Needed an exhaust end for the wife’s car on a Saturday afternoon which everyone couldn’t provide either because they where closed or to lazy and used excuses. Visited Protyre on the Granby and ever... もっと見る
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Considering we have been through a few heatwaves in the last few months I was amazed today when just a couple of hours before closing on a Saturday I popped in and asked if they would be able to do... もっと見る
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I had a puncture whilst on holiday and protyre was recommended to take my car to. The staff were incredibly friendly and managed to fix the puncture quickly and efficiently. First class service.
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The manager was very helpful, polite and explain that my new tyre fitted had been balanced and because it had no weights, explained that sometimes they come up with zero reading. If not happy please c... もっと見る
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企業情報
Protyre Autocare - Weymouth について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
2 Cambridge Road, Granby Industrial Estate, DT4 9TJ, Weymouth, Dorset, 英国
- 01305 788556
4.5
優良
937件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Good service
Toby was very friendly and helpful explaining the process when sorting out my car, and getting me booked in quick on short notice.
2025年11月15日
自発的なレビュー
Protyre Autocare - Weymouth からの回答
Hello Devin,
We're happy to hear that the explanation of the process was helpful, and we appreciate the positive feedback regarding the quick booking. Thank you for taking the time to leave us a review!
Best regards,
Eddie
Customer Care - Protyre
Great job
Customer service is one of the best that I’ve come across for quite sometime. There was a slight issue but was but taken care of quickly and professionally
2025年11月12日
Brake pads threadbare - next day repair
Something was completely missed by another garage on my last MOT and failed it instantly this year. So lucky I hadn’t been in an accident! Thank you for fitting me in the next day with the essential repairs on a busy day, I now have a clean mot, safe car and am able to get around. Would recommend Protyre in Weymouth and will be back!
2025年11月4日
I'll try my best
I have been using protyre for mot for my wife's car and mine
Great service the never seem to use the word no and instead use words like I will try and whatever suits you
Mots cheapest in weymouth
2025年11月10日
Great service and technical knowledge…
Great service and technical knowledge from all the guys at Protyre
2025年9月15日
Protyre Autocare - Weymouth からの回答
Hello Jerry,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Tyre Fitter was extremely understanding…
Tyre Fitter was extremely understanding once l explained my health condition, l wasn't kept waiting, l knew exactly the reasons behind my x2 replacement tyres, wasn't any problem with Tyre Fitter talking to my husband ,,, went through all prices and type of tyres they had in stock , service was excellent, Tyre Fitter was v knowledgeable and we were given choices of all Tyre types prices, would highly recommend Protyres Weymouth
2025年10月23日
自発的なレビュー
Protyre Autocare - Weymouth からの回答
Hello Lisa,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Customer Service Replacement x2 Tyre's
Customer Service - CiaRan Tyre Fitter WEYMOUTH , was very attentive to my health condition , he was extremely helpful and understanding, the replacement x2 tyres were fitted promptly and l was shown exactly the reasons behind the x2 replacements,, CiaRan explained abt Safety wear n tear, and he spoke to my husband and son-in-law on my mobile the exact problems with each tyre .....it lessened my anxiety , l was very happy with the experience and care l received from Protyre WEYMOUTH would highly recommend their Service
2025年10月23日
Protyre Autocare - Weymouth からの回答
Hello Mrs Mortimore,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good communication with customers
Twice I have used Protyre and have always had good service
2025年10月21日
Protyre Autocare - Weymouth からの回答
Dear Terry Birch,
We appreciate you sharing your positive experience you had with our team at our Weymouth branch .
We're happy to hear you consistently receive great service from our pleasant staff.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Happy with the service provided with…
Happy with the service provided with new tyres and tracking all done in just over an hour from entering the shop
2025年10月27日
Protyre Autocare - Weymouth からの回答
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Weymouth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Avoid at all costs
Misled by staff, told my mot retest was booked, yet when I arrived the so called manager said there was no time for it, went back the next day to have it done and was told by the mot tester and manager that they couldn't pass it due to a slight error in fitting of one of the parts so then the tester says to get it sorted and bring it back the next day and he will pass it. So the next day comes and I pop in to see if the tester was available and the staff said come back in a couple of hours, so I did that only to be told by the manager that I was misled and that the staff led me on, he then proceed to say that he would do me an Mot at trade price for the next week and duly booked me in, so the next week arrived and I call them up to check the time of my app only to be told that there are no apps available all week due to the mot tester having the week off and that the so called manager had left the company and I was never booked in!!
2025年10月27日
Protyre Autocare - Weymouth からの回答
Dear Mr Read,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Poor communication
They said they would phone me after an hour to tell me the result of my MOT didnt phone at all in the 5 hours my car was at the garage and I was only told it had failed when I showed up to come and collect my car
2025年10月24日
Protyre Autocare - Weymouth からの回答
Dear Lucy F ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Weymouth branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
The Manager and team were so helpful…
The Manager and team were so helpful and courteous the service was definitely worth 5stars
2025年10月24日
Protyre Autocare - Weymouth からの回答
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Weymouth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
High cost repair
My car failed its MOT, and they told me it would cost £850 to fix everything. Since I’m a foreigner, I felt they might have given me that price because of it. I went somewhere else instead, and I had everything fixed for just £170.
2025年10月22日
Protyre Autocare - Weymouth からの回答
Dear Mr E,
Thank you for bringing this to our attention and we are sorry to hear that you feel this way after your recent experience at our Weymouth branch.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
I was offered an appointment at short…
I was offered an appointment at short notice to repair a puncture. Friendly and efficient service.
2025年10月22日
Really great team who went out of their…
Really great team who went out of their way to help - thank you!
2025年10月15日
Protyre Autocare - Weymouth からの回答
Hello Sophie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great people and trustworthy
2025年10月15日
Dreadful waiting time despite having an…
Dreadful waiting time despite having an appointment. Almost 2 hours to put 2 new tyres on. And, they just dumped the spare wheel in the boot, - not back where they had got it from.
2025年10月10日
Protyre Autocare - Weymouth からの回答
Dear Paul,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
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