Matt and the team at wednesfield went above and beyond always pleasant and professional. Matt explains everything he is doing as he goes along during an mot. Would highly recommend.
企業が回答しました
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レビュアーのコメントを見てみましょう
Really appreciated the thorough tyre check. Thought I had a slow puncture and needed to drive long distance. Wasn’t the case but sound advice given regarding tyre changes. I highly recommend this gar... もっと見る
企業が回答しました
This is now my garage of choice, I used them last year for the first time and now highly recommend it to my friends and family! Welcoming, friendly and as a older woman it’s sometimes intimidating bu... もっと見る
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went to have a/c unit re-gased but had a few issues after sorting a possible problem, had new pump fitted. after second visit finding out that wasn't the fault, they gave me a refund in full. manageme... もっと見る
企業情報
Protyre Autocare - Wednesfield について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
March End Road, Wednesfield, WV11 3QZ, Wednesfield, West Midlands, 英国
- 01902 863614
4.4
優良
1074件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Excellent service
Excellent service. Staff brilliant. Toby was very knowledgeable a credit to the company
2026年11月4日
Protyre Autocare - Wednesfield からの回答
Hello Mr Salter,
We would like to thank you for sharing your feedback regarding the service you received at our Wednesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Took nearly a month overall to get the…
Took nearly a month overall to get the issue fixed on my car after they failed it on the m.o.t. was told lies on three occasions when discussing the work. Nobody has a clue what's going on there and they NEVER answer the phone. Worst garage I've ever dealt with, will not be using again.
2026年11月2日
Protyre Autocare - Wednesfield からの回答
Dear Mr Turner ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Wednesfield branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Exceptional service.
Matt and the team at wednesfield went above and beyond always pleasant and professional. Matt explains everything he is doing as he goes along during an mot. Would highly recommend.
2026年10月19日
Protyre Autocare - Wednesfield からの回答
Dear Mr Homer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch, especially during your recent vehicle inspection.
We will look forward to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
The guys at the Wednesfield branch are…
The guys at the Wednesfield branch are really good and when fitting this time were no different. The reason for the 3 rating is they are having work done and had nowhere to wait. Also car was booked in for 0930 but when i returned at 1030 it hadnt been started. No doubt due to the building works but would have been nice to be advised of delay.
2026年10月19日
Protyre Autocare - Wednesfield からの回答
Dear Steve Law,
Thank you for your feedback. We are sorry to hear that your recent visit to our Wednesfield branch did not fully meet your expectations on this occasion.
We understand your frustration regarding the lack of waiting facilities during the building works and the delay in your vehicle being attended to. We appreciate that it would have been helpful to have been kept informed of any delays to your appointment.
We would like the opportunity to investigate your concerns further. Therefore, your feedback has been brought to the attention of the Centre Manager, who will review the matter with the team.
We apologise for any inconvenience caused and thank you for taking the time to share your experience.
Kind regards,
Kayleigh
Customer Care - Protyre
Wednesfield had a problem with access…
Wednesfield had a problem with access due to a stuck roller door. RECIEVED CALL CANCELLING APPOINTMENT, BUT THEY AGREED A SPACE NEXT DAY AT TELFORD ,WHICH I DULY ARRIVED FOR BUT AFTER A FEW MINUTES WAS INFORMED THAT PROTYRE COUKDNT DO MOT BECAUSE MY AIR HAS AIR SUSPENSION.???? RANG WEDNESFIELD RATHER ANNOYED AND MANAGER ASKED ME TO TAKE IT THERE LATER IN DAY. APPARENTLYDOOR ACCESSIBLE.WHICH I DID AND MOT DONE AND PASSED.have left 2 stars ,SURELY PROTYRE CAN DO BETTER.HAD NO BODY IN PROTYRE REALISE PROBLEM WITH AIR SUSPENSION TESTING.MANAGER OF WEDNESFIELD DESERVED 10 STARS FOR HIS ACTIONS.COLIN
2026年10月19日
Protyre Autocare - Wednesfield からの回答
Dear Colin,
Thank you for your feedback. We are sorry to hear about the inconvenience and frustration caused by the issues surrounding your MOT appointment.
We understand how disappointing it must have been to have your original appointment affected by the access issues at our Wednesfield centre, and then experience further disruption when attending the alternative appointment at Telford. This is not the level of service we aim to provide.
We appreciate you bringing these concerns to our attention and are particularly sorry for the confusion regarding the air suspension testing. We can understand why this left you feeling frustrated after making the additional journey.
That said, we are pleased to hear that the Manager at our Wednesfield centre was able to assist and arrange for your vehicle to be tested later that day, and we will ensure your kind comments regarding their efforts are shared with them.
Your feedback has been passed to the relevant management team for review as we are always looking to improve our customer experience.
We apologise again for the inconvenience caused and thank you for taking the time to share your experience.
Kind regards,
Kayleigh
Customer Care - Protyre
everything spot on and a great price
everything spot on and a great price, very efficient mot man
2026年10月16日
Protyre Autocare - Wednesfield からの回答
Hello Patrick,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Service very good and staff seemed…
Service very good and staff seemed committed. Unfortunate that my visit coincided with the depot refurbishment.
2026年10月16日
Protyre Autocare - Wednesfield からの回答
Hello Brian,
We would like to thank you for sharing your feedback regarding the service you received at our Wednesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Wednesfield からの回答
Hello Mal,
We would like to thank you for sharing your feedback regarding the service you received at our Wednesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reliable Service
Had a service and MOT. Booked and paid for online. Helpful staff, completed at time specified, and reasonably priced.
2026年10月7日
Protyre Autocare - Wednesfield からの回答
Hello Hopkins,
We would like to thank you for sharing your feedback regarding the service you received at our Wednesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I really had a very nice experience
I really had a very nice experience , they checked my car sorted out my car lights and warning on the dashboard . Thank you guys very much
2026年10月1日
自発的なレビュー
Protyre Autocare - Wednesfield からの回答
Hello Francis,
We would like to thank you for sharing your feedback regarding the service you received at our Wednesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre is a great place for service
Great place for MOT and service and at a competitive price. Booking was easy and the staff are very friendly and knowledgeable.
2026年8月3日
Protyre Autocare - Wednesfield からの回答
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Wednesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great experience at Protyre Wednesfield
I needed 4 new tyres and had initially checked prices online through Asda Tyres. In the end, I decided to pop into my local Protyre Wednesfield, and I’m really glad I did. The price wasn’t much different, so I decided to go with them.
The manager explained that they were really busy and would need to order my tyres, but he managed to book me in for the following day, which I was really impressed with considering how busy they were.
I dropped the car off on Saturday morning and was told by the staff member dealing with me that, despite being very busy and still having people walking in for jobs, they would definitely get my car done that day. He was great throughout and kept me informed.
They did exactly what they said they would. My car was ready before the store closed, with 4 brand-new tyres fitted at a really competitive price.
I also really appreciated the attention to detail. I stayed while the last wheel was being finished, and the staff member checked everything over and even reset the tyre pressure monitoring system — something other garages have forgotten to do in the past.
Overall, I’m really happy with the service, the price and how friendly and professional the staff were, especially considering how busy they were.
I’ll have absolutely no hesitation using Protyre Wednesfield again. Highly recommended! 👍 ps I forgot the techs name but he is a credit
2026年9月26日
自発的なレビュー
Protyre Autocare - Wednesfield からの回答
Hello Bryan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
2026年9月23日
Protyre Autocare - Wednesfield からの回答
Hello Frank,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
This is now my garage of choice
This is now my garage of choice, I used them last year for the first time and now highly recommend it to my friends and family! Welcoming, friendly and as a older woman it’s sometimes intimidating but this place is definitely not, always treated respectful and honest
GO HERE FROM NOW ON!!
2026年9月23日
Protyre Autocare - Wednesfield からの回答
Hello Julie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Wednesfield からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
They failed my mot on a bulge in my…
They failed my mot on a bulge in my tyre, when I asked to see it I could neither see or feel a bulge, but they insisted it was there, when changing the tyre, they damaged my alloy. Will not use again.
2026年9月23日
Protyre Autocare - Wednesfield からの回答
Dear Michael Breakwell,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great price and no hassle again!!!
Booked and paid on line for Aircon regas,
£35 off with discount code. Well beat every other quote. On arrival same as usual in and out no hassle, and only down the road from home.
2026年9月2日
Protyre Autocare - Wednesfield からの回答
Dear Gary Rutter,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers. We are delighted to hear you are happy with the service you received from our team at our Wednesfield branch, and the value for money.
we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer acre - Protyre
Really appreciated the thorough tyre…
Really appreciated the thorough tyre check. Thought I had a slow puncture and needed to drive long distance. Wasn’t the case but sound advice given regarding tyre changes. I highly recommend this garage. Staff are friendly and professional.
2026年9月5日
自発的なレビュー
Protyre Autocare - Wednesfield からの回答
Hello Joanne,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great price for tyres and service
Great price for tyres and service, but short staffed that day so a little slow, but will use again.
Please get things in place so you can 4 wheel align Tesla though
2026年9月2日
Excellent Customer Service
Have been using this company for a few years and have always received excellent customer service. I believe them to be entirely trust worthy and honest.
2026年9月2日
Protyre Autocare - Wednesfield からの回答
Dear Lesley,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers.
We are delighted to hear that you are happy with the service you received from our team at our Wednesfield branch.
we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
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