Quictent US レビュー 

We ordered replacement plastic covers for our greenhouse tent. We received immediate response from Joy. The only problem was that the directions for actually ordering and paying for them were very vague. When we got that taken care of, everything went quickly and smoothly. Joy followed up with the order, making sure they were delivered and in the best condition. Thank you for your response, and for following up.

Bought an 9X10 greenhouse mid season last year and it was great. Was excited to get going with it this year and was disappointed to see the welds on the frame were breaking and one was completely gone.
contact customer service and they responded quickly, parts ordered for replacement and shipped out at no cost under warranty. The tracking number was supplied and follow up to make sure I received the parts. Awesome customer service!!! Ready to go this season.

The 10x20 Quictent purchased exceeded my expectations! Durable and heavy duty frame. Tent is about 7 months old and it has withheld the strong winds and harsh winter we've had in Chicago, IL. I noticed a small tear on one of the corners of the cover. I reached out to customer service, sent an email with pictures attached and they responded right away. In less than a week they addressed and resolved my issue/concern. I am so satisfied with their customer service and the warranty provided. Will definitely buy Quictent and will recommend their products. Thank you so much!!!

The customer service I received for my warranty replacement parts was the best I've experienced from any company. By far the easiest personnel to work with!

This company has outstanding service. The tent came and was easy to put up. It was a very good buy and fairly inexpensive compared to others tents.
Thank you for such great products.

This company has outstanding customer service. Last summer. my husband and I bought the Quictent 10x10 Ez pop up Canopy Tent with Netting Instant Screen House Mesh Screen Walls. The Canopy Tent arrived with a broken part. Quictent sent us a replacement part immediately at no charge.
The canopy tent was absolutely wonderful!  We could sit outside and visit with friends, protected from the sun, bugs, and Covid-19. 
One evening, we put away the cover but left the frame up.  Overnight, an unexpected storm with extremely high winds twisted and broke the frame. We want to use the tent again this summer, so we wrote to customer service. We received a rapid response to our email, with a reasonable offer for a replacement frame. I highly recommend this company.

Noticed a few small holes in the cover after I set it up and contacted quictent us, Heather got back to me ASAP and had a new cover sent out as soon as possible. Very good customer service, i would buy from them again.

We have a 21x29 party tent. It is beautiful for parties and holiday celebrations. My husband has 14 siblings so our family events are large. We get so many compliments about the tent. Rain and wind don’t stop us from outside parties. We even have a regular crew to help us set up and down. We use it about 8 times a year. And so we have had to replace parts. Customer Service is responsive and the warranty is real. I love Quictents. We have ordered 2 smaller ones and the are just as durable. Don’t hesitate buy a Quictent. Definitely worth the price.

I Have had a few issues with the bungee cords and 1 pipe fitting off. Heather at Quictent answered my email right away and parts were delivered on time. Super Customer service. I am buying another one for the boat.

I lost a couple of joints, but I got them replaced for free in just a few days after emailing with Joy. My 10x20 tent is a great deal for the price, and the customer service was terrrific.

Great customer service! We ordered a trampoline in December. We just opened it last weekend and noticed a problem with the mat. I emailed customer service, the got back to me right away and took care of the problem! Joy was a pleasure to work with!

My tent was destroyed by weather right after building it. I would recommend larger stakes to hold it in place. But working with Joy, they replaced all broken and torn parts. Joy was a joy to work with, and Quictent is a highly reputable company who stands behind their products.

I recently purchased a snow rake but when it came there were missing parts. I contacted customer service. I talked with Joy and she was great. She helped in resolving the issue. I’m very happy with how Joy handle this and would recommend. Great customer service!!!

Great customer service and very helpful
Good product and even better price

It has been a great experience working with this company. We ordered a greenhouse shortly after
Christmas put it up a couple weeks later. It looks great. Unfortunately, we had a bad weekend of snow in the Pacific Northwest that came down, smothered it, and bent it up real bad. We contacted the company not really expecting much in terms of warranty, but they simply asked us for the part numbers that we need to fix it and they shipped out, free of charge. They even sent us another plastic covering which I was surprised about. We will most likely be purchasing another one at some point in the future and will probably be going through this company. Thank you Joy for all your help and great customer service.

I bought this greenhouse as a gift for my Dad. It went up in just a couple of hours with two people and we were very impressed by the sturdiness of the overall structure and how warm and toasty it kept his plants inside. The cover is solid and thick. Our only trouble was getting it zipped on one side fully (the other side was no problem). We ended up ripping the zipper in the process. I contacted Heather at customer service and she responded almost immediately. I explained the trouble and she sent me a replacement as promised in their warranty guarantee. It arrived quickly. This greenhouse and the customer service along with it are an excellent value and I highly recommend it! Thanks again Heather!

I purchased the car port last fall and was very happy with the packaging, instructions and even the detail of the gloves provided. I had an issue with some posts bending. I emailed costumer service and detailed what happened. Within a day, Heather responded and within two weeks the repayment posts were at my house no questions asked. Heather followed up to make sure I received what I needed and to let me know they were there for me. I would recommend Quictent 100% and cud’s to Heather and their customer service.
Gary M.

We had some damage to our large outdoor tent so contacted the company about getting some replacement parts. I run a private preschool and the outdoor sheltered space this provided during Covid times was invaluable to us, so time was of the essence to get the tent back up and operational. The company was so helpful to me, supporting me to identify the parts we needed, getting the parts shipped out (free) in a very fast time. Touching base every step of the way, through the safe delivery of what we needed. I can't say enough about how grateful we are, and what an excellent customer service job they did for us. Thank you!

I had purchased the 20x10x6.6 heavy duty portable green house for a Christmas gift. My son and I installed it and loved the easy of installation. We had a storm in Northern CA that brought some snow fall this is unusual for our are we never get more than a passing dusting well by the time we noticed it was snowing it had collapsed the green house and boke the frame beyond repair. I contacted Quictent via their website and received a response in a few hours. I sent pictures of the damage and they quickly sent new parts to repair the frame of the green house at no cost. This damage of course was not under warranty. They kept in constant contact with updates and were very pleasant!! They Have a life long customer here what a refreshing surprise to find this level of customer service still out there! Great Work Quictent KEEP IT UP And thank you!!!

I got a truck tent as a gift, but when I went to set it up one of the poles was broken. I contacted customer service and they were amazing. They sent me a new part for free and kept in contact to make sure everything was in order.