RALLY-MOTOR レビュー 

1,202
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Still waiting for my package but had to wait for it to come from the US to the Netherlands and then to the UK so to be expected, kept informed and the stuff is always excellent. I will use these again... もっと見る

企業が回答しました

5つ星のうち5の評価

Service from Rally-Moto is always more than you could hope for. I bought a rear tire to be delivered at Dusty Lizard in Romania. My desired front tire was not in stock. Rally-Moto offered to transp... もっと見る

5つ星のうち5の評価

Ordered a Molecule Motosports bash plate. This store was the only official EU distributor which had it in stock at the moment. Came well packaged. Would return for further parts, if not available in l... もっと見る

企業が回答しました

5つ星のうち5の評価

I have shopped various staff for my KTM 890 Adventure R with rally-motors-nl. I want to let you know that the support is exceptional. One part of the items way not available but the communication was... もっと見る

企業情報

  1. バイク ショップ

当該企業による記述

Rally-Motor is a retail and import company, which commenced out of pure passion for (off-road) motorcycling. We strive to live by the following guidelines: 1. Selling quality products in the rally and adventure motorcycle segment. 2. Importing quality producs from all around the world in these segments. 3. Achieve competitive pricing for our customers 4. Maximize customer satisfaction 5, Promoting and selling the Portugese motorcycle brand AJP How Rally-Motor values ‘quality’ can be compared with a good restaurant. A limited menu card, but the producs sold are the ones we work with ourselves, guaranteeing their top-quality. Because quality products and competitive pricing don’t often go hand in hand, our company required a solid yet cost efficient operating model. For example: We have our own large stock supply, but we expedite a large part of our business through the internet, keeping in mind customer intimacy by always having and open mind and thinking along the lines of customer needs. If neccesary, we are able to rebuild your rally or all-road bike. In what ways does Rally-Motor try to cut costs in order to be competitive? A large part of our cost savings comes from small initiatives, which do have a cost-saving impact when you put them together. For example: We developed our webshop in company, so can do the webshop maintenance ourselves, keeping money in our own pockets instead of having to hire someone to do this for us. That being said: safety in online shopping has our top-priority. The securitysoftware that we use is the latest version. Last but not least, not only do we aim to purchase against competitive prices, we also try to purchase in a smart manner. For our orders from the U.S., we arrange combined shipments, which save shipment and customs costs. Because of this we can sell American producs in Europe for a competitive pricing. All the above mentioned aspects are executed keeping in mind one objective: To achieve a fair and competitive pricing for our customers. And our goal of maximum customer satisfaction? That is achived by having a relaxed attitude and being there for our customers when needed. Are you traveling and in need of an urgent motorcycle spare part? Because of our contracts with multiple transport agencies, we immediately know the fastest and cheapest way to get the parts to you! Furthermore, we have a straight-forward return policy and are flexibel in the way we operate our business. We are open and transparant. Because of this we use Trustpilot for our reviews, since it's the most open consumer review platform there is Payments on our website can be made through multiple options, including Paypal with no addition costs. That way, you can pay in almost every way you want. And, despite the fact we aren’t a motorcycle maintenance company, we do have the knowledge. Because of that, the assembling of parts is possible. However, spending time fixing and repairing one’s own motorcyle gives (in our opinion) is truly the cherry on the pie when it comes to motor cycling.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

1202件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 66%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(1,202)

過去12か月のレビュー数: 71

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5つ星のうち5の評価

Rottweiler Quick Flip Mirror Mounts.

Rottweiler Quick Flip Mirror Mounts.
Bought a pair at RM.NL a while back.
Needed one again and reached out to RM again. As always. Price ok. Quick delivery.
The product is high quality.
I‘m happy with the mounts and the service.

2024年10月27日
5つ星のうち5の評価

I have shopped various staff for my KTM…

I have shopped various staff for my KTM 890 Adventure R with rally-motors-nl. I want to let you know that the support is exceptional. One part of the items way not available but the communication was great and I always knew what is going to happen. It's been personal, quick and professional. Further I had a problem with one part that broke and I complained and got it immediately replaced and even when it broke again I got offered a repayment. This is customer service at its TOP! Thank you Wouter van Duin! Keep it up! Absolut recommendation!!
Tomaso K. (Vienna, Austria)

2024年10月30日
自発的なレビュー
5つ星のうち5の評価

Top service.

Top service.
Ditmaal 2 oliefilters gekocht binnen 1 dag in huis en wat zit er bij.. stroopwafels en 2 bierblikcoolhouders .
Daarom alleen al zou je toch terug
komen 👍🏻

2024年10月4日
自発的なレビュー
5つ星のうち3の評価

Parts not in stock but on the site it…

Parts not in stock but on the site it is!
Refund went well!

2024年9月27日
RALLY-MOTOR ロゴ

RALLY-MOTOR からの回答

Hi Paul. We are a little bit disappointed about this review since we sended you a long email a few days ago, explaining you what happened and there was no negative response from you at that moment.

Like we explained to you in this email: It’s not that we put parts online that we don’t have, but in this case you ordered a Rekluse kit for your KTM 790/890. Those parts are not easily to get by and they were put on our website as “available” at the moment they entered the Netherlands from the USA, except…they got a last minute customs check and Dutch customs holded the box for a week. Something what usually never happens. We explained this to you and we also explained to you that is probably a matter of days before the Rekluse kits came in our possession. After this explanation you choose to cancel your order and we immediately arranged the full refund.

Coincidentally. That day (the day you received the refund) the parts were released by customs and they came in stock with us the day after that. So there is a little more to this story then your review suggests and like we said, we are a little bit disappointed that you didn’t take that in account, or write it down, before putting your review online. We don’t hide from our mistakes but it would be appreciated if your review tells the complete story. Now it’s just a punchline, without the full story;-)

Never the less. We hope to see you again some day as our customer.
All the best.
Wouter
Owner RALLY-MOTOR - MOTOFUSION

5つ星のうち5の評価

Brilliant customer service

I ordered the rally-motor Arrow mirror kit, brilliant product. The mirrors came with two spare mirror-glasses, one of which was broken. I contacted rally-motor and they responded without delay sending me two spare mirror-glasses. Fantastic customer service.

2024年8月13日
自発的なレビュー
5つ星のうち5の評価

Top ervaring

Goede service, heel vriendelijk en meedenkend personeel aan de telefoon, snelle levering en last but not least eerlijke prijzen op de website!

2024年8月8日
自発的なレビュー

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