Prompt delivery and good communication. My paddle had a problem but it was under warranty and they replaced it straight away. Happy with their service.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It has been a long time since I last had such great service experience as with Racquet Depot UK. They are quick, very helpfull and I can certainly recommend them 110%
Racquet Depot’s customer service is simply amazing. They dispatched items super quickly, then went out of their way to help when Royal Mail lost a return. Not only did they work out where the package... もっと見る
Thrilled with our new Spinfire Tennis Ball machine!! It arrived the very next day after we ordered, and it’s saving us a fortune on tennis coaching! Racquet Depot were extremely helpful on the phone... もっと見る
企業情報
連絡先
Unit 3 Station Approach, North Street, PO10 7PW, Emsworth, 英国
- 01483 317 122
- customer.services@racquetdepot.co.uk
- www.racquetdepot.co.uk
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Prompt delivery and good communication
Prompt delivery and good communication. My paddle had a problem but it was under warranty and they replaced it straight away. Happy with their service.
great service from start to finish…
great service from start to finish dealing with our broken ball machine - can't recomend this company enough
It has been a long time since I last…
It has been a long time since I last had such great service experience as with Racquet Depot UK.
They are quick, very helpfull and I can certainly recommend them 110%
Excellent and super-responsive after…
Excellent and super-responsive after care service from Racquet Depot.
Super speedy dispatching and reliable delivery
Super speedy dispatching and reliable shipping with good quality of racket Thank you. Highly recommended.
I ordered a squash racket on Friday after close of business for my son, for his birthday on Sunday. And the racket magically arrived just in time on Sunday.
A first class company
Everything about Raquetdepot is first class, I had to deal with them over a pickleball paddle that chipped first time it was used. All I supplied was a photo and within 2 days I had a new paddle on my doorstep. Both people I dealt with via E mail were so prompt and polite. I have bought all my pickleball equipment through Raquetdepot and have had excellent service every time
Top customer service and competitive pricing
I bought a tennis ball machine Spinfire Pro 2 from Racquet Depot about 18 months ago for my wife who was thrilled with it. Delivery was prompt and the price very competitive. Then a few months ago, she misplaced the remote controller but Racquet Depot were able to provide a replacement (£139.96 but far cheaper than elsewhere!) A few days later, my wife found the missing remote!
I called Racquet Depot and spoke to the lovely Vicky who couldn’t have been more understanding and didn’t hesitate to agree a return and full refund as per their 60 day returns promise. Top marks Racquet Depot, we love your shop and customer service and will certainly be back soon. I honestly can’t recommend this company more highly, you will not be disappointed.
Thanks again Vicky and Racquet Depot!
Steve A.
Extra Postage Charge Refunded promptly
I ordered a replacement part for my Tennis Stringing Machine
I was charged extra Postage by the Post Office but Racquet Depot UK refunded the charge very promptly with no hassle.
Great efficient service and competitive prices.
Great efficient service and competitive prices on Tretorn Micro X Tennis Balls. Tretorn Micro X Balls are ideal for Irish weather and is very popular in our Tennis Club in the North West of Ireland.
What great service...
What great service.... really responsive customer service teams. Excellent communication. Will certainly both use and recommend the Racquet Depot again. Thank you
Fast shipping
I bought a Spinfire ball machine from them and it was delivered within 48 hours. Incredibly fast shipping.
I would definitely recommend them for your tennis supplies.
Quick Action/Excellent Customer Service
I placed an order from abroad through their website, and there were one or two minor issues with the shipping caused on my end. They took quick action and resolved the situation as fast as possible. At the same time, their customer service works flawlessly.
I just got off the phone with one of…
I just got off the phone with one of the loveliest members of the staff. I was looking to get some info regarding a stringing machine, Vicky on the other side of the line, was super helpful and patient explaining all the process and warranty of the item.
Not only that, but I am definitely getting the machine over the next week. Great when you have knowledgeable staff that helps out all my specific questions regarding restringing tools too.
Thanks a lot and definitely buying more stuff from you guys, cannot recommend this enough great team.
Fast and relatively cheap (well cheaper…
Fast and relatively cheap (well, cheaper than most other online shops)
Tennis Tower Spares- delivered
Sourced a replacement motor for our tennis training machine. Perfect service from in house expert giving me exact website location and spec of unit I needed to order. Delivered within 24hrs. Perfect for the job and at reasonable prices.
Tennis ball machine back into service a few hours after spare unit arrived. Happy club.
First class service, great communication
This is the first time I have used Racquet Depot and they are now my first port of call going forward.
I called to enquire about a service on a Lobster Elite 5 Tennis Ball Machine the Tuesday before Easter (around 11am) and immediately received an email confirming the conversation with details on how to send the machine via UPS, their preferred carrier.
I booked the collection, and it was collected by 10am the next day, and delivered safely to Racquet Depot Thursday PM.
I received an email on Wednesday Morning after Easter (less than 2 working days) and agreed the replacement of a few parts along with the service.
Machine dispatched Wednesday PM and it will be with me Thursday.
All the people I dealt with over the phone and by email were absolutely amazing.
Appreciation in Hindsight
I've placed many an order over the years and been completely satisfied with the speed and service, especially when it comes to grommet strips for racquets, which can be a fussy nightmare trying to make sure you get the right ones. They have been there to alleviate my confusion.
Only now do I appreciate how good they are, having tried to save a few €€€ on squash strings by purchasing from a less reputable clearing house (TradeInn, may thy name be cursed) who have been stringing me along (spontaneous pun) for months now in the wake of a failed delivery. YGWYPF I think is the appropriate internet shorthand.
Brilliant customer service from start…
Brilliant customer service from start to finish. Always quick responses and updates on the status of your order. Very reasonable and fast delivery from UK to Ireland, which was hassle free with no customs etc to deal with when parcel arrived. I will use this business again in the future.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。








