Technical expertise was immediately evident and it was obvious that customer satisfaction was a priority at Quatro-Tech Bury St Edmunds! Nothing was too much trouble. Great advise, highly efficient s... もっと見る
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Was recommended to go to Quattro Tech a few years ago when the local main dealer was blatantly ripping me off and causing huge amounts of unneccesary work. What a breath of fresh air to come here. Fan... もっと見る
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Fantastic team! Always massively helpful and friendly despite being mega busy, everything is transparent and explained really well so you can make informed decisions about your vehicle repairs and ser... もっと見る
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I have loved every GTi I have owned and previously used a VW main dealership to service my vehicles. Moving to St Ives, I looked for an alternative local business to service and MOT my vehicle. The se... もっと見る
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企業情報
当該企業による記述
Quattro-Tech is your main dealer alternative for parts and servicing for AUDI, CUPRA, SEAT, ŠKODA, VOLKSWAGEN and VW commercial vehicles based in St Ives, Peterborough & Cambridge. We use genuine VWG (Volkswagen Group) and Original Equipment (O.E.) parts to service, repair and maintain your vehicle whilst upholding your manufacture’s warranty. (www.quattro-tech.co.uk) We also offer a range of performance enhancing upgrades for a large number of the VWG vehicles through QTP (www.qtperformance.co.uk). This is our all in one supply and fit solution for VWG performance parts. Simply order, arrive and drive! At the start of 2025 we launched QTEV (www.qtev.co.uk) to offer our new and existing customers a repair and maintenance solution for their Hybrid and EVs. Our aim is to provide an exceptional customer experience, building lasting relationships through integrity and honesty from our highly trained staff who have a passion for customer service. With a dedicated team possessing over 150 years’ combined experience dealing with VWG (Volkswagen Group), you can be confident your vehicle is being look after by true specialists. We service the areas in and around Cambridge, Huntingdon, Peterborough, St Neots, Bedford, Newmarket, Bury St Edmunds, St Ives, March, Bishop’s Stortford and more. From MOTs, Brakes, Cambelts, Servicing, Air Conditioning, Clutches, x4 Wheel Alignment, Diagnostics and much more. Get in touch with our team today.
連絡先
10C Harding Way, PE27 3WR, Saint Ives, 英国
- 01480464869
- info.stives@quattro-tech.co.uk
- www.quattro-tech.co.uk
4.8
優良
201件のレビュー
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff was very helpful and done the job…
Staff was very helpful and done the job very quickly! Satisfied and definitely coming back again!
2026年5月12日
自発的なレビュー
Quattro-Tech Ltd からの回答
Hiya! Thank you for the great review!
We’re really pleased to hear you were happy with the service and that the team could get everything sorted quickly for you. We appreciate the support and look forward to seeing you again in the future!
Technical expertise was immediately…
Technical expertise was immediately evident and it was obvious that customer satisfaction was a priority at Quatro-Tech Bury St Edmunds!
Nothing was too much trouble. Great advise, highly efficient service, and the coffee is not bad either. I have visited them on three occasions and have left completely satisfied. Highly reccomend them!
2026年5月8日
自発的なレビュー
Quattro-Tech Ltd からの回答
Hi Ralph! Thank you for such a fantastic review!
We’re really pleased to hear you’ve had such positive experiences with the team at Bury St Edmunds. Customer satisfaction is something we pride ourselves on, so it’s great to know that came across on each visit.
We also appreciate the coffee mention too! ☕ Thanks again for your continued support and recommendation!
Negative experience - Unprofessional.
Negative experience. I found this company unprofessional. Sold vehicle through Carwow and Quattro Tech failed to correspond with me in a satisfactory manor. Never arranged collection within specified time frame despite 3 daily phone calls from myself trying clarify a collection date. Despite using the specified framework/process for collection by Carwow they were unable to adhere to this process leaving me uncertain unable to make any plans. Dan failed in returning my call when he said he would. Finally told collection date after chasing further this being a week away with an apology of 'being too busy'. Well I'm happy for you that you're busy but if your too busy to collect what you're purchasing then don't go bidding wasting people's time. We have withdrawn from this sale.
2026年5月1日
自発的なレビュー
Quattro-Tech Ltd からの回答
Hi Pedro,
Your review is a surprise to receive as we do not feel it accurately reflects the circumstances or the level of service provided.
Our interaction was limited to a small number of phone calls following confirmation that we were the highest bidder for your Audi via Carwow. We were only notified of this late on Tuesday and became aware of it on Wednesday when we returned to the office, just two days prior to your review being submitted.
From that point, we made reasonable efforts to arrange collection within your preferred timeframe. However, due to an already full schedule of pre-booked collections, combined with the Bank Holiday period, it was not possible to expedite this further. It is standard practice on platforms such as Carwow for collections to take approximately 5–7 days, and this has consistently been accepted without issue.
We acknowledge that some callbacks were missed and apologise for this, as it is not in line with our usual standards. That said, we do not believe this justifies the characterisation of our business as unprofessional, particularly given the very limited timeframe and the external scheduling constraints involved.
We note that you have chosen to withdraw from the sale and proceed elsewhere. We respect your decision and trust that your next experience will better align with your expectations.
Thanks, Chris
Quattro-Tech Cars
Great place where you get honest…
Great place where you get honest opinion as to what work if any is needed on your car. I’m very happy with their service
2026年4月28日
自発的なレビュー
Quattro-Tech Ltd からの回答
Hi Sean! Thank you for your kind words!
We’re really pleased to hear you value the honest advice — it’s something we pride ourselves on.
Great to know you’re happy with the service, and we look forward to helping you again in the future 👍
Highly recommend these guys
Highly recommend these guys, ive had an issue with my vw Touareg for quite some time they got me in to been seen in a timely manner and diagnosed the issue and gave me a whole info pack and break down diagram to see which part was the issue they know there stuff in my opinion and ive personally working in the motor industry for years and they have booked me in to fix the issue promptly, super friendly and helpful will definitely recommend to anyone with vw issues
2026年4月27日
自発的なレビュー
Quattro-Tech Ltd からの回答
Thank you for such a detailed review — it really means a lot, especially coming from someone in the motor industry 👏
We’re glad we could get to the bottom of the issue on your Touareg and provide a clear breakdown to help you understand exactly what was going on. Transparency is key for us, so it’s great to hear that stood out.
We appreciate your recommendation!
Great team at Quattro
Great team at Quattro! From diagnostic to repair. All work carried out swiftly and efficiently. A pleasure to deal with.
2026年4月22日
自発的なレビュー
Quattro-Tech Ltd からの回答
Hi Jason! Thank you for the 5*, its great to hear you had a positive experience with us and hope to see you again in the future!
Absolutely fantastic garage
Absolutely fantastic garage. Called me to say that they didn’t need to do all of the work to the car as it didn’t need doing. I think most places would have done it anyway. Thought the service was amazing. Definitely recommend this garage. I wouldn’t take my car anywhere else now.
2026年4月18日
自発的なレビュー
Quattro-Tech Ltd からの回答
Thank you for the fantastic review!
We really appreciate your comments — being honest and only carrying out the work that’s genuinely needed is something we take seriously, so it’s great to hear that stood out.
Thanks for your recommendation and trust in us, it means a lot. We look forward to looking after your car in the future 👍
These guys are amazing
These guys are amazing. From the point of booking in to the time of collection. They do there very best to work around you and the communications are second to none.
Audi dealerships , take note , these guys could teach you a great deal !
2026年4月14日
自発的なレビュー
Quattro-Tech Ltd からの回答
Hi David! Thank you for such an amazing review!
We’re really pleased to hear you had a great experience from booking right through to collection — that’s exactly what we aim for.
Your comments about our communication and flexibility mean a lot to the team, and we really appreciate the comparison too! Thanks again for your support
Quattrotech 5 Stars all day long
Quattrotech is professional, courteous, knowledgeable & commutative company, I wouldn’t go anywhere else thoroughly deserving the 5 stars .
2026年4月14日
自発的なレビュー
Quattro-Tech Ltd からの回答
Thank you for the fantastic review!
We really appreciate your kind words — it’s great to hear you’ve had such a positive experience with the team. Knowing you wouldn’t go anywhere else means a lot to us.
Thanks again for your support, and we look forward to seeing you next time 👍
Did a Cambelt change at 134,000 on a…
Did a Cambelt change at 134,000 on a Passat 2.0 Ltr. Looks to be a very good job. Quattro Tech have a good reputation in St Ives and I would estimate will be very good in Bury St Edmunds.
2026年4月15日
自発的なレビュー
Quattro-Tech Ltd からの回答
Hi Carl! Thank you for your review!
We’re pleased to hear you’re happy with the cambelt work on your Passat — it’s a really important job to get right, especially at that mileage.
We really appreciate your comments about our reputation as well, it means a lot to the whole team. Hopefully we’ll see you again in the future if you need anything
I have loved every GTi I have owned and…
I have loved every GTi I have owned and previously used a VW main dealership to service my vehicles. Moving to St Ives, I looked for an alternative local business to service and MOT my vehicle. The service I received from first contact was superb; availability and booking was super easy and when I met the team I felt absolutely confident that they would look after my ‘Little Jewel’. And the cost and quality of care was unrivalled. Guys, thank you, you have a devotee..
2026年3月25日
自発的なレビュー
Quattro-Tech Ltd からの回答
Hi Karen! Thank you for such a fantastic review!
We’re really pleased you chose us after moving to St Ives, and even more so that you felt confident leaving your GTI with us — we know how much these cars mean to their owners!
It’s great to hear the whole process, from booking through to the work itself, met your expectations. We’ll make sure your “Little Jewel” continues to get the care it deserves every time it’s in with us.
We really appreciate your support and look forward to seeing you again soon!
Highly recommend
Thanks to the whole Van Werks crew. They were brilliant to work with and really knew their stuff. The tips they shared on our electricity setup were super helpful and much appreciated.
Also, a massive thanks for squeezing in the air vent for our van. We’re really happy with the results!
2026年4月11日
自発的なレビュー
Quattro-Tech Ltd からの回答
Hiya! Thank you for the great review!
We’re really pleased to hear you had a positive experience with the team and that the advice on the electrical setup was helpful — it’s something we always try to get right for each build.
Glad we could get the air vent fitted in for you as well, and even better to hear you’re happy with how it all turned out.
We appreciate the recommendation and hope you enjoy the van!
Quattro-Tech Ltd からの回答
Hi Glenn! Thank you for the 5* goes a long way, we are glad you had a positive experience with us!
Knowledgeable and professional team…
Knowledgeable and professional team have looked after my Audi for years. Highly recommended
2026年3月27日
自発的なレビュー
Quattro-Tech Ltd からの回答
Hi Kevin! Thank you for your continued support over the years — it really does mean a lot to us!
We’re so pleased to hear the team have consistently looked after your Audi and that our knowledge and professionalism stand out.
We really appreciate the recommendation and look forward to seeing you again next time
We were recommended to try Quattro-Tech…
We were recommended to try Quattro-Tech Ltd and I’m so glad that we were. The team are fantastic and very professional. The work carried out is alway of a high standard and at a much affordable price. I’ve already recommended Quattro-Tech to my neighbours.
Mrs Findlater
2026年4月1日
自発的なレビュー
Quattro-Tech Ltd からの回答
Hiya! Thank you for the kind words and for giving us a try — we’re really glad you did!
It’s great to hear the team have made a strong impression and that you’re happy with the standard of work and value we provide.
We really appreciate you recommending us to your neighbours as well — that means a lot to us.
Thanks again for your support, and we look forward to seeing you next time!
Absolutely
Absolutely — here’s a polished 5-star review you can use:
⭐️⭐️⭐️⭐️⭐️
I couldn’t be happier with the work Steve and his team did installing my van battery system. From start to finish, the whole process was smooth, professional, and stress-free. Steve took the time to explain everything clearly, making sure I understood how the system works and tailoring it perfectly to my needs.
The quality of the installation is top-notch — neat, efficient, and clearly done with real attention to detail. You can tell they take pride in their work. The team were friendly, punctual, and left everything tidy afterwards, which I really appreciated.
I wouldn’t hesitate to recommend Steve and his team to anyone looking for a reliable, high-quality install.
Thanks again — fantastic job!
2026年4月8日
自発的なレビュー
Quattro-Tech Ltd からの回答
Hiya! Thank you so much for the fantastic review!
We’re delighted to hear how happy you are with the whole process from start to finish. Steve will really appreciate your kind words — he always takes the time to make sure everything is clearly explained and tailored to each customer’s needs.
It’s great to know the quality of the installation and attention to detail stood out to you, as that’s something the whole team takes a lot of pride in.
We really appreciate the recommendation, and if you need anything in the future, we’ll be more than happy to help 👍
Thanks Ross & Staff
Booked in and arrived at 8.30am. Ross was there waiting, took my keys with a smile. Said he would call back, which he did 2 hours later. Passed, which I hope it would, as I have only covered 2.3k in the last 12 months. But one is so aware of "unscrupulous" MOT stations that find fault just to charge for extra work. Quattro-Tech Ltd at St Ives is NOT one of those!
2026年4月2日
自発的なレビュー
Quattro-Tech Ltd からの回答
Hi John! Thank you for the great review!
We’re really pleased to hear everything went smoothly on the day and that Ross looked after you from the moment you arrived.
We completely understand your point about MOT concerns, so it’s great to know our honest and straightforward approach gave you confidence. That’s exactly how we believe it should be.
Thanks again for your support, and we look forward to seeing you next time!
Fitted my golf in for its first MOT
Fitted my golf in for its first MOT. Great service, good communication and confirmation. Definitely recommend.
2026年3月30日
自発的なレビュー
Quattro-Tech Ltd からの回答
Hi Clare! Thank you for the great review!
We’re really pleased to hear you were happy with the service and communication throughout your Golf’s first MOT.
We really appreciate the recommendation and look forward to seeing you again
A great experience as usual with…
A great experience as usual with Quattro-tech. Got the job done as quickly as possible as they know I live a fair distance away and will be basically ‘kicking my heals’ until they call to say the car is ready.
All in all a brilliant service from start to finish.
2026年3月25日
自発的なレビュー
Quattro-Tech Ltd からの回答
Hi Andy! Thank you for your continued support — it really means a lot!
We’re really pleased to hear you had another great experience with us. We always try to be mindful when customers travel a distance, so it’s great to know that came across and we could get you back on the road quickly.
Thanks again, and we look forward to seeing you next time 👍
Thank you Ross!
Fantastic team! Always massively helpful and friendly despite being mega busy, everything is transparent and explained really well so you can make informed decisions about your vehicle repairs and servicing when needed! They really take the stress out of repairs or servicing. Ross and the team are genuinely awesome!
2026年3月10日
自発的なレビュー
Quattro-Tech Ltd からの回答
Hiya! Thank you for the fantastic review!
We’re really pleased to hear you’ve had such a positive experience with the team. Ross will be especially glad to hear your kind words!
Keeping everything clear, honest and stress-free is exactly what we aim for, so it’s great to know that came across. Thanks again for your support!
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