From ordering luggage and receiving was very quick and added bonus had an extra discount. First time ordering from this company and was happy with everything
企業が回答しました
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レビュアーのコメントを見てみましょう
I purchased a radley black med zip wallet 10632 on 17/6/2024 at Myer Melbourne and love it but the wear on the wallet is very disappointing and I think the leather is poor quality and I paid $150.00 e... もっと見る
企業が回答しました
Loved looking around the store. Lovely items on display. I found a lovely bag which was on special offer. I took it to the pay counter and I had a wonderful service from the assistant. I was surprised... もっと見る
企業が回答しました
Beautiful Leather handbags in beautiful colours and reduced in Black Friday Sale I have about 10 Radley handbags now And they are the only ones I buy As they look good year after year Quality
企業が回答しました
企業情報
当該企業による記述
As a London born brand, our Radley O2 store sits pride of place in the heart of Greenwich and should be your first stop when looking for beautiful designer leather bags in London. Here at Radley, we're dedicated to making timeless and stylish bags that women will fall in love with. We mix creative design, quality craftsmanship and the finest materials to create handbags, purses and accessories that will complement any outfit. Discover our full collection of signature bags, complete with our iconic Scottish Terrier stamp, from our Radley O2 store. Just minutes away from the underground stop and surrounded by other luxury shops, our O2 store is the place to be to buy your designer handbags in London.
Our promise
当該企業による記述
- We are commited to our customers and our teams
- We’re passionate about great customer service, and creating a warm, welcoming atmosphere for colleagues and customers alike. As part of our Retail Excellence program, we ensure our store teams have in place the tools they need to do the best job possible. As well as a culture of learning, development, collaboration and recognition. Creating a great place to shop, and to work.
Price Match Promise
Price matching is available for John Lewis and House and Fraser.
We aim to provide the best value and service to our customers. So, if you find a product at a better price than on Radley.co.uk we have a price match offer in place to help you get the best offer from us. (subject to stock availability)
For more details, please visit https://www.radley.co.uk/help/price-match-promise
For more details, please visit https://www.radley.co.uk/help/price-match-promise
連絡先
Radley Unit 10.1.2, The O2, Peninsula Square, London, SE10 0DX, London, 英国
- 0208 8585420
Shop our New Collection.
3.8
ほぼ満足
20件のレビュー
顧客にレビューを依頼しています
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この企業のTrustpilot 利用方法
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Happy holidays
From ordering luggage and receiving was very quick and added bonus had an extra discount. First time ordering from this company and was happy with everything
2025年9月25日
Radley London - O2 からの回答
Your feedback is super important to us, thank you for leaving us a review.
We are so pleased you had a positive experience with us, and we hope to see you again soon! 😊
Radley London - O2 からの回答
Love to hear this, enjoy your new bag 🩷
Long waits - be warned!
Waited over 15 minutes to be served due to a slow cashier - better off visiting another store or going online!
2025年5月30日
自発的なレビュー
Radley London - O2 からの回答
Hi,
Thank you for taking the time to leave us a review, it is much appreciated.
Please stay assure that we will pass your comments the "O2" Radley store.
Please accept our apologies for any inconvenience caused and should you need any further assistance, please do let us know.
I bought a double chain heart bracelet…
I bought a double chain heart bracelet 3 weeks ago and it has broken already. Bought it at the O2 arena along with a pair off sunglasses that have already come loose. Don’t have my receipt live miles away and as yet no joy in contacting someone who can help with the bracelet
2025年4月5日
Radley London - O2 からの回答
Many thanks for taking the time and leaving us your feedback.
So sorry to hear you have not been able to speak to us, we are unable to locate an email address under your email.
However our O2 store will be able to resolve this for you without returning back to the store. If you want to give them a call they 0208 8585420 our store will be able to help you without returning to the store 😊.
Or if you want us to pass on a phone number for the store to call you on please do email us on: customercare@radley.co.uk and we can pass this on.
We do hope they can help 🩷
Cross over vag so easy to order …
Excellent service so easy to order excellent delivery service many thanks
2024年12月17日
Great customer service
2024年12月18日
自発的なレビュー
Radley are Great!
Radley are Great!
Update on order(s) given regularly
Always deliver when they say they are going to deliver.
Awesome!
2024年8月26日
Radley London - O2 からの回答
Thank you for your review! We are always overjoyed to hear about our customers' positive shopping experiences.
We hope to see you again in the near future 🐾😊
I purchased a radley black med zip…
I purchased a radley black med zip wallet 10632 on 17/6/2024 at Myer Melbourne and love it but the wear on the wallet is very disappointing and I think the leather is poor quality and I paid $150.00 exp very disappointing regards Glynis Richardson
2024年6月17日
自発的なレビュー
Radley London - O2 からの回答
Hello, we are very sorry to hear this. This is not the quality we expect from our brand. All purchases do require being returned to the place of purchase, have you tried contacting Myer? If you require any further assistance, we will be happy to advise you, you can email us at : customercare@radley.co.uk
Thank you to Leticia and Joshua you are…
Thank you to Leticia and Joshua you are amazing with excellent customer service.
Keep up the good work!
2024年8月3日
自発的なレビュー
Radley London - O2 からの回答
Thank you for the lovely review, we will pass this on to Leticia and Joshua who be thrilled to hear this 😊
I love the Radley bags....
I love the Radley bags..... but...is it possible to buy Radley somwhere in the Netherlands?
2024年7月11日
自発的なレビュー
Radley London - O2 からの回答
Thank you for your feedback, we are so glad to hear you like your bags. Currently, we do not have any stores in the Netherlands at the moment.
Fantastic bags
Loved looking around the store. Lovely items on display. I found a lovely bag which was on special offer. I took it to the pay counter and I had a wonderful service from the assistant. I was surprised to see the assistant go out to the rear of the shop and bring me the same bag still in its original packaging. I was expecting the item I had taken from the display. The bag is great quality and well made. I will definitely visit again.
2023年7月3日
Radley London - O2 からの回答
We’re delighted to know that our team exceeded your expectations! Your kind words mean the world to us, and we can’t wait to share your compliments with them.
Very happy with my new bag nought at O2…
Very happy with my new bag nought at O2 outlet. Helpful staff and saving made as Black Friday!
2023年11月23日
Radley London - O2 からの回答
Thank you for your review
Beautiful Leather handbags in beautiful…
Beautiful Leather handbags in beautiful colours and reduced in Black Friday Sale
I have about 10 Radley handbags now
And they are the only ones I buy
As they look good year after year
Quality
2023年11月10日
Radley London - O2 からの回答
This is fab to read, we hope you love your new item 😊
I have not received the goods after a…
I have not received the goods after a week of ordering and no email to date as when the bag will be shipped
2023年11月3日
Radley London - O2 からの回答
Thank you for your review. We can see that the order was delivered to the address provided the day after it was placed. If you don't have this, please contact our customer care team at customercare@radley.co.uk where we can help you
Great costumer service from khalid in…
Great costumer service from khalid in the O2! Helped us choose a lovely bag for my wife’s birthday
2023年11月4日
自発的なレビュー
Radley London - O2 からの回答
What a lovely review for Khalid!! 😊
I am happy for my bag bought at 02
I am happy for my bag bought at 02. I got very useful help on the phone before I went to 02 about the bag I wanted. I live in Norway
2023年10月15日
Radley London - O2 からの回答
This is lovely to hear. We are pleased we were able to help you 😊
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