I called into my local branch with a punctured rear tyre. The receptionist was on the phone to a customer displaying an excellent telephone manner talking the customer through the work being carri... もっと見る
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レビュアーのコメントを見てみましょう
Great service as always from Protyre. Had the strange experience of two tyres blowing on diagonal opposites at the same time. Called Green Flag who sorted out the tyres and a recovery vehicle. Handed... もっと見る
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Omg the man on the desk was a fountain of knowledge and so helpful, compassionate and always put the customer first. I sat waiting for my tyre and leant so many tips listening to him help others and o... もっと見る
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Booked in efficiently through the app with a special offer. All done within the hour. They know about tyres too unlike some local operators. Many thx
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企業情報
Protyre Autocare - Weymouth について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
2 Cambridge Road, Granby Industrial Estate, DT4 9TJ, Weymouth, Dorset, 英国
- 01305 788556
4.6
優良
980件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great team work.
From ordering the tyres to booking in and fitting was easy and professional. Price matched my tyres with no quibbles. Very friendly and helpful team.
2026年8月27日
Protyre Autocare - Weymouth からの回答
Hello Gerry,
We would like to thank you for sharing your feedback regarding the service you received at our Weymouth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Mot and service issues
Having had a mot carried out with all items resolved by the garage .I had a service carried out a couple of months later the comments afterwards were that the car needed major work due to corrosion (non of which was mentioned at Mot also other work needed doing (the car had travelled approx 1500 miles) .When I said this to them they said the Guy that MOT ed the car didn’t work for them anymore and to speak to them on the Monday they then said to speak to their area manager to discuss and gave me his email .I sent him a email two weeks ago and haven’t had a reply .
2026年8月19日
Protyre Autocare - Weymouth からの回答
Dear John Adams,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you
Best regards,
Eddie
Customer Care - Protyre
Excellent service light helpful on time
2026年8月26日
Protyre Autocare - Weymouth からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Weymouth からの回答
Hello Mr Wyness,
Thank you very much for leaving us this 5-star review of our Weymouth centre.
We always strive to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received.
We appreciate your business and hope to see you again in the future.
Best regards,
Eddie
Customer Care - Protyre
Great customer service
I had a puncture whilst on holiday and protyre was recommended to take my car to. The staff were incredibly friendly and managed to fix the puncture quickly and efficiently. First class service.
2026年8月15日
Protyre Autocare - Weymouth からの回答
Hello Anthony,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Weymouth からの回答
Hello Alison,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quick team good price and friendly…
Quick team good price and friendly staff always there to help
2026年8月19日
Protyre Autocare - Weymouth からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Weymouth からの回答
Hello Mr Hallett,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Weymouth からの回答
Dear Mr Sheldon,
Thank you for sharing your feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at Weymouth delivered this to you.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre.
Protyre Autocare - Weymouth からの回答
Hello Simon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good service and value for money.
Great service had 2 front wheels fitted took 45mins which is good and did't mind waiting. Will go again as got to get the back tyres done.
2026年8月5日
Protyre Autocare - Weymouth からの回答
Hello Joseph,
We would like to thank you for sharing your feedback regarding the service you received at our Weymouth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Weymouth からの回答
Hello Bill,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The service was quick and they were…
The service was quick and they were able to do my tyre straight away.
Staff were well mannered and price was reasonable.
2026年8月5日
Protyre Autocare - Weymouth からの回答
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Weymouth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
amazingly helpfull
Considering we have been through a few heatwaves in the last few months I was amazed today when just a couple of hours before closing on a Saturday I popped in and asked if they would be able to do an AC re-gas.
Without hesitation and after checking what refrigerant type my car needed they took my car straight in and refilled the AC system while I waited.
A very quick and courteous service, thank you to all who were working today.
2026年7月25日
自発的なレビュー
Protyre Autocare - Weymouth からの回答
Hello Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Weymouth からの回答
Hello Andy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Happy with the work on my car.
The Manager there was lovely, extremely friendly and helpful. The work on my car was done efficiently and not too long to wait above the hour specified.
I think the waiting area could do with a re-vamp. There were lots of people waiting for the work to be completed on their cars so it could be made more comfortable.
2026年7月22日
Needed an exhaust end for the wife’s…
Needed an exhaust end for the wife’s car on a Saturday afternoon which everyone couldn’t provide either because they where closed or to lazy and used excuses.
Visited Protyre on the Granby and everything changed. Nothing was too much of a problem. They were quick efficient and had the car fixed and back on the road by close of play at 4 pm.
A huge thank you to the whole team, your customer service and professionalism was 2nd to none when everybody else failed.
2026年7月22日
Protyre Autocare - Weymouth からの回答
Hello Cindy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good service and nice people.
2026年7月22日
Protyre Autocare - Weymouth からの回答
Hello Mr Dearing,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Disappointed in services
I recently went to my local branch Bathwick Tyres in Weymouth and got them to carry out an air con regas service which price wise was competitive with other garages locally which was £75 with in 1 week the air con was blowing red hot I called to ask why this was and was told that after the machine does its checks it dispenses the gas and that they do not offer a refund after this process which I do understand but felt like I had just burnt £75 on nothing surly a test to make sure this doesn't happen should be in place I asked and was told other than the machine checks no there isn't .
I had also booked an MOT service there again reasonable on price .
I took it in on Friday morning and asked to be let know when the MOT was complete this didn't happen I had to look online to see it had failed.
I called and was told they could fit the tyre which was one failure I asked the price and was quoted £180 I looked on line and it was £139.99 he then said let me see what I can do .
The other issue was the track rod end needed replacing which was a 2 hour job so could have been carried out on the day however the "mechanic wasn't there and had locked his tools away" was the answer I got but they could do the work Monday which meant the whole weekend I was unable to use my car as it had failed the MOT .
I really wanted to have good things to say about the service and wanted to be able to promote a local business however I just felt remarkably let down by it all and will be hesitant to use again or recommend to anyone .
2026年7月17日
Protyre Autocare - Weymouth からの回答
Dear Iain Turner,
Thank you for bringing this to our attention and we are sorry to hear that you did not have a positive experience.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
Best regards,
Eddie
Customer Care - Protyre
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