Being in the industry with halo arc I’m more than aware of customer satisfaction! My personal opinion is simply! I would always use protyre and in fact I’ll be speaking to Slough tomorrow (25/08/26) r... もっと見る
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We've had two visits to Protyre .in thel;ast week. The first was successful as thenteamreloaded the gas in our mini cony=trym,an 's air coditoioning. I worked very wel from to moment weleft. The seco... もっと見る
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Used protyre for my cars mot easy to book online very straightforward friendly staff I waited in lounge while car was having mot Car passed with advisories which I knew about so very happy with this... もっと見る
企業が回答しました
Normally really great service every time I have been to Protyre. Just a little disappointed that the wait this time, even for my booked appointment, was excessive
企業情報
Protyre Autocare - Slough について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
515 Ipswich Road, Slough Trading Estate, SL1 4EP, Slough, Berkshire, 英国
- 01753 571171
4.8
優良
2411件のレビュー
顧客にレビューを依頼しています
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Protyre Autocare - Slough からの回答
Hello Tristan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Satisfactory result after a talk with representative of the company
AMENDED REVIEW AFTER A SATISFACTORY DISCUSSION.
Protyre contacted me after my experience and had resolved the issue that I had experienced below.
I am extremely satisfied with their customer service.
I will continue to use Protyre in the future.
Thank you
I brought my car for an MOT and was told it would take 45 minutes. I was approached by an engineer who told me I had a lot of things wrong in my car. He went away and came back stating they had been repaired. He then came back again apologetic that he could not out my window up. Then the man who checked me in said I had dropped my car in that condition right in front of the shop, which I had not done. I have used Protyre for many years and know I need to park at the rear, which I did. He was arguing that i had not done this. He then said I had been called, by the name Mrs Singh, and apparently it was her car which had all these issues. My car had passed the MOT an hour ago, and they had not told me. They kept me waiting for over an hour, telling me about a car which wasn’t even mine!
This is absolutely dreadful, and I am not happy with this standard of service. The technician who approached me did not even ask my name and assumed I was another client.
I am having serious doubts about recommending anyone to your company.
2026年6月15日
Protyre Autocare - Slough からの回答
Dear Suzette Richards ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Slough branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Always very efficient and polite and on…
Always very efficient and polite and on time for appointments
2026年6月15日
Protyre Autocare - Slough からの回答
Dear MR DAVID ELLIS,
We appreciate your wonderful feedback!
We are so pleased to hear about your positive experience with our efficient and punctual service at our Slough branch.
We look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Turned up nursing a slow puncture with…
Turned up nursing a slow puncture with no spare mid afternoon. Damage was inspected and new tyre fitted all within 40 minutes.
2026年6月12日
Protyre Autocare - Slough からの回答
Dear Peter Hepburn,
We are glad we could assist you quickly with your puncture and get you back on the road efficiently at our Slough branch.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - protyre
Protyre Autocare - Slough からの回答
Hello R.C,
Thank you for your 5-star review! We are delighted you found our service friendly and a good value.
Best regards,
Eddie
Customer Care - Protyre
Protyre Autocare - Slough からの回答
Hello Mr M Sebastian,
We appreciate your 5-star review! We are delighted you had a positive experience at our Slough centre.
Best regards,
Eddie
Customer Care - Protyre
Another job well done
Another job well done. Friendly professional service just as I've become used to receiving.
2026年6月8日
Protyre Autocare - Slough からの回答
Hello David,
We would like to thank you for sharing your feedback regarding the service you received at our Slough branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent work by that guy
2026年6月8日
Protyre Autocare - Slough からの回答
Hello Mr Singh,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Simple booking process on…
Simple booking process on line..Reception area invited. Staff explained in detail what was needed to be done and how long it will take..That job was completed in good time.All good service..
2026年6月8日
Always top notch service and advice.
2026年1月5日
Protyre Autocare - Slough からの回答
Hello Martin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I went to the Slough branch because I…
I went to the Slough branch because I know I will get good service, advice and not be ripped off.
I wanted advice on good quality, heavy duty replacement battery for my car.
After a very short wait i saw 1 of the staff who referred me to the very helpful manager. He arrivedd very quickly.
I asked for his advice and he identified a battery that would suit my needs and at a comparatively low price.
I was happy with his recommendation and asked if it could be fitted while I waited.
Despite a temporary staff shortage he managed to find me an engineer to fit it there and then.
It took a reasonable 3/4 hr. to do which I think was great.
I will return again when I need their services for my and my wife's car.
If I was not tied into a Service contract with main dealer, I would certainly consider having our cars serviced there too.
It is great to be able to speak to knowledgeable and friendly people and see the motor engineers at work.
No more talking to main dealer third party receptionists that are remote from hidden engineers / workshops and that charge £100's for the honour of just looking at it.
2026年6月1日
Protyre Autocare - Slough からの回答
Dear steve C,
We are so pleased to hear about your positive experience at our Slough branch.
It is wonderful to know that our team provided you with excellent service, expert advice, and a suitable battery recommendation at a fair price.
We are especially glad that we could accommodate your request for immediate fitting, even with temporary staff shortages.
We truly value your kind words about our knowledgeable and friendly staff, and we appreciate you recognizing the dedication of our motor engineers.
We look forward to welcoming you and your wife back for future services.
Kind regards
Kayliegh
Customer care - Protyre
Friendly and Reliable
Friendly people ..
Highly trained ..
they definitely know their stuff ..
i would definiely visit again!
2026年6月3日
Excellent service and pricing!
2026年5月29日
Excellent service from Protyre
2026年5月25日
Excellent service
2026年5月20日
Daniel is a great MOT mechanic
Daniel is a great MOT mechanic. The Slough garage provides great service.
2026年5月16日
Excellent service and for second time…
Excellent service and for second time to use this service centre and feeling so happy at last found the perfect garages very good as well the s
taffs reception and mechnic explained everything about whats need to be done with tbe car. Very nice helpful and proffesionals. Many thanks all the best.
2026年5月16日
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