JUST A GREAT TEAM FRIENDLY AND KNOW THIS WORK WELL PUTTING CUSTOMERS FIRST , PLUS DO A SPLENDID JOB ALL ROUND BEST WISHES TO ALL . EASY TO GET ON WITH AND MOST UNDERSTANING
企業が回答しました
所在地
所在地を変更Unit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ Workington, Cumbria, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Why it happened, I don’t know but at 5.00am on Friday 31/07/26 I used the gov.uk website to check my vehicles MOT and discovered that it ended at midnight on 30/07/26. No MOT service station websites... もっと見る
企業が回答しました
Michael & Chris absolute fab guys along with the rest of the team! Sorted out 2 new tyres immediately despite me being early for my booking. and got the alignment sorted for me too. Honestly w... もっと見る
企業が回答しました
Excellent service dropped off started straight away went for a walk came back all done always use Protyre
企業が回答しました
企業情報
Protyre Autocare - Workington について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Unit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ, Workington, Cumbria, 英国
- 01900 602240
4.6
優良
1109件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had gone to the wrong branch for my…
I had gone to the wrong branch for my MOT, but the staff were very understanding and said that they could do the test at that branch and they would inform the other branch for me. they were very helpful and i can't thank them enough.
2026年6月29日
Protyre Autocare - Workington からの回答
Hello Mr Dickinson,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant service from the lads
Brilliant service from the lads. Saved me over £220 and didn’t need to. Your also made to feel very welcome and they explained what was wrong, Defo use these guys when I next need them.
2026年7月2日
自発的なレビュー
Protyre Autocare - Workington からの回答
Hello Gary,
Thank you for leaving us a this 5 star review. It is great to hear that the team at Workington provided a brilliant service. Thank you for your custom and we look forward to welcoming you back in future.
Best regards,
Eddie
Customer Care - Protyre
Abysmal service…
At protyre Workington following a MOT I was advised by the manager of 1 major defect of 'Service brake excessively binding, offside rear'. To me this highlights only 1 location with an issue (Offside Rear). I politely asked the manager if Protyre could repair this with a view to passing the MOT, and he replied that yes he could repair the defect to pass the MOT.
I was phoned 3 days later by the same manager to be advised that the repair would cost over £800 due the fact that all 4 break disks and break pads had to be replaced. I went to the Workington centre again and asked for an explanation as to why the fault on the certificate had suddenly changed from 1 location to now 4 locations to pass the MOT, and the manager raising his voice and again saying that all the discs and pads required replacing for the car to pass its MOT. As all this was not highlighted in the refusal of MOT test certificate it was total shock to me and with the large cost he was advising. With this level of abysmal communication by the angry Protyre manager I will never take my car to Protyre Workington again.
2026年6月29日
Protyre Autocare - Workington からの回答
Dear Michael Nicholson,
Thank you for bringing this to our attention. We're sorry to hear that you did not have a positive experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
all went very smoothly,car was ready at…
all went very smoothly,car was ready at the time they said it would be,excellent service.
2026年6月23日
Protyre Autocare - Workington からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Workington からの回答
Hello Mrs Richardson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
My first time using Protrye
My first time using Protrye, I was really impressed by the whole process with them; from the online booking; the service and MOT carried out and finally my interaction with the Team at my Workington Branch, cheerful, friendly, efficient and helpful.
2026年6月24日
Protyre Autocare - Workington からの回答
Hello Philip,
We are so pleased to hear about your excellent first experience with us! It's wonderful to know that our online booking, service, MOT, and the team at our Workington branch all impressed you. Thank you for your kind feedback.
Best regards,
Eddie
Customer Care - Protyre
Good knowledge of product and they did…
Good knowledge of product and they did a full survey
2026年6月17日
Advised part needed replaced
Advised part needed replaced, stated £250. Took for second opinion, confirm didn't need done, but did the work as suggested by someone else for £160. Went back to clear MOT, but won't be back. Overcharging folk at a time people are struggling. Apparently are known fornit, won't be going back.
2026年6月10日
Protyre Autocare - Workington からの回答
Dear Mr Ree,
Thank you for notifying us of your concerns regarding the quoted cost.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
After a disastrous MOT experience the…
After a disastrous MOT experience the day before I called upon Protyre once again.
I explained the situation to Michael in the Workington Branch and He has been faultless.
Communicative, Observant, Professional and a really excellent Mechanic.
Thank You
2026年6月5日
自発的なレビュー
Protyre Autocare - Workington からの回答
Hello Alison,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Workington からの回答
Hello Mart,
Thank you for your fantastic 5-star review! We are delighted to hear that your MOT was smooth and completed so quickly. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Worst customer service ever
Worst customer service ever. Web enquiry remains unanswered, alternative product refused to be fitted for no good reason, inattentive staff, existing tyres refitted but left massively under inflated. Total waste of time matched only by a totally avoidable increase in frustration. Totally awful customer service
2026年5月20日
Protyre Autocare - Workington からの回答
Dear Customer,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great service by the staff
Great service by the staff. Booking was quick and easy. And the work carried out was to a high standard ..
2026年5月13日
good customer service
2026年5月13日
Prompt efficient service
2026年5月11日
2 front tyres
Took the car in for pre arranged appointment 2 new tyres, both fit & back out into car park within 30 mins.
Only gripe is that the report on condition of brakes & discs etc wasn’t filled out.
2026年5月2日
Excellent price,staff are friendly and…
Excellent price,staff are friendly and helpful sorted my car out for me without any problems
2026年5月2日
Air con
Dropped off the car got sorted right away counter staff excellent used pro tyres in the past will keep using them
2026年5月4日
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