Already written a review for this. Company replied saying they would phone but guess what didn’t bother. Then trust pilot has asked for another review maybe to remove the original. Poor show by trust... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Fantastic service from the team in Stourbridge, quickly providing the battery I needed at a good price, along with additional checks to make sure my vehicle was fully functional. Will definitely be us... もっと見る
企業が回答しました
I was greeted by the friendly receptionist and had a delicious hot chocolate dwhile I waited a very short while for new wipers to be fitted to my car and the screen wash refilled. Very good efficient... もっと見る
企業が回答しました
I liked that I could book an appointment, so less waiting time. Tyre changed promptly. Tracking checked and retracked. Fault with car pointed out by tracking engineer. Car is handling much better.... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Stourbridge について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Camp Hill, Wordsley, DY8 4AF, Stourbridge, West Midlands, 英国
- 01384 261215
4.8
優良
1079件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Walked in
Walked in , given immediate appointment done in a few minutes
friendly efficient service, fair cost
2026年4月29日
Good job with a cheap price
I have had my Honda Jazz a full service and MOT there . They are very professional and pleased with the job and a good price. Thank you.
2026年4月24日
Staff always most polite helpful and…
Staff always most polite helpful and efficient. Service excellent!
Absolutely recommend
2026年4月28日
Great value ,forget the online tyre…
Great value ,forget the online tyre discounts, fo direct to Protyre.
2026年4月22日
Very competitive price and really good…
Very competitive price and really good customer service.
2026年4月22日
Protype gave me options
Hi went into Protyre Autocentre stourbridge. I was having a loss of air from 1 tyre intermittently.
Protype checked my tyre and repaired it in 45mins.Saving me over £100. Great customer experience
Thanks Protype
2026年4月22日
Great price on tyres. Great on customer service
Needed 2 new tyres. They price matched their competitors when I showed them some quotes I had had. Great friendly service from both their reception staff and fitters. Big shout out to their four wheel alignment expert fitter. He knows his stuff. To top it all off they have fantastic coffee and it’s free.
2026年4月18日
A trust worthy garage
From booking in to fetching my transporter backand including the work done was first class, cant fault anything.
2026年4月17日
Excellent service the guy new his stuff…
Excellent service the guy new his stuff when carrying out the tracking on my Classic Jag.
Many thanks highly recommended
2026年4月17日
Great customer service
Great customer service, good price, my MOT was done quick i had my car back within 1.5 hrs
2026年4月17日
Very professional friendly service and…
Very professional friendly service and thorough work. Would highly recommend
2026年4月15日
Very good service
Very good service, knowledgeable staff helped with my wheel alignment queries
2026年4月15日
Professional male receptionist
The male receptionist was very helpful, friendly and professional. Nothing was too much trouble for him. Other staff members including mechanics were professional.
2026年4月3日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Told I needed new brakes and discs when I did not
Lady on front desk very patronising and cold in her customer service.
Following a tyre and brake check I
was told my tyres were cracked and perished so I had them replaced. I was also informed my brakes pads and discs required urgent replacement and that I should only drive short journeys or leave the car there to have brake pads and discs replaced. I went to another garage for a second opinion and was told there was nothing wrong with the brake discs and the pads would need replacing in about 4 months time. I cancelled my brake repairs with protyre and am now wondering if my tyres were ok and needed replacing at all. Paying staff commission to increase sales is a dishonest way to treat customers. I will take my custom elsewhere in future as I have no confidence in what your team advice me now.
2026年4月8日
Protyre Autocare - Stourbridge からの回答
Dear Jo,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Stourbridge branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
MOT tester was very friendly.
2026年4月8日
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