Amazing customer service. Naushad was wonderful and went above and beyond to help me get my car back on the road. As someone who doesn't know much about cars, he made sure I understood everything ha... もっと見る
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I Booked my MOT with Protyre who also carried out the work needed. The staff were very professional and many thanks to Naushad Ahmed who controlled the work, managed to juggle a few other appointm... もっと見る
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Booking tyre replacement online was easy. Dropped car of at time specified and met by friendly staff. Called when complete and collected car with new tyres. Everything was made very easy and the price... もっと見る
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Booked an MOT for 27 May; set off and enroute had to stop and cancel due to unforeseen problem. Next slot was today 28 May so having sorted the problem arrived on time was met by Carl the manager w... もっと見る
企業情報
Protyre Autocare - Southampton Southern Road W R について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
37 City Industrial Estate, Southern Road, SO15 1HG, Southampton, Hampshire, 英国
- 02380 232600
4.6
優良
831件のレビュー
顧客にレビューを依頼しています
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Amazing customer service
Amazing customer service.
Naushad was wonderful and went above and beyond to help me get my car back on the road. As someone who doesn't know much about cars, he made sure I understood everything happening with the car, why it needed replacing and what the pricing structure looks like.
2026年9月9日
Protyre Autocare - Southampton Southern Road W R からの回答
Hello Miss Kudyba,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Easy Cost Effective tyre replacement
Booking tyre replacement online was easy. Dropped car of at time specified and met by friendly staff. Called when complete and collected car with new tyres. Everything was made very easy and the prices were competitive.
2026年8月29日
Protyre Autocare - Southampton Southern Road W R からの回答
Dear Ed,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from our team at our Southampton Southern Road branch.
We're glad you found our online booking easy and our prices competitive.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
MOT with Protyre Southampton
I Booked my MOT with Protyre who also carried out the work needed.
The staff were very professional and many thanks to Naushad Ahmed who controlled the work, managed to juggle a few other appointments around to fit me in, kept me informed throughout and stuck with the original cost he gave me.
Very quick excellent service and assurance all the way through.
Thank you very much.
2026年8月28日
自発的なレビュー
Protyre Autocare - Southampton Southern Road W R からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Mot all good until the bill 39 95
Mot all good until the bill 39 95. Plus environmental charge 4 16 Total 44 94 will not visit again
2026年8月18日
自発的なレビュー
Protyre Autocare - Southampton Southern Road W R からの回答
Dear Bryan Kirton,
Thank you for notifying us of your concerns regarding the MOT cost.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Went for free health check and…
Went for free health check and discovered bracket to exhaust pipe broken removed it and made safe. Thanks to the Manager.
2026年8月13日
Protyre Autocare - Southampton Southern Road W R からの回答
Hello Mr Skerry,
We would like to thank you for sharing your feedback regarding the service you received at our Southampton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Swift efficient
Swift efficient, despite a previous customer leaving an automatic vehicle with no fuel, and friendly.
2026年8月17日
Protyre Autocare - Southampton Southern Road W R からの回答
Hello Stephen,
We would like to thank you for sharing your feedback regarding the service you received at our Southampton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I will never use Protyre again
I will never use Protyre again, I purchased a Groupon coupon for an Air Con re-gas (Con being the operative word), for my mother as a gift During the service, they told her it was all looking good, then just towards the end they said the system had a leak and they could not any further, they would need the car in for an investigation, this would take about an hour as they need to take the front bumper off the car, and they would need to re-book the car in. When she left the Air Con was no longer working. The following week the car was booked in to have hem find the leak, only to be told within 10 minutes that the compressor was not working and would need to be replace at accost of between £800 and £1,200.
We then took the car to the garage who service the car for my mother, who refilled he system with gas, and immediately the compressor kicked in and was pumping out ice cold air. They then booked the car in for last week so that they could check to see if it had a leak and guess what no loss of pressure and no leak. The garage who conducted the check on the system after Protyre has been established for a very long time and has a very good reputation, furthermore they only charged my mother for the gas they supplied but no labour. No more needs to be said!
2026年7月30日
自発的なレビュー
Protyre Autocare - Southampton Southern Road W R からの回答
Dear Mr Shepperd,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Excellent service at a reasonable cost
2026年8月10日
Protyre Autocare - Southampton Southern Road W R からの回答
Hello Roger,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Aircon service …super cold….
I was travelling with my daughter in her car and she mentioned the aircon wasn’t as cold as it used to be. I called in to ProTyre and spoke to Biggie and they booked us in straight away for an aircon service while we waited. Less than 40 mins and we were back on the road with the aircon being super cold again! Huge thank you guys for fitting us in so quickly and for sorting it out!
2026年8月1日
Protyre Autocare - Southampton Southern Road W R からの回答
Hello Izaz,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Southampton Southern Road W R からの回答
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Easy to book a free aircon and tyre check online. Work carried out the same day while I waited and at a great price too. I’ve got aircon now! Happy customer. Thank you.
2026年7月20日
Protyre Autocare - Southampton Southern Road W R からの回答
Hello Paula,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Was expected and they knew what tyres i…
Was expected and they knew what tyres i had enquired about .. fitting was transparent, and only took what was a reasonable amount of time. I am always satisfied with the outcome when i go to this place for tyres.
2026年7月20日
Protyre Autocare - Southampton Southern Road W R からの回答
Hello James,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Quick & efficient
Quick & efficient, didn’t take long to replace 2 rear tyres & the price was right & pleasant atmosphere with air con & coffee in waiting room
2026年7月6日
Protyre Autocare - Southampton Southern Road W R からの回答
Dear Barry,
We would like to thank you for sharing your feedback regarding the service you received at our Southampton Southern Road branch .
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Protyre Autocare - Southampton Southern Road W R からの回答
Hello Mr Harding,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service from Protyre!…
Protyre recently re-gassed my air conditioning, whole experience was great from start to finish. Appointment made easily and at a day/ time to suit me, car taken in at agreed time and completed in 40 mins. Would absolutely use them again!
2026年6月29日
Protyre Autocare - Southampton Southern Road W R からの回答
Hello Mary,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Simple to book
Simple to book, prompt and efficient. Even better, they have air con in the waiting area!
2026年7月3日
Protyre Autocare - Southampton Southern Road W R からの回答
Hello Ms May-Johnson,
We would like to thank you for sharing your feedback regarding the service you received at our Southampton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Southampton Southern Road W R からの回答
Hello Phil,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The group on voucher was for m.o.t and wheel alignmentand…
The group on voucher was for m.o.t and a wheel alignment. They only did m.o.t. the m.o.t tester seemed quite rude, as in didnt speak politely. Asked him if he can see and fill tyre pressure and was told no its not his job.
There was a faint scratch on the windscreen which they've put as crack amd put in advisories.
I couldn't reply to your response. So editing. Its been almost 2 weeks and I have not heard back from no one. So your reply is just to show viewers you will get back to me but not have intentions to do so.
So i have gone from 2 star to 1 star rating!
2026年6月29日
Protyre Autocare - Southampton Southern Road W R からの回答
Dear Jatinder,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Protyre Autocare - Southampton Southern Road W R からの回答
Hello Anita,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Southampton Southern Road W R からの回答
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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