The shipping is terrible. They claim the product is shipped within the US. This is a lie. It has been 3 plus weeks since I ordered my items. Customer service keeps giving me the run around with no com... ãã£ãšèŠã
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Lovely product! They look just like pictured and the fabric and colors are beautiful. I ordered the size I usually wear but they where just a little bit snug so I wanted a larger size. I contacted... ãã£ãšèŠã
Even though the dress i ordered took longer than expected the customer service was really great and they responded to my emails quickly giving me updates of when my dress should arrive and I appreciat... ãã£ãšèŠã
The quality of the items was far beyond what I expected. I was concerned about the delay of my first order but my email was answered very quickly and explained the delay. I received my order and it... ãã£ãšèŠã
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Bring Your Creative Visions To Life, Wear Your Story Welcome to Pucau, your premier online destination for high-quality Print-on-Demand (POD) custom apparel, home goods, and unique merchandise. At Pucau, we believe that clothing and everyday items are more than just functional products; they are a powerful canvas for self-expression. Our mission is to empower individuals to showcase their unique personalities, passions, and creativity through premium, custom-printed lifestyle apparel and accessories.
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2002 Broadway, 80302, Boulder, ç±³åœ
- Support@Pucau.com
- www.pucau.com
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My package was not delivered until IâŠ
My package was not delivered until I went to the post office and paid for postage due $10.95. I picked up the package after I paid.
I had a couple of questions regardingâŠGreat Experience
I had a couple of questions regarding my order. Customer service responded quickly and was very courtesy.
Great customer service/ supportâŠ
Even though the dress i ordered took longer than expected the customer service was really great and they responded to my emails quickly giving me updates of when my dress should arrive and I appreciated that. The dresses really pretty and true to the picture
DO NOT ORDER!
I was nervous about ordering so sent email to customer service before I ever ordered. Confirmed that I could return for a full refund if I simply didn't like the clothes. They agreed. I order 5 items, 2 were out of stock so I asked for them to send the others. At that point they refunded $66 which was about 2/3 of the price of the two items. I don't know where they came up with that amount. Down the road 3 items arrived. All totally different quality than I expected, odd, wide fit in body. I sent email saying I would like to return 2 of the 3 items. They offered me $19 and no return. I said no. Next day offered $25 and no return. I said no. You owe me $59, I don't want the items, won't pay for them. Next day they offered $35. I said I would take $50. Finally they offered $40 for no return and I was worn out, accepted. Ultimately ended up paying way more for the one item I didn't love but thought I could get some wear out of. DO NOT order from this company.
TOTAL scam !The fabric isn't even aâŠ
TOTAL scam !The fabric isn't even a quality that I would use to dust furniture. Size is huge. There was no invoice with the merchandise. I have been e-mailing them back & forth all week & they will not provide return shipping info. Yesterday they offered me $30 to keep the clothing instead of telling me how to get a full refund.
I was happy with the dresses receivedâŠthey fit properly and as described.
I was happy with the dresses received and the response to my enquiries about delivery. I feel that the shipping information should be clearer from the beginning even if the timing is unsure, so the customer can plan accordingly and this will also reduce time for customer service to keep responding to questions.. Also, delivery date should be communicated to the customer instead of having to keep checking status themselves.
great service...took little time toâŠ
great service...took little time to receive my sweater...but love it and great price. Will order again!
Do not order from this company
Do not order from this company. I have emailed them 3 times about an order and no response. I ordered a dress on Jan. 28th and no delivery information. They do not reply when you contact them.
I ordered three items
I ordered three items, none of them were available at the time that I ordered them. They shouldâve advised the customers if the item is not available. I spent $136 and Iâve asked for a refund today. How long will it take to receive my refund?
Very cute dress
Very cute dress. A bit low cut. I like the style and it fits as expected.
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