Great customer service, kept informed including when ready to pick-up. Failed MOT on drop links but Protyre did repair same day at reasonable price. Have used my local Protyre for a few years for bo... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
To have tyres fitted for an unusual size wheel immediately was a boost to my day. Also a print out explaining the tyre wear and projected life of remaining rubber makes life way easier. Great work, k... もっと見る
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Our muffler fell off due to rust and we rolled up without an appointment. Efficient and friendly, parts available immediately—we were able to continue our trip within less than 2 hours! Couldn't have... もっと見る
企業が回答しました
Great staff, excellent job at a fair price - only one little niggle they didn't call when done - but no worries I called them - short walk to pick up
企業情報
Protyre Autocare - Tetbury について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Unit 1 & 2 Priory Ind Est, Tetbury, GL8 8HZ, Tetbury, Gloucester, 英国
- 01666 503467
4.9
優良
919件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Do the job qouated
Do the job qouated. Not take it in then say "sorry, I thought I could do the job, but then said he couldn't do it!!
2026年4月3日
Protyre Autocare - Tetbury からの回答
Dear Jennie Fildes ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Tetbury branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Check your invoice before leaving
Had to use as I had a puncture and not sure how long it would hold air. Unable to do while I waited so offered me a booking 3.5hours later. Returned at booked time and car taken straight in. Repair completed quickly within 20 mins. Paid and asked for invoice but told already e mailed. I should have insisted (and verified cost of repair prior). Checked e mailed invoice - detail error - itemised as:
Puncture
Front toe alignment adju
Environmental charge
The repair was to rear tyre, no adjustments made.
I returned to site after querying 'enviro charge' . Not made aware at time nor understood reason for charge - apparently " charged on all our invoices - covers gloves etc" . I accept enviro charge is made on tyre disposal but don't expect additional charges for misc' sundries that would normally be expected to be included within the repair cost. Item charge refunded without issue. No indicative pricing on show. So, whilst I appreciated the uncontested refund, I t did occur to me, how many customers actually pay without query? In the scheme of things not a substantial amount (equivalent to 13% of total cost) but if it' an arbitrary charge - no doubt a nice little extra income ....?
2026年3月27日
Protyre Autocare - Tetbury からの回答
Dear Glenn,
Thank you for notifying us of your concerns regarding the invoice.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Very friendly, knowledgeable and helpful
Very friendly and knowledgeable chap running the front of house. Tyre fitting was fast and issue free. I will certainly use this place again.
2026年3月26日
A no-stress fitting
My car needed 4 new tyres. Keith ordered the tyres for me and told me when they would be in. He took the keys from me when I arrived at the allotted time and managed the whole process. No stress
2026年3月26日
Very polite and attentive service
2026年3月18日
Great service and really friendly…
Great service and really friendly staff. Buying new tyres was so easy, and I got the type I wanted.
2026年3月23日
Hit a pothole on a long drive and this…
Hit a pothole on a long drive and this was the closest place to stop. Service was incredibly efficient and front desk very polite!
2026年3月11日
MOT sorted promptly
MOT sorted promptly and extra work required was advised before proceeding.
2026年3月6日
PEOPLE MAKE A GOOD BUSINESS
The people i had to deal with who were helpful and quick to complete the work required. All actions carried out in a light hearted way with a sense of houmore.
2026年3月5日
Got a puncture late on thursday night
Got a puncture late on thursday night, booked in for 2 tyres at 8.30 next morning on their website.
Tyres were done by 8.50am. Couldn't ask for a better service.
2026年3月9日
As always polite and respectful staff…
As always polite and respectful staff with impeccable service. Helpful and proactive.
2026年3月9日
Really helpful after a pothole disaster…
Really helpful sorting out my tyres after my hitting an infamous pothole on my way into Tetbury. The good news is that the pothole has now been repaired too 🙂 New tyres arrived promptly as promised
2026年2月21日
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