Had a four wheel alignment done by Simon, who’s been there 20+ years and knows the alignment side inside and out. All the people here are very professional and knowledgeable, wouldn’t hesitate to reco... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Always used Chemix for my tyres and had a great service. However had some problems with the Halesowen branch after spending £650 on 4 new tyres being told they could not do the tracking because it wa... もっと見る
企業が回答しました
Called and got a quote, straightaway over the phone. Fully explained the price and what was included, alignment would be checked FOC (printed handout) and cost should it need doing, no hidden ext... もっと見る
Had an issue with a tyre. The Protyre people thought they had identified the issue and executed a repair. Sadly the issue persisited BUT ,with NO fuss they simply re-booked the car, diagnosed further,... もっと見る
企業情報
Protyre Autocare - Stourbridge について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Camp Hill, Wordsley, DY8 4AF, Stourbridge, West Midlands, 英国
- 01384 261215
4.8
優良
1106件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Will use again
Excellent service, great price and they managed to bring my fitting forward by a week due to a puncture
2026年9月9日
Protyre Autocare - Stourbridge からの回答
Hello Liam,
We would like to thank you for sharing your feedback regarding the service you received at our Stourbridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I was pleasantly surprised to be given…
I was pleasantly surprised to be given a 45 min time slot for the MOT and the fact you can wait for the mot result. Every company I have used prior asks for the car to be dropped off in the morning and pick up is the aftrrnoon at some indeterminate time. This is so much easier. Keep up the good work and I will use this company in future.
2026年9月1日
Protyre Autocare - Stourbridge からの回答
Hello Philip,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The whole process a was quick and easy
The whole process a was quick and easy, from ringing up and making an appointment to having the tyres fitted and tracking carried out. The staff were friendly and very helpful.
2026年9月2日
Protyre Autocare - Stourbridge からの回答
Hello N Poulton,
Thank you for taking the time to share your positive feedback! We are delighted to hear that the entire process, from booking to fitting, was quick and easy for you. We're especially pleased that our team in centre was friendly and helpful.
Best regards,
Eddie
Customer Care - Protyre
Excellent service showed me the results…
Excellent service showed me the results of the wheel alignment after complete would highly recommend.
2026年9月2日
Protyre Autocare - Stourbridge からの回答
Hello Darren,
We would like to thank you for sharing your feedback regarding the service you received at our Stourbridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Booked in for a MOT at a date and time…
Booked in for a MOT at a date and time that was convenient with a discount off the fee.The staff greeted me and confirmed what we would be done and called me with the good news that the vehicle had passed. The technicians will explain things freely without any hassle.
2026年8月25日
Protyre Autocare - Stourbridge からの回答
Hello Kevin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Efficiency and customer service
Efficiency, good customer service and fault fixed at a reasonable price.
2026年8月26日
Protyre Autocare - Stourbridge からの回答
Hello Mr Evans,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Stourbridge からの回答
Hello James,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Already written a review for this
Already written a review for this. Company replied saying they would phone but guess what didn’t bother. Then trust pilot has asked for another review maybe to remove the original. Poor show by trust pilot are their reviews worth anything?
2026年8月19日
Protyre Autocare - Stourbridge からの回答
Dear Dr Mahboob Salim,
We send out automatic emails asking customers to leave Trustpilot reviews to help us understand the overall experience of our customers within our centres. This allows us to identify areas we are excelling in and areas in which there is room for improvement. If the system has not been picked up a review has already been left another email asking for a new review may be received, your previous review will still be visible.
We can also see that your previous review experience had been passed onto management and they will be in touch with you in due course.
Best regards,
Eddie
Customer Care - Protyre
I was greeted by the friendly…
I was greeted by the friendly receptionist and had a delicious hot chocolate dwhile I waited a very short while for new wipers to be fitted to my car and the screen wash refilled. Very good efficient service.
2026年8月19日
Protyre Autocare - Stourbridge からの回答
Hello Linda,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at its best for all our customers. We are delighted to hear you were happy with the efficient service you received from the team at Stourbridge.
Best regards,
Eddie
Customer Care - Protyre
Had Aircon regassed….Easy to book…
Had Aircon regassed….Easy to book online, started the job on time and was completed within the hour, all done for a very good price, thanks guys
2026年8月19日
Protyre Autocare - Stourbridge からの回答
Hello Shahed Zia,
Thank you for sharing your positive feedback regarding your recent air conditioning service. We are delighted to hear that the booking process was easy, the job started on time, and was completed efficiently by the team in centre. We appreciate you taking the time to provide us with such a great review!
Best regards,
Eddie
Customer Care - Protyre
First-class professionalism from the…
First-class professionalism from the moment you walk through the door.
Good honest pricing, no hidden fees.
2026年7月23日
Protyre Autocare - Stourbridge からの回答
Hello Graham,
We would like to thank you for sharing your feedback regarding the service you received at our Stourbridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Stourbridge からの回答
Dear Customer,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Protyre Autocare - Stourbridge からの回答
Dear Mr S.JEFFERY,
Thank you very much for leaving us this 5-star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Always good service from this garage
2026年8月17日
Protyre Autocare - Stourbridge からの回答
Hello Alicia,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Stourbridge からの回答
Dear WG,
We appreciate you bringing the leaking valve to our attention. We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
Best regards,
Eddie
Customer Care - Protyre
Great service excellent prices very…
Great service excellent prices very professional staff
2026年8月12日
Protyre Autocare - Stourbridge からの回答
Hello Mr Grainger,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Stourbridge からの回答
Hello Mr Kimberley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Stourbridge からの回答
Hello Mr Walker,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。