RagazziClothing レビュー 39

Excellent communication and really fast delivery. I placed an order on a Saturday evening and received it three days later. I had a question for customer service which they responded to within hours. I'm very happy with the service and product I received and would highly recommend Ragazzi Clothing.

DO NOT BUY FROM THIS COMPANY!

I returned a cap that I did not wear, and instead of handling the return professionally, the company accused me of wearing it and effectively called me dishonest.
The tag was removed only to try the cap on indoors.
That is not “wearing” an item, and using this as a reason to deny a refund is completely unacceptable.
They then sent me photos claiming the item showed wear and tear and stated it had in exactly their own words “clearly been worn”.
I know with absolute certainty that the item in those photos is not the same condition as the one I returned.
Being accused of lying is bad enough, but being shown images that do not reflect the condition or the item what I sent back is incredibly disrespectful.

When I clearly stated that I was 100% certain the item I returned had not been worn and that the photos did not represent the condition of my return, their response was to say.. “I don’t like what you are insinuating”.
This was after they had already accused me of wearing the item.
In this situation, any insinuation has come from their side, not mine.

If I had worn the item, I would not have attempted to return it in the first place, nor would I be wasting time leaving a review over something as small as a hat. The reason I am leaving this review is because I was falsely accused of wearing the item and the company “insinuated” that I was not being truthful. This situation has been handled extremely poorly from start to finish, and being instantly accused of something I know with absolute certainty did not happen makes it necessary to warn other customers. I want anyone who might find themselves in a similar situation to be aware of this experience, so the company cannot continue to falsely accuse people as an excuse to avoid issuing refunds.

This is terrible customer service and puts buyers at risk. If something goes wrong, you may find yourself falsely blamed rather than helped. I strongly advise others to think very carefully before buying from this company.
For anyone thinking about placing an order here, I highly recommend you take your interest elsewhere if you want anything close to a professional or legitimate company because this certainly is not it.

Fake Aquascutum - company insist it's genuine, but the pattern wasn't authentic. Buyers beware!

*Edit in response to Ragazzi comment - yes, I wanted to return it because it's fake 🙄

Such a great experience! Great price and Jacket as it should be arrived really fast and in good packaging.

Absolutele terrible company. I cancelled my order and they didn’t give me a refund.
Stay far away from this company.

High quality genuine products, fast shipping and competitive prices. I bought a pair of paul smith jeans that I couldn't find anywhere. A very happy second time customer and would not hesitate to return.

Couldn’t find the item of clothing I wanted anywhere till I found this site and the price was the same as you’d get in the shop not over priced like alotnof these retailers

Really impressive customer services. Prices are great. What’s not to like.

Great selection off clothes very easy to deal with fast delivery and easy to return if you’re not happy with your choice

Great prices in the sale,very quick delivery,good selection of brands.

Excellent price for the T-shirt and the delivery was 2nd to none! Highly recommend this seller!

Fab company and excellent quality products 👌

Fantastic choice available and very competitive pricing. Online shopping was clear and easy to use. Delivery was tracked so all good .

Great shop that I had never looked at before fantastic offers great brands.
I will be shopping there again.

Perfect array of brands, quality packaging and delivery

Placed 2 orders absolutely fantastic service. Products as described and even better . The delivery was brilliant 🤩

Excellent service

Excellent product,great price and super fast delivery

1st time I have ordered from Ragazzi and I was very impressed, delivery was on time, packaging was good product was great unfortunately it just didn't suit my son so I had to return it, return system was very easy and I was refunded straight away. Thank you Ragazzi I will definitely recommend you & order from you again

Quick dispatch and delivery!