Protyre Autocare - Wells レビュー 

1,603
•
TrustScore 5段階評価の4.5

4.7

Webbs Close, West Street, BA5 2HW Wells, Somerset, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

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5つ星のうち5の評価

I ordered the tyres I wanted online, arranged a fitting date and paid for everything. I arrived at the fitting station about 20mins before my allotted time. They took my car directly in, did all the w... もっと見る

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5つ星のうち5の評価

I’ve been using Wells Tyre Service for over 50 and every time the Staff and service have been exceptional- definitely 5*. They can be trusted 100% to treat you fairly and be totally honest. Very rare... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a great experience getting a puncture repaired here. The team was friendly, helpful, and very efficient. They got straight on with the job and had me back on the road quickly. The complimentary... もっと見る

企業が回答しました

5つ星のうち5の評価

Friendly, practical, organised and efficient. And, flexible too. I had everything booked in - replacement tyres, brake disc tweakimg etc and then the MOT. My wife ended up being away and I needed t... もっと見る

企業が回答しました


企業情報

  1. タイヤ専門店
  2. ・
  3. カー バッテリー販売店
  4. ハイヤー サービス
  5. ブレーキ専門店
  6. ホイール アライメント サービス
  7. 車検場

当該企業による記述

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

連絡先

  • Webbs Close, West Street, BA5 2HW, Wells, Somerset, 英国

  • 01749 673352

4.7

優良

TrustScore 5段階評価の4.5

1603件のレビュー

5つ星
4つ星
3つ星
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1つ星

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4.7

すべてのレビュー

(1,603)

過去12か月のレビュー数: 33,081件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I’ve been using Wells Tyre Service for…

I’ve been using Wells Tyre Service for over 50 and every time the Staff and service have been exceptional- definitely 5*. They can be trusted 100% to treat you fairly and be totally honest. Very rare nowadays. Definitely goes up to 11

2026年11月4日
Protyre Autocare - Wells ロゴ

Protyre Autocare - Wells からの回答

Hello Arthur,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価
Protyre Autocare - Wells ロゴ

Protyre Autocare - Wells からの回答

Hello Mr Pitt,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち1の評価

Horrible service!! Don’t bother.

Ive been a customer of Wells Tyres for over 40 years. In the last two years, service has gone to the pot. I booked a service a few months ago, came back 6 hours later and they had not touched it, only apologised stating no staff. Booked another service last week and same poor service. Took 5 hours for a 1 hour basic service. Have now decided not to use this useless place after 40 years.

2026年10月29日
Protyre Autocare - Wells ロゴ

Protyre Autocare - Wells からの回答

Dear Lori Toms,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

5つ星のうち5の評価

Could not be more helpful

Could not be more helpful

2026年11月2日
Protyre Autocare - Wells ロゴ

Protyre Autocare - Wells からの回答

Dear David Mather ,

We would like to thank you for sharing your feedback regarding the service you received from our Wells branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times. We are delighted that the team was able to provide helpful guidance on your vehicle and complete everything on schedule.

Many thanks again for taking the time to provide us with such positive feedback!

Kind regards
Kayliegh
Customer care - Protyre

5つ星のうち5の評価

Very helpful as always

Very helpful as always

2026年11月2日
Protyre Autocare - Wells ロゴ

Protyre Autocare - Wells からの回答

Hello Donna,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Good efficient service

2026年11月2日
Protyre Autocare - Wells ロゴ

Protyre Autocare - Wells からの回答

Hello Mr Le Feuvre,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Efficient

I ordered the tyres I wanted online, arranged a fitting date and paid for everything. I arrived at the fitting station about 20mins before my allotted time. They took my car directly in, did all the work, and I was back on the road with 4 new tyres fitted and balanced within an hour. Excellent service.

2026年10月12日
Protyre Autocare - Wells ロゴ

Protyre Autocare - Wells からの回答

Hello Philip,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

The staff were helpful and informative

The staff were helpful and informative, even got me in quicker than booked in which was really good

2026年10月28日
Protyre Autocare - Wells ロゴ

Protyre Autocare - Wells からの回答

Hello Lucy​,

We would like to thank you for sharing your feedback regarding the service you received at our Wells branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

The service was 5 stare

The service was 5 stare, and the tyre is good, but overall a little pricy.

2026年10月26日
Protyre Autocare - Wells ロゴ

Protyre Autocare - Wells からの回答

Hello Elizabeth,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

They are very accommodating

They are very accommodating. Drove there and away in 20 minutes. Quick and nice staff.

2026年10月26日
Protyre Autocare - Wells ロゴ

Protyre Autocare - Wells からの回答

Hello Tracey​,

We would like to thank you for sharing your feedback regarding the service you received at our Wells branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

I had a great experience getting a…

I had a great experience getting a puncture repaired here. The team was friendly, helpful, and very efficient. They got straight on with the job and had me back on the road quickly. The complimentary coffee while I waited was a wonderful touch. Excellent service all around!

2026年10月16日
Protyre Autocare - Wells ロゴ

Protyre Autocare - Wells からの回答

Hello Mr Gibbs,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Efficient and helpful

2026年10月23日
Protyre Autocare - Wells ロゴ

Protyre Autocare - Wells からの回答

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Good service

I always use protyre, always good service

2026年10月19日
Protyre Autocare - Wells ロゴ

Protyre Autocare - Wells からの回答

Hello Lee,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Car booked in and seen within the…

Car booked in and seen within the estimated time. Professional friendly staff

2026年10月23日
Protyre Autocare - Wells ロゴ

Protyre Autocare - Wells からの回答

Dear Mrs Dean,

Thank you very much for leaving us this 5 star review.

We always try to ensure our service and customer care are the best they can be, so we are delighted to hear that your vehicle was seen promptly within the scheduled timeframe and that you found our team at Wells to be so helpful and welcoming.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - protyre

5つ星のうち5の評価

Very competitive prices

Very competitive prices. Easy online booking. Friendly and professional staff. Job started at the allocated time and completed promptly.

2026年10月21日
Protyre Autocare - Wells ロゴ

Protyre Autocare - Wells からの回答

Hello Tim​,

We would like to thank you for sharing your feedback regarding the service you received at our Wells branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Corey and Matt real stars

Really excellent service particularly from Corey and Matt, who were thorough, super helpful and very courteous.

2026年10月21日
Protyre Autocare - Wells ロゴ

Protyre Autocare - Wells からの回答

Hello Sara​,

We would like to thank you for sharing your feedback regarding the service you received at our Wells branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Super personal service

Super personal service. Friendly and respectful staff. I would highly recommend

2026年10月14日
Protyre Autocare - Wells ロゴ

Protyre Autocare - Wells からの回答

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Helpful

Helpful, polite and with a great free coffee machine & wifi ! Went out of their way to help.

2026年10月19日
Protyre Autocare - Wells ロゴ

Protyre Autocare - Wells からの回答

Hello Miss Millard​,

We would like to thank you for sharing your feedback regarding the service you received at our Wells branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Tyres and Spoons in Wells

They sold me some tyres - what made it great is Wetherspoons is just up the road so whilst the tyres were being fitted I went and had a full English with an extra sausage and a refillable coffee - whats not to like?!!:
When I got back to the workshop the manager pointed out a potential problem causing the front brake pads to wear unevenly - he was correct and the problem has been rectified

2026年10月5日
Protyre Autocare - Wells ロゴ

Protyre Autocare - Wells からの回答

Hello Marks,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

very helpful and very honest

very helpful and very honest , I know I can trust Protyre to do their best for my car .

2026年10月5日
Protyre Autocare - Wells ロゴ

Protyre Autocare - Wells からの回答

Hello Syliva​,

We would like to thank you for sharing your feedback regarding the service you received at our Wells branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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