Very professional and helpful staff at the Stockton branch. They completed the fitting of a tyre for my motorhome which was completed on time and to high standard
企業が回答しました
所在地
所在地を変更2A Lockheed Close, Preston Farm Ind Est, TS18 3BP Stockton - on - Tees, Teeside, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Saw a screw in my tyre, and went straight round to ProTyre at Stockton for them to investigate. They confirmed that the screw had pierced the tyre, and repaired the whole all within 25 mins. Great... もっと見る
企業が回答しました
Easy to book in and drop off. Work started on time and kept fully informed of progress as I was shopping. No problem about picking it up when I and the repair were finished. Every contact with staff... もっと見る
企業が回答しました
Sent reminder for mot , kept me fully informed during my time there and had a chat about my car upon completion of its test. Very polite and professional, will be using them again for services and mot... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Stockton on Tees について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
2A Lockheed Close, Preston Farm Ind Est, TS18 3BP, Stockton - on - Tees, Teeside, 英国
- 01642 601600
4.7
優良
1238件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Staff were friendly and fixed my…
Staff were friendly and fixed my puncture quickly. Would definitely use again.
2026年7月22日
Protyre Autocare - Stockton on Tees からの回答
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great customer service & professional
Great customer service
The manager was very accommodating and professional
I always use Protyre and will continue too and would recommend to friends and family
2026年7月22日
Protyre Autocare - Stockton on Tees からの回答
Hello Allister,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Stockton on Tees からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent, friendly service
Easy to book in and drop off. Work started on time and kept fully informed of progress as I was shopping. No problem about picking it up when I and the repair were finished. Every contact with staff was informative and friendly. Price cheaper than original quote. Excellent.
2026年7月15日
Protyre Autocare - Stockton on Tees からの回答
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very professional and informative.
Sent reminder for mot , kept me fully informed during my time there and had a chat about my car upon completion of its test. Very polite and professional, will be using them again for services and mot.
2026年7月20日
Protyre Autocare - Stockton on Tees からの回答
Hello Neil,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Accessibility good and efficient staff
Able to get an appointment quickly and very thorough in fixing the problem.
2026年7月20日
Protyre Autocare - Stockton on Tees からの回答
Hello Betty,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Stockton on Tees からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Helpful,friendly service at the right…
Helpful,friendly service at the right quality and a good price
2026年7月15日
Protyre Autocare - Stockton on Tees からの回答
Hello Mr Nowell,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great as always
2026年7月15日
Protyre Autocare - Stockton on Tees からの回答
Hello Brian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Always very friendly, efficient and helpful. Have used for years and will continue to do so. 😊
2026年7月3日
Protyre Autocare - Stockton on Tees からの回答
Hello Steph,
We would like to thank you for sharing your feedback regarding the service you received at our Stockton on Tees branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I wouldn’t go anywhere else
Found a screw in my tyre that was causing a slow leak.
Plugged quickly and saved the tyre.
I wouldn’t go anywhere else!
2026年6月29日
Protyre Autocare - Stockton on Tees からの回答
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Car went for an MOT
Car went for an MOT, took one hour, passed, price was ok, a painless experience
2026年6月29日
Protyre Autocare - Stockton on Tees からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Service and MOT
Really easy to talk to. Kept me informed about further work that needed doing. Open honest and trustworthy! I’ve used them before and they are my ‘go to’ garage.
2026年6月19日
Protyre Autocare - Stockton on Tees からの回答
Dear Carole Jones,
We truly appreciate your wonderful feedback!
We are delighted to know you find our team easy to talk to and trustworthy at our Stockton on Tees.
We value being your "go-to" choice.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Job was done quickly and…
Job was done quickly and professionally. All staff helpful and courteous.
2026年6月15日
Protyre Autocare - Stockton on Tees からの回答
Hello Ian,
We would like to thank you for sharing your feedback regarding the service you received at our Stockton on Tees branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Always prompt and excellent service
Always prompt and excellent service.
Went in with a screw in the tyre and they repaired it very quickly and I was back on the road.
Highly recommend
2026年6月15日
Protyre Autocare - Stockton on Tees からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Stockton on Tees からの回答
Hello Andrew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always helpful and competitive when it…
Always helpful and competitive when it comes to pricing
2026年6月5日
Protyre Autocare - Stockton on Tees からの回答
Hello Brian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I arrived on time and was dealt with…
I arrived on time and was dealt with almost immediately which was good. I was having 2 new tyres and my front wheels aligned, the tyres getting changed were the 2 on the rear. I thought that with it being a front wheel car that they'd swap the rear over to the front but when I asked I was then charged to have this done. Whilst at reception I asked if my steering wheel would be locked into place because I have a flat bottom and top steering wheel which I expressed it would be annoying if it wasn't straight. The process was completed fairly quickly which was good, however, the staff at reception could be better as one of them was quite abrupt when I asked about having my wheels changed around. After the work was completed I drove home and noticed my steering wheel was off centre and I did ask about it being locked in place. Since having the work done I have emailed about the steering wheel but as yet I have had no response which is why I've only put my experience down as a 3 star.
2026年5月29日
Protyre Autocare - Stockton on Tees からの回答
Dear Paul Winter,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
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