Everyone has been very accommodating with our return of chair and replacement due to factory defect. Crystal went out of her way to make it all easy.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We were greeted by a store employee shortly after we walked in. He introduced himself and asked if we were looking for anything in particular. He took us to the area of furniture we were looking for.... もっと見る
i bought a $1600 recliner with motorized legs and lumbar for medical reasons. the motored failed twice and i’ve been waiting 3.5 months for a replacement motor. management at the albany ny store are... もっと見る
Tim asked what I was looking for when I came in, showed me where they were and let me look around by myself. No pressure at all. Great personality! He followed up afterwards answering any questions. V... もっと見る
企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
1960 Central Ave, 12205, Albany, NY, 米国
- 5184563361
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Great experience at RF !!!
I was in the market for a new mattress and I did my homework online. With so many different types of mattresses I got a bit overwhelmed. I had bought some livingroom furniture at RF in the past with a sales associate named George Carta so I decided to go see him. I am so glad that I did, he educated me on my needs and worked within my budget. The whole experience was enjoyable and I purchased a wonderful mattress and a adjustable frame. Please go see George at RF, you won't be sorry !!!

Raymour & Flanigan - Albany Colonie からの回答
Salesman was very helpful and gave us…
Salesman was very helpful and gave us different ideas

Raymour & Flanigan - Albany Colonie からの回答
Concerned Customer
Hello, we recently purchased a PWR Layflat reclining electric chair. Upon delivery, my wife brought it to the attention of your delivery staff the chair seemed rough and jittery when utilizing it's electronic functions. The delivery employee stated - she would have to have a service team member come out and fix/make adjustments to the chair and, left. My wife scheduled an appointment for this past Monday (work day) for service to come out and assess, only to be canceled the day of, and was told to call back and reschedule? I then met with your GM (Kas) at your Central Ave, Albany NY location, who proceeded to put me through to service. I spoke with Danielle in service who confirmed that a "tech" would have to come out and assess/fix our $1200.00 brand new chair. I then asked why wouldn't you just exchange it for a new chair, like we purchased? And who would agree to have a company make repairs on a piece of obviously defective merchandise they sold and delivered to a customer?! Danielle then stated that my wife signed off and accepted delivery. Please tell me you do not conduct business this way? Buyer beware!!!

Raymour & Flanigan - Albany Colonie からの回答

Raymour & Flanigan - Albany Colonie からの回答
The online shopping at RF is wonderful
The online shopping at RF is wonderful, I love the online sales.
I am hoping that when my item is delivered I will enjoy it as well.

Raymour & Flanigan - Albany Colonie からの回答

Raymour & Flanigan - Albany Colonie からの回答
Fi was very helpful and made the…
Fi was very helpful and made the process very smooth and easy.

Raymour & Flanigan - Albany Colonie からの回答
alexandra rustin was very pleasant &…
alexandra rustin was very pleasant & helpfull good knowledge was not in a hurry. showed us what we asked for. sha help us in a very pleasant way

Raymour & Flanigan - Albany Colonie からの回答
Sales people were awesome
Sales people were awesome. Delivery people went above and beyond to help me get my dresser in van since I needed it the same day. Excellent all around. Highly recommend.

Raymour & Flanigan - Albany Colonie からの回答
Awesome experience!
Leila Landon Gonzalez was amazing. She was very professional and had extensive product knowledge. Leila listened to our needs and guided us to some amazing furniture. Leila’s upbeat and positive energy made the whole experience very fun!

Raymour & Flanigan - Albany Colonie からの回答
Leila and sales manager were great to…
Leila and sales manager were great to deal with, no pressure at all

Raymour & Flanigan - Albany Colonie からの回答
knowledgeable agent
Fiamma made my selection process very…
Fiamma made my selection process very smooth -- and was very helpful assisting me to find the right sofa in my budget and that would fit in my space.
Mel was our salesperson and she was…
Mel was our salesperson and she was great. Kind, caring and knowledgeable. Store was clean , no one bothered you . Amazing . We had a bad experience about 10 years ago Raymour and Flanigan and Mel redeemed your company so that is amazing and no easy feat . She needs high praise and my spouse and I were not on the same page and Mel came up with a solution that worked for us. Kudos
I love shopping there .I can find…
I love shopping there .I can find everything I need there .

Raymour & Flanigan - Albany Colonie からの回答
Our salesperson was personable and…
Our salesperson was personable and knowledgable. He made the whole shopping experience and transaction a pleasure.
Good Service
Yes. My agent was knowledgeable and he understood our needs. I'm pleased with my purchases.
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