I had booked to have 4 new tyres fitted, arrived for my appointment about 15mins early. Car was taken in straight way, new tyres fitted and I was back on my way home within 45 mins. Have recommended P... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I dropped my car off for a to repair a slow puncture, the team checked the tyres all round and shown me ware on two rear tyres. They also gave a competitive price for two new tyres and alignment, whic... もっと見る
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I bought a Groupon voucher for an aircon re-gas. I phoned to book an appointment and the person I spoke to in the Warrington branch was polite and helpful and I was able to get a suitable slot in 2 da... もっと見る
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Protyre gold service very ģood. Extra work needed on my mini. All done to my satisfaction Thank you Protyre Jeffreys Latchford Warrington Jezza
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企業情報
Protyre Autocare - Warrington について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
1a Station Road, Latchford, WA4 1JT, Warrington, Cheshire, 英国
- 01925 247 560
4.5
優良
1736件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Garage to rely on
Have used Protyre Warrington many times for tyres etc. Appointment booked, 2 new tyres and front wheel alignment all sorted quickly and efficiently at competitive prices.
2025年9月29日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
"I booked a free suspension check on 22…
"I booked a free suspension check on 22 May 2025 and was told everything was fine. I trusted their check fully, but when my MOT came up on 15 September, the car failed due to a serious rear shock leak. If they had told me back in May, I would have replaced it straight away and avoided wasting time and paying for a second MOT. Very disappointed with the lack of thoroughness."
2025年5月22日
自発的なレビュー
Protyre Autocare - Warrington からの回答
Dear Kaspars Ozolins,
Thank you for taking the time to raise your concerns. We are sorry to hear that this has happened.
We would like the chance to investigate into this matter further for you, therefore if you wouldn't mind contacting us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number, we will then raise this with higher management.
Kindest regards,
Georgia
Customer Care - Protyre
Owen was very helpful...
Owen was very helpful and the job was done within the hour timing that he had indicated
2025年9月24日
Protyre Autocare - Warrington からの回答
Hello Adrian,
We would like to thank you for sharing your feedback regarding the service you received at our Warrington branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I was dealt with efficiently and didn’t…
I was dealt with efficiently and didn’t have to wait too long.
2025年9月22日
Protyre Autocare - Warrington からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Spoke to 4 different people
Spoke to 4 different people, called into the garage twice before the works and still didn’t have a reservation booked when we arrived. Agreed the price on the Tuesday which was written down for me and then my wife was quoted £50 more! Received a call to say car was ready but the team can’t completed the Aircon recharge so wasn’t ready. All the issues were resolved eventually but not the usual efficient service we would normally receive from Jeffries.
2025年9月22日
Protyre Autocare - Warrington からの回答
Dear Mr Flannery,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Protyre Autocare - Warrington からの回答
Hello Trevor,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Warrington branch
Warrington branch. MOT booked online, when I got to the garage they said the machine was broken so they couldn’t do the test and it would be repaired later in the afternoon and to return the next day, this I did and it was still not working. I as led for a refund, they said they would arrange it, it took over two weeks for the refund and only after two reminders, they also said the Area Manager would contact me to explain why the problem had occurred and why I hadn’t been contacted to cancel my appointment so I wouldn’t have wasted an afternoon and also to see why the refund hadn’t been actioned, I was never contacted. I have used Protyre for both our cars for years but since there appears to be new management the service has deteriorated rapidly, I will not be using them again.
2025年9月15日
Protyre Autocare - Warrington からの回答
Dear Stevehg
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Warrington branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Great service
Great service, no messing around just got on with the job, explained what needed doing and did it. Would def recommend.
2025年9月10日
A total farce, will never use again.
Had a 8.30am appointment for 2 new tyres. Arrived at 8.20am to be told that the member of staff with the keys was going to be late. A man who has the business next door was already complaining about cars blocking his entrance and he made it clear that this seemed to be a regular occurrence. At 8.50am a guy turned up to unlock, He did not apologize to anybody! It was total chaos for the next 2 hours with at least 2 customers demanding their money back. It was after 10.30am before my tyres were fitted. Needless to say I would never use this company again. It was a total farce!!!
2025年9月10日
Protyre Autocare - Warrington からの回答
Dear Martin,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Decent prices.
Decent prices.
Was able to book online.
Arrived at the workshop and were expecting me.
Job completed in the time promised.
2025年9月8日
Really poor service
Really poor service. I would recommend the warrington branch is avoided at all costs. Customers sat in the branch despite no staff on the desk. Then tyres damaged on fitting. No alternative provided days after. Customer services still not provided a refund. My view is to avoid at all costs.
2025年9月3日
Protyre Autocare - Warrington からの回答
Dear MR PAUL GASKELL ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Warrington branch has not been a positive one for you on this occasion, and you are still awaiting a refund.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Admin side a bit variable
Not sure what is going on with Protyre Warrington, but confusing communications and seemed to be short of staff. Technicians doubling up as front desk staff.
Work done (MOT) was fine and on time.
2025年9月3日
Professional service
Booked online for MOT, quick and easy to use. Staff friendly and courteous. This team won't rip you off.
2025年9月1日
Great service
2025年9月1日
Manager didn’t turn up until 9.30am and…
Manager didn’t turn up until 9.30am and had an appointment at 8.30am. Rob was excellent but hampered by not knowing login details to open reception. He was excellent but have serious doubts about this garage
2025年8月29日
Protyre Autocare - Warrington からの回答
Dear James Leon,
Thank you for reaching out to us, and we sincerely apologise for any inconvenience you may have experienced. We truly value your feedback.
We want to assure you that your concerns have been brought to the attention of our Area Manager. They will thoroughly investigate the matter at the centre and reach out to you as soon as possible to discuss it further.
Once again, we apologise for any frustration this may have caused, and we appreciate your understanding.
Best regards,
Georgia
Customer Care - Protyre
Booked a free aircon checkup online
Booked a free aircon checkup online, picked a date and time that worked for me. Arrived on the day a bit before the due time. I advised what the issues were with the aircon. My car was promptly checked, aircon was topped up. Great staff, great communication throughout the whole process.
2025年8月29日
A Garage With No Mechanics?
We didn’t receive a full report re tyre tread depth, brake condition etc which we normally have received in the past. Since the service, the car has developed a grating sound on changing gear and accelerating. I contacted Jefferys to see if we can have the car looked at on Monday morning (2nd September) but there are no mechanics in all week….only tyre fitters. The person I spoke to was very pleasant but didn’t give me a solution to my problem.
2025年8月29日
Protyre Autocare - Warrington からの回答
Dear Ann Jackson,
Thank you for reaching out to us, and we sincerely apologise for any inconvenience you may have experienced. We truly value your feedback.
We want to assure you that your concerns have been brought to the attention of our Area Manager. They will thoroughly investigate the matter at the centre and reach out to you as soon as possible to discuss it further.
Once again, we apologise for any frustration this may have caused, and we appreciate your understanding.
Best regards,
Georgia
Customer Care - Protyre
Additional work
I asked them to check the aircon. Apparently it needs
regassing but they didn’t do it! Why not?
I would expect them to ring me to check whether they could go ahead with the work while they had the car.
Now I’ll have to go through all the rigmarole of booking my car in again.
2025年8月25日
Protyre Autocare - Warrington からの回答
Dear Mr Tole,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
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