Purely Diamonds レビュー 

1,923
TrustScore 5段階評価の5

4.9

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

My family have dealt with Claire, at Purely Diamonds, and some of her colleagues too, several times in the last few years. We’ve always found that they were all very helpful and really friendly.... もっと見る

5つ星のうち5の評価

Purely Diamonds were recommended by a friend, and I'm glad they were. Prices were fair, delivery was prompt, and the ring was exactly as described (and she said yes). I did shop around a little,... もっと見る

企業が回答しました

5つ星のうち5の評価

I spotted a gorgeous ring on the Purely Diamonds site which I felt my wife would like, to replace a ring she had had stolen. The site presented many different options such as the ring style, the gold... もっと見る

企業が回答しました

5つ星のうち5の評価

We found your company to be exceptional, in the level of service provided, the communication & the pure quality & craftsmanship of your jewellery. The item that we ordered was for our daughter's 40... もっと見る

企業が回答しました

企業情報

  1. 宝石店
  2. ファッション アクセサリー店
  3. 宝石商
  4. 宝飾デザイナー
  5. ジュエリー製造業者
  6. ウェディング サービス

Purely Diamonds について

当該企業による記述

Purely Diamonds is a family-run fine jewellery company specialising in handcrafted diamond engagement rings and jewellery, made to order in the heart of London.

For over four decades, our team has been dedicated to creating beautifully made pieces that celebrate life’s most meaningful moments. Every design is developed and manufactured in our own London workshop, giving us complete control over quality, craftsmanship and detail at every stage.

Being true in-house manufacturers also allows us to offer exceptional value compared with traditional high street retailers, without compromising on materials or finish.

We work with natural and lab-grown diamonds, responsibly sourced and carefully selected for their beauty and performance. Whether you are searching for a timeless engagement ring, a bespoke design, or a piece to mark a personal milestone, our experienced team provides honest guidance and a relaxed, informative service.

While many clients discover us online, we also welcome customers to our London and Manchester showrooms, where appointments offer a more personal way to explore designs and discuss ideas.

At Purely Diamonds, our focus is simple: thoughtful design, meticulous craftsmanship, and service that feels as reassuring as it is professional.


連絡先

4.9

優良

TrustScore 5段階評価の5

1923件のレビュー

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4.9

すべてのレビュー

(1,923)

過去12か月のレビュー数: 114

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5つ星のうち5の評価

This is my third time purchasing from…

This is my third time purchasing from PurelyDiamonds and I continue to value their jewelry and service. The designs are timeless, their communication and responsiveness to any queries are very good and delivery of items via post gives me confidence that it will be delivered safely. Highly recommend from this trusted business and hope I can continue enjoying their jewelry for a long time

2026年8月7日
自発的なレビュー
Purely Diamonds ロゴ

Purely Diamonds からの回答

Hello Mooey,

Thank you for for your loyal custom and thank you for taking the time to leave this review, it is highly appreciated!

We look forward to hearing from you in the future.

Kind regards,
The purely diamonds Team

5つ星のうち5の評価

A Perfect Silver Wedding Anniversary Gift Made Possible

My husband wanted to gift me with an Eternity Ring for our 25th Wedding Anniversary.
We looked locally and they didn't have what I wanted, but offered to make it, however the prices quoted made me gasp and say no.
About a month and a half from the date, he was determined I was to have one, so I was looking online. I found exactly what I dreamed of at Purely Diamonds website.
After reading reviews, I showed my husband, he asked if it was exactly what I wanted (yes) and if I knew my ring size (yes - but if it didn't fit PD would adjust it), and he ordered it.
Service could not be faulted as the ring arrived well within the time frame given, about 2.5 weeks before our anniversary.

It was *gasp* worthy. One carat Princess cut diamonds channel set in a 4mm Platinum band tapering in the back for comfort. Exactly what I wanted.
A perfect fit. A good solid ring, with a lovely weight to it. The diamonds are gorgeous and the entire ring sparkles. One look told you it was quality. And for less than half of what we were quoted by local jewellers.
I am so thrilled with it.
Even though I am torn between wearing my engagement and wedding set, which I still love today as much as when it was designed, they are 'resting' and I proudly wear this gorgeous ring now.

I didn't deal with any staff one to one at Purely Diamonds, however I was kept informed of receipt of my order, when it was being made, then when it was shipped. To that end, Customer Service was very good.

I do not hesitate to recommend Purely Diamonds for price, style, service and quality. Nor would I hesitate to purchase from them again.
Thank you Purely Diamonds for this gorgeous piece of jewellery my husband was proud to gift me.

2026年5月7日
自発的なレビュー
Purely Diamonds ロゴ

Purely Diamonds からの回答

Hello Marian,

Thank you for taking the time to leave this wonderful review!

We are delighted to know how happy you are with your beautiful eternity ring, especially as it was for such an important occasion.

Happy 25th Anniversary!

Kind Regards,
The purely Diamonds team

5つ星のうち5の評価

Exceptional Service and Outstanding Quality

As a customer of Purely Diamonds, I have consistently received an exceptional, highly personalised service. The team is patient, professional, and incredibly knowledgeable about their products. At no point did I feel pressured by aggressive sales tactics. Instead, they took the time to understand exactly what I was looking for and offered honest, expert advice. That is something I look for when I am making a purchase of a product.

One of the things I appreciate most is their extensive selection of natural diamonds, providing plenty of choice without compromising on quality. Every piece I have purchased has exceeded my expectations, both in craftsmanship and value.

The luxury presentation and personalised delivery experience perfectly reflect the prestige of the brand and make every purchase I have made with the business feel truly special.

2026年8月7日
自発的なレビュー
Purely Diamonds ロゴ

Purely Diamonds からの回答

Hello JBG,

What a lovely review! thank you so much, we do appreciate it.

We are delighted to know that you have had several fabulous experiences with us, above all, we are thrilled to hear how happy you are with your purchases, thank you so much for your loyal custom.

Kind Regards,
The Purely Diamonds team

5つ星のうち5の評価

Fantastic service fantastic product…

Fantastic service fantastic product will 100% be using your company again 👍👍👍👍

2025年12月23日
自発的なレビュー
Purely Diamonds ロゴ

Purely Diamonds からの回答

Hello ians,

Thank you for your great feedback! we really appreciate it.

We look forward to hearing from you in the future.

Kind regards,
The purely Diamonds Team

5つ星のうち5の評価

Excellent Buy

The Jewellery was beautiful and was worth the money i spent. Hoping to buy more in future

2026年1月6日
自発的なレビュー
Purely Diamonds ロゴ

Purely Diamonds からの回答

Hello Preethi,

Thank you for your valuable feedback! we really appreciate it.

We look forward to hearing from you in the future.

Kind regards,
The purely Diamonds Team

5つ星のうち5の評価

Simply the Best!

When I initially found Purely Diamonds it was through extensive searching and reading reviews that sold me on the company. The quality and choice of clarity diamond selection was superb. The website is very informative regarding quality of materials and also after care of products.
I have found Customer service to be excellent when raising any query with them.
To date I have purchased Engagement, wedding, eternity rings and earrings. The quality of goods you receive for your money is far superior to any high street shop.
I would highly recommend using their services if you are in the market, the products are stunning, I’ve been buying since 2023.

2026年8月7日
自発的なレビュー
Purely Diamonds ロゴ

Purely Diamonds からの回答

Hello Adam,

Thank you for taking the time to leave such a positive review!, it is important to us and is highly appreciated.

It delights us to hear how great your experience has been with us on several occasions, thank you for your loyal custom and recommendation.

Kind regards,
The purely Diamonds Team

5つ星のうち5の評価

Great products

Great products, excellent quality and well made. Aware at all times of delivery schedule and informed of any potential deviation from that schedule.

2026年8月7日
自発的なレビュー
Purely Diamonds ロゴ

Purely Diamonds からの回答

Hello GSG,

Thank you so much for your feedback, we appreciate it!

Kind Regards,
The Purely Diamonds team

5つ星のうち5の評価

The video call I had was amazing as I…

The video call I had was amazing as I couldn’t get to the store. The staff were very knowledgeable and helpful and let me make the best choice.

2026年1月15日
自発的なレビュー
Purely Diamonds ロゴ

Purely Diamonds からの回答

Hello Sophie,

Thank you so much for leaving this important feedback on our virtual appointment, it was our pleasure to help!

Kind Regards,
The Purely Diamonds Team

5つ星のうち5の評価

I’ve purchased several rings and pairs…

I’ve purchased several rings and pairs of earrings from this company over the years, and every experience has been excellent. The quality of the diamonds and craftsmanship is outstanding, and the customer service has always been friendly, helpful, and professional. I wouldn’t hesitate to buy from them again and highly recommend them to anyone looking for beautiful, high-quality jewellery.

2026年8月7日
自発的なレビュー
Purely Diamonds ロゴ

Purely Diamonds からの回答

Hello Debbie,

Thank you for your loyal custom, we are delighted that you had a great experience with us and thank you for your recommendation.

Kind regards,
The Purely Diamonds Team

5つ星のうち5の評価

Amazing customer service

Amazing customer service, responded to my many emails and changes of mind! Supported with designs and what would and wouldn’t work and the finished piece was amazing. Would thoroughly recommend if looking for a special piece of jewellery.

2025年12月18日
自発的なレビュー
Purely Diamonds ロゴ

Purely Diamonds からの回答

Hello Tim,

Thank you for leaving this review, we are thrilled with your recommendation, it pleases us to know you had a great customer experience and your finished piece was amazing.

Kind Regards,
The purely Diamonds Team

5つ星のうち5の評価

Absolutely delighted with the whole experience

Always a bit nervous when buying expensive products from the Internet. No worries with P.D. My wife's new Diamond earrings arrived exactly as promised.
My wife is delighted with the earings, they do look beautiful, just like her. Excellent communication, documentation, insurance valuation and a nice presentation box. Would use them again. Well, my wife tells me I will😍 Happy 80th birthday darling.

2026年7月30日
自発的なレビュー
Purely Diamonds ロゴ

Purely Diamonds からの回答

Hello Gilbert,

Thank you so much for this wonderful review! we really appreciate it.

We are delighted to know how pleased you are with your purchase and the customer service provided.

We look forward to hearing from you in the future,
The Purely Diamonds Team

5つ星のうち1の評価

This purely diamonds are recevied money…

This purely diamonds are recevied money credit i by

2026年7月21日
自発的なレビュー
Purely Diamonds ロゴ

Purely Diamonds からの回答

We take all customer feedback seriously and have investigated this review thoroughly.

Unfortunately, we have been unable to identify any order, enquiry or interaction that relates to the experience described. We would genuinely like to understand what has happened so we can investigate further and resolve any issue.

If you have interacted with Purely Diamonds, please contact us directly at sales@purelydiamonds.co.uk with your order number or any details of your experience so we can assist you.

Best wishes,

The Purely Diamonds Team

5つ星のうち5の評価

Exceptional Quality and Service

We couldn’t be happier with our experience at Purely Diamonds. My engagement ring and both of our wedding bands are from Purely Diamonds - and we absolutely love them all!

A special thank you to Tracey, who was so warm, friendly and incredibly helpful throughout the whole process. She made choosing such meaningful pieces feel relaxed and enjoyable, always taking the time to answer our questions and make sure we found exactly what we were looking for.

2026年3月14日
自発的なレビュー
Purely Diamonds ロゴ

Purely Diamonds からの回答

Hello Sala,

Thank you so much for leaving such a lovely review! we really appreciate it.

Tracey was happy to help and is delighted to read your kind words, we are thrilled to know how please you both are with your beautiful rings.

Kind regards,
The purely Diamonds Team

5つ星のうち5の評価

Great experience

The team have been very helpful when designing and ordering both engagement and wedding rings. We were given the time to make the decisions without it being rushed. Throughout the experience there was great communication and we were made to feel at ease.

2026年1月17日
自発的なレビュー
Purely Diamonds ロゴ

Purely Diamonds からの回答

Hello Bryony,

Thank you taking the time to leave this valuable feed back, we really appreciate it and it pleases us to know you enjoyed your experience with us.

Kind Regards,
The Purely diamonds Team

5つ星のうち5の評価

Absolutely brilliant company to deal…

Absolutely brilliant company to deal with I really couldn’t recommend them enough. And as for the ring. Just amazing!! I don’t usually least reviews but on this occasion I had to. Fantastic!!!

2026年7月10日
自発的なレビュー
Purely Diamonds ロゴ

Purely Diamonds からの回答

Hello Chris,

It was so lovely of you to take the time to leave this fabulous review!

We are thrilled to know how happy you are with everything and above all with your beautiful ring, thank you also for recommending us.

Kind Regards,
The purely Diamonds Team

5つ星のうち5の評価

Purely Diamonds - the name says it all

I purchased my wife's engagement ring from Purely Diamonds 11 years ago and my wife was thrilled with it.

So after 10 years of marriage, where else was I going to shop for my wife's diamond eternity ring?

Purely Diamonds have a great range at competitive prices, an excellent website, but the real jewel in their crown (if you'll excuse the pun) is their personal customer service.

For both purchases I had queries that Stephanie and the team at Purely Diamonds were more than willing, and capable of supporting me with. Anastasia and Clare were excellent throughout the shopping process and they also went the extra mile arranging deliveries to meet my exacting requirements.

I really can't speak highly enough of this company and really do wish them ongoing success.

Well done and thank you Purely Diamonds

2026年3月19日
自発的なレビュー
Purely Diamonds ロゴ

Purely Diamonds からの回答

Hello,

Thank you so much for taking the time to leave this wonderful review, we really appreciate it!

Stephanie, Clare and Anastasia are delighted to know how happy you are with your Purely Diamond experience, it was a pleasure to assist you.

Kind Regards,
The Purely Diamonds Team

5つ星のうち5の評価

A personal touch

Stephanie at Purely Diamonds was extremely helpful and knowledgeable with all aspects of diamond rings. If you want a personal touch and patience whilst you choose the correct piece then look no further. The quality and craftsmanship is exceptional too.

2026年5月18日
自発的なレビュー
Purely Diamonds ロゴ

Purely Diamonds からの回答

Hello Chloe,

Thank you for leaving this valuable feedback, it is highly appreciated! Stephanie and the team are thrilled to read your kind words.

Kind regards,
The Purely Diamonds Team

5つ星のうち5の評価

Communication and Customer Experience 5*****

I recently purchased both an engagement ring and both our wedding rings from this company, and the experience was exceptional from start to finish. The team was knowledgeable, patient, and genuinely invested in helping me find the perfect rings.

The quality of the rings exceeded my expectations. The craftsmanship is outstanding, and every detail was beautifully finished. The rings look even more stunning in person than they did in the photos.

Communication throughout the process was excellent, with regular updates and prompt responses to any questions I had. Delivery was on time (engagement ring)and arrived securely packaged and presented beautifully. The visit to the showroom to pick, and then collect our rings was a lovely experience.

What impressed me most was the level of customer service. The staff went above and beyond to ensure everything was perfect, making what can be a stressful purchase feel easy and enjoyable, including sorting out a small issue with the engraving.

I would highly recommend this company to anyone looking for engagement or wedding rings. Their combination of quality, professionalism, and customer care is truly superb.

2026年5月8日
自発的なレビュー
Purely Diamonds ロゴ

Purely Diamonds からの回答

Hello Gavin,

Thank you so much for this wonderful review! we really appreciate it.

It thrills us to know how happy you are with service provided and we are delighted that you love your stunning rings.

Kind Regards,
The Purely Diamonds Team

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