RALLY-MOTOR レビュー 

1,202
TrustScore 5段階評価の4.5

4.7

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Still waiting for my package but had to wait for it to come from the US to the Netherlands and then to the UK so to be expected, kept informed and the stuff is always excellent. I will use these again... もっと見る

企業が回答しました

5つ星のうち5の評価

Service from Rally-Moto is always more than you could hope for. I bought a rear tire to be delivered at Dusty Lizard in Romania. My desired front tire was not in stock. Rally-Moto offered to transp... もっと見る

5つ星のうち5の評価

Ordered a Molecule Motosports bash plate. This store was the only official EU distributor which had it in stock at the moment. Came well packaged. Would return for further parts, if not available in l... もっと見る

企業が回答しました

5つ星のうち5の評価

I have shopped various staff for my KTM 890 Adventure R with rally-motors-nl. I want to let you know that the support is exceptional. One part of the items way not available but the communication was... もっと見る

企業情報

  1. バイク ショップ

当該企業による記述

Rally-Motor is a retail and import company, which commenced out of pure passion for (off-road) motorcycling. We strive to live by the following guidelines: 1. Selling quality products in the rally and adventure motorcycle segment. 2. Importing quality producs from all around the world in these segments. 3. Achieve competitive pricing for our customers 4. Maximize customer satisfaction 5, Promoting and selling the Portugese motorcycle brand AJP How Rally-Motor values ‘quality’ can be compared with a good restaurant. A limited menu card, but the producs sold are the ones we work with ourselves, guaranteeing their top-quality. Because quality products and competitive pricing don’t often go hand in hand, our company required a solid yet cost efficient operating model. For example: We have our own large stock supply, but we expedite a large part of our business through the internet, keeping in mind customer intimacy by always having and open mind and thinking along the lines of customer needs. If neccesary, we are able to rebuild your rally or all-road bike. In what ways does Rally-Motor try to cut costs in order to be competitive? A large part of our cost savings comes from small initiatives, which do have a cost-saving impact when you put them together. For example: We developed our webshop in company, so can do the webshop maintenance ourselves, keeping money in our own pockets instead of having to hire someone to do this for us. That being said: safety in online shopping has our top-priority. The securitysoftware that we use is the latest version. Last but not least, not only do we aim to purchase against competitive prices, we also try to purchase in a smart manner. For our orders from the U.S., we arrange combined shipments, which save shipment and customs costs. Because of this we can sell American producs in Europe for a competitive pricing. All the above mentioned aspects are executed keeping in mind one objective: To achieve a fair and competitive pricing for our customers. And our goal of maximum customer satisfaction? That is achived by having a relaxed attitude and being there for our customers when needed. Are you traveling and in need of an urgent motorcycle spare part? Because of our contracts with multiple transport agencies, we immediately know the fastest and cheapest way to get the parts to you! Furthermore, we have a straight-forward return policy and are flexibel in the way we operate our business. We are open and transparant. Because of this we use Trustpilot for our reviews, since it's the most open consumer review platform there is Payments on our website can be made through multiple options, including Paypal with no addition costs. That way, you can pay in almost every way you want. And, despite the fact we aren’t a motorcycle maintenance company, we do have the knowledge. Because of that, the assembling of parts is possible. However, spending time fixing and repairing one’s own motorcyle gives (in our opinion) is truly the cherry on the pie when it comes to motor cycling.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

1202件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 66%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(1,202)

過去12か月のレビュー数: 71

レビューを書く
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5つ星のうち4の評価

better use email for communication

Order confirmed, I payed my bill - at time of order not noted that parts are on backlog. Misunderstanding because contact via the website does not work - could be avoided either through complete information on delivery capability or functional contact via the website. 2nd try via email address - quick answer! Now waiting for delivery. Part should be good though.

2024年12月5日
RALLY-MOTOR ロゴ

RALLY-MOTOR からの回答

Hi Jorg. As stated in our response to your email. Very sorry you feel this way. You sended us an email yesterday, and we can’t find another email that was send previous.

That being said…you ordered a part that was in backorder on our website at the moment of ordering and therefor we haven’t shipped it yet. As stated in our response on your email today, the item will be in stock in januar 2025. So we offered you a cancellation of your order -ofcourse with a full refund- or that we wait for the item to come back in stock. There is not much else we can do at this point I’m afraid. We are awaiting the response on our email. All the best. Wouter RALLY-MOTOR

5つ星のうち1の評価

Not received the shipment

1. I ordered goods on 4.11.24, I have not received the shipment to this day.

2. I have not received a response to a question sent by email regarding another product I was interested in.

2024年11月4日
RALLY-MOTOR ロゴ

RALLY-MOTOR からの回答

Hi Marek. First of all our apologies for not responding to your email. Your request for purchasing an additional item went into our spam-box (ofcourse we would always respond to that, but we didn’t see your email);-). As for your outstanding order. The stock of the Heizkorper bracket was “zero” at the moment you ordered. Currently we blocked additional orders, because there was another order after this one. We expect to have new stock in one week. We will also respond to your email.

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