Puritan's Pride レビュー 285

compro da quest'azienda dal 2011 purtroppo l'ultimo acquisto mi è stato bloccato dalla dogana sanitaria, adducendo il fatto che ho acquistato più di quello concesso (quello concesso è PER USO PERSONALE E UNA QUANTITA' NON SUPERIORE AL NECESSARIO PER UN MESE9 PER CUI è ALLA LUCE DI QUELLO CONCESSO NON CONVENIENTE PERCHE ' LE SPESE DI SPEDIZIONI SUPERANO DEL 300% IL VALORE DELLA MERCE !) , e non mi hanno consegnato la merce ed ho perso ben 197 dollari comprese le spese di spedizioni, ovvio che era più di quello ammesso cosa di cui non ero a conoscenza, ma sta il fatto che per spalmare le spese di spedizioni acquistavo qualche cosa in più approfittando del loro sistema compri uno ti regalano due e compri due ti regalano tre e via così, mi trovavo bene ma siccome viviamo in uno stato di polizia tipo dittatura le cose belle devono finire !!!

Several years ago we discontinued buying Puritans Pride because of their lip service rather than customer service. That incident had to do with product never received...and not the first time. Fast forward, to January 28th 2018 when I placed an order. My order was delivered by UPS somewhere, but not in my city. Dealing with them is like, "We'll replace your order in 5 business days" Unacceptable as I have already gone 2 days without 2 of the supplements. Cancel my order and refund my money. "That will be done in 4 business days." But you took my money in a matter of seconds. Not the first time. They have chronic customer service issues, but they "are very sorry for any inconvenience you may have had." But they don't admit errors or try to make things acceptably right.

They never acknowledge their mistakes...the arrogance they display is on par with their stupidity....AMAZING.
Continual website issues.

Dishonest. Make you pay for shipping. Shipping takes forever. They promise less than a week. Haven't received my order in a week and now they tell me they don't have one of the products...after they shipped? Rip-off company. Won't be ordering from them again.

Ordered one bottle on Dec 15,2017. Said ship 3 to 8 business days. Today is Jan. 4, no delivery. Called company. Said oh, 3 to 9 days, huh. Asked for another supervisor and he said oh, 3-4 weeks to Hawaii. Requested credit. Sure, but no aloha. I need to make trip to po to return, if I ever receive it. Have told my friends to not order from this company. Very poor customer service.

I ordered fenugreek. And i can feel the difference so it contains the vitamin itself

I was waiting for a Q10 coin Q3 I was waiting for three months, but I was not sure the product was canceled, but I was always assured that it will be in stock for two or three weeks. I asked for a refund, PayPal sent a new address, because I did not use the old one anymore, they sent me money, of course, to my old PayPal. So I have neither product nor money.

Ottima azienda, compro da loro da 12 anni e anche quando c'è stato qualche problema hanno subito provveduto a rimediare. I tempi di spedizione sono un po lunghi (dai 10 ai 20 gg) ma è comprensibile.
Purtroppo è da Agosto 2017 che la dogana e il servizio sanitario di Milano mi ha respinto la merce.
Ho provato a fare un secondo ordine, stesso risultato, almeno ad oggi ho ricevuto i moduli da compilare e rispedire ma suppongo che non potrò avere la mia merce.
Confido solo nel fatto che Puritans mi risarcisca il mancato recapito come
ha fatto x l'ordine di Agosto.
Ovviamente non comprerò + dall'america.
PS: Le vitamine e gli aminoacidi fatti analizzare in laboratorio contenevano esattamente il dichiarato!! Numero 1!

They "upgraded" their website and corrupt many peoples database including mine. Yes, this can happen and it was no big deal when they shipped my package to an undeliverable address. I waited about 10 days and heard from them, they were to reship.

I corrected my shipping information in my account information. It was confirmed in an email from their "support" department. Like I said no big deal.

I waited an additional 8 days and got a bad report on the tracking number with UPS. The tracking of the package was again under "exception" and not to be delivered. I immediately contacted UPS and asked them to hold the package of which I picked up the next day. I

I reported the issue to their customer support with a promise of an answer with in 48 hours. There has been no answer in over 9 days!

I understand catastrophes can happen to any business but to deny a faithful customer any reply at all is nonsense. Why have customer service if they are only getting paid to read messages?

Very, very disappointed!

I waited an additional 8 days for my replacement - TOTAL of almost 1 month waiting for what I could have bought at Walmart. Do I need the hassle?

I am a long-time customer of Puritan's Pride, but in the last year, they have gone down the tubes!!! My most frequently ordered items are always "out of stock", yet oddly enough I can find them for much higher prices on Amazon.com. I guess they feel they can make more money selling them through Amazon, then on their own website with their promotions.***I attempted to post this same review on Amazon.com, but this was their response: Thanks for submitting a customer review on Amazon. Your review could not be posted to the website in its current form. While we appreciate your time and comments, reviews must adhere to the guidelines.*** I suppose they don't want everyone to know about this!

Compero da un paio di anni, ottima qualità e prezzo super good, anche con cambio e spedizione. Se ci si mette in più persone grande affarone

I've been getting my vitamins from this company for years! Wouldn't change. Prices are always good, deliveries come faster than expected, quality is fine, and they have great sales. I've even bought pet vitamins from them. And, I've started buying my essential oils there also. Have always been pleased with the service.

yo hace mas de 5 años que gasto esta marca y estoy encantada

Products delivered quickly and at a good price. Smell of herbs seems fresh. Cannot prove they are what they claim but everyone I talk to feels they work for them.

Three of the nine products I ordered were out of stock. They didn't contact me, or I would have said wait until they are in stock- no hurry.
They issued a "refund" instead. However, they pulled numbers out of the sky to refund! WAAAYYYY lower than I paid. I'm an accountant and took in to account the shipping/ discount and have no idea how they came up with such a low number. When I asked about the math on how they got the refund amount they did- all of a sudden I don't hear anything back.
Broken calculator syndrome or randomly not shipping certain items and refunding half of their cost hoping you don't notice to pad their bottom line? HORRIBLE!

Placed order and paid for supposedly available product. It has been 10 weeks and the product finally became available. Called Puritan and representative told me it was to be shipped by 2nd day air. Puritan sent me a USP tracking number and the product was delivered to somebody else. Called and found out they emailed me the wrong tracking number and that they did not send it by 2nd day air but by UPS ground. It has been a week since I was told that they would ship it 2nd day and I still have not received what I order and paid for close to 3 months ago.

Amazing Vitamins at a Discount Price. Thanks !

Bad service..... Was told my package was gonna be delivers on 5-12-17...call and was told it was not coming till the 18th... Unacceptable... I could've ordered this package from some place else... This is bad service.... Please don't order from this place and expect to receive your order on time.... NOT HAPPENING.... BAD SERVICE.... UNACCEPTABLE....

For the second time I have been waiting for a delivery for many weeks. I ordered similar items from another supplier and they were delivered within a week. My delivery address is a secure address so the goods cannot be tampered with or be misdirected. Disgraceful!!!!!!!!!!!!!!

I ALWAYS ORDER PURITANS VITAMINES FROM USA. SINCE I LIVE IN ISRAEL, THE FREIGHT IS VERY VERY EXPENSIVE AND I WONDER IF IT IS NOT CHEAPER TO ORDER FROM EUROPE ??
I SAW A LOT OF CIES. SELLING VITAMINES, AND SOME OF THEM STATE THAT THE FREIGHT IS FREE.
THANK YOU. MP