Raymour & Flanigan - Bridgewater レビュー 

165
TrustScore 5段階評価の4.5

4.6

744 US Highway 202 South, Suite 100, 8807 Bridgewater, NJ, US


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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Hey Team, This is to informed you that I didn't receive any mattress from your side... however delivery was scheduled for today evening as per email and text message... "Raymour&Flanigan:... もっと見る

企業が回答しました

5つ星のうち5の評価

Hawa Turay is amazing. I’ve been there numerous of times I’ve never been pressured, only assisted. I want to thank Hawa the assistance of furnishing my new office space. Strongly reco... もっと見る

企業が回答しました

5つ星のうち5の評価

Our sales manager Mac Isibor was so knowledgeable. He explained every detail about mattress technology. He was friendly to our children and brought them water so we could concentrate on our purchase.... もっと見る

企業が回答しました

5つ星のうち5の評価

When I walked in to the store I was welcomed by Venkat. He was excellent at helping my wife and I select our couch. He spent about 1 hour with us as we tested many different models. His knowledge of... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 寝室家具店
  3. 子供用家具店
  4. 日用品店
  5. インテリア デザイナー
  6. マットレス専門店

当該企業による記述

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


連絡先

  • 744 US Highway 202 South, Suite 100, 8807, Bridgewater, NJ, 米国

  • 9088952445

4.6

優良

TrustScore 5段階評価の4.5

165件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 0%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(165)

過去12か月のレビュー数: 4,189

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent Salesperson Mark

Salesperson Mark was always available to answer questions while we browsed, yet gave us breathing room while we explored the furniture.

2024年12月1日
Raymour & Flanigan - Bridgewater ロゴ

Raymour & Flanigan - Bridgewater からの回答

Dear Anna & Joe,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Mark was able to provide the perfect balance of assistance and space while you explored our furniture. We strive to create a comfortable and supportive shopping environment, and it's wonderful to know that Mark contributed to that. We hope you enjoy your new furniture and look forward to seeing you again soon!

Best regards,
The Raymour & Flanigan Team

5つ星のうち1の評価

Hey Team,

Hey Team,

This is to informed you that I didn't receive any mattress from your side... however delivery was scheduled for today evening as per email and text message...

"Raymour&Flanigan: Hi Danish We're preparing your delivery for order #11214W2FHVE on Fri Nov 22. Time window will be sent soon."

Please follow-up with the dispatch team and let me know about the delivery time and date.

Thanks in advance

Danish Siddiqui
848-252-4250

2024年11月23日
Raymour & Flanigan - Bridgewater ロゴ

Raymour & Flanigan - Bridgewater からの回答

Hi Danish,

Thank you for bringing this to our attention. We're sorry to hear that your mattress delivery did not arrive as scheduled. We understand how important it is to receive your order on time.
Please feel free to reach out to us directly at rfcare@raymourflanigan.com with your name, number, and a brief description of of this issue so we can assist you further. Best regards, Ashley F. Raymour & Flanigan Customer Care Team

5つ星のうち5の評価

Very pleasant experience no pressure…

Very pleasant experience no pressure and helpful

2024年11月18日
Raymour & Flanigan - Bridgewater ロゴ

Raymour & Flanigan - Bridgewater からの回答

Dear DJ Graphics, LLC,

Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you had a pleasant visit and found our team helpful without feeling any pressure. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

5つ星のうち5の評価

We ordered a bench to add to our dining…

We ordered a bench to add to our dining room table online. The online system was flawless.

2024年11月19日
Raymour & Flanigan - Bridgewater ロゴ

Raymour & Flanigan - Bridgewater からの回答

Hi Bill,

Thank you so much for your wonderful review! We're thrilled to hear that you had a seamless experience ordering your dining room bench online. We hope it adds the perfect touch to your dining area. If you need any further assistance or have any questions in the future, feel free to reach out.

Best regards,
The Raymour & Flanigan Team

5つ星のうち5の評価

I was not sure what style we wanted…

I was not sure what style we wanted when we went in, a needed living room furniture. Paul took us right to what I was describing. I have a bad back and needed full support. Excellent salesperson. I will definitely recommend him to everyone I know that needs help.

2024年11月3日
Raymour & Flanigan - Bridgewater ロゴ

Raymour & Flanigan - Bridgewater からの回答

Thank you so much for your review, Bruce! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

5つ星のうち1の評価

Be wary of their Return Policy…

After receiving a 36"x36"x18" gray ottoman I discovered there was an 8" slash in the under lining. They refused to provide me a refund or a credit even though it was apparent this damage was done when the delivery men unpackaged it. Very inflexible customer care service.

2024年11月2日
自発的なレビュー
Raymour & Flanigan - Bridgewater ロゴ

Raymour & Flanigan - Bridgewater からの回答

Dear Figgy King,

Thank you for sharing your experience with us. We sincerely apologize for the condition in which your ottoman arrived and for any frustration caused by our customer care service. Your feedback is important, and we regret that we did not meet your expectations. We will review this situation internally to improve our service and ensure better experiences for our customers in the future.

Kind regards,
Raymour & Flanigan Customer Care Team

5つ星のうち5の評価

Hawa was informative and helpful

Hawa was informative and helpful. Extremely down to earth and no gimmicks just facts. Thanks for the help!

2024年10月16日
Raymour & Flanigan - Bridgewater ロゴ

Raymour & Flanigan - Bridgewater からの回答

Hi Elizabeth,

Thank you so much for your wonderful review! We're thrilled to hear that Hawa was able to provide you with the information and assistance you needed in such a straightforward and genuine manner. We appreciate your kind words and look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

5つ星のうち5の評価

Sales people were very attentive

Sales people were very attentive. Customer service was excellent.

2024年10月14日
Raymour & Flanigan - Bridgewater ロゴ

Raymour & Flanigan - Bridgewater からの回答

Thank you so much, William, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

5つ星のうち5の評価

Carol was great!

2024年8月30日
Raymour & Flanigan - Bridgewater ロゴ

Raymour & Flanigan - Bridgewater からの回答

Hi Joseph,

Thank you so much for your wonderful review! We're thrilled to hear that Carol provided you with excellent service. We strive to ensure every customer has a positive experience, and it's great to know Carol made that happen for you. If you need any further assistance, please don't hesitate to reach out. Enjoy your new furniture!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

5つ星のうち5の評価

Hawa is amazing

Hawa is amazing. Extremely knowledgeable and super professional! Thankful for her ability to help us and we will be back!
Thanks
Tammy and Jeff

2024年8月25日
Raymour & Flanigan - Bridgewater ロゴ

Raymour & Flanigan - Bridgewater からの回答

Dear Tammy and Jeff,

Thank you so much for your wonderful review! We're thrilled to hear that Hawa provided you with such a positive experience. It's always our goal to offer knowledgeable and professional service, and we're glad Hawa could assist you effectively. We look forward to welcoming you back to our store in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

5つ星のうち5の評価
Raymour & Flanigan - Bridgewater ロゴ

Raymour & Flanigan - Bridgewater からの回答

Dear John,

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Edda was able to assist you effectively. Your kind words are greatly appreciated and will certainly be shared with her. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

5つ星のうち5の評価

The online ordering was easy

The online ordering was easy. I was thrilled to receive one of my pieces a couple of days after ordering. Jeff, a customer service representative was so helpful with the payment process and explaining the benefits of the extended warranty program. He was very warm and friendly, extremely professional and helpful. The whole experience was extremely positive! Thank you so much!

2024年8月11日
Raymour & Flanigan - Bridgewater ロゴ

Raymour & Flanigan - Bridgewater からの回答

Dear Linda,

Thank you so much for sharing your wonderful experience with us! We're delighted to hear that the online ordering process was smooth and that you received your furniture promptly. It's fantastic to know that Jeff provided exceptional service and made the payment process and warranty explanation clear and friendly. We strive to offer the best customer service, and your feedback truly validates our efforts. We appreciate your kind words and look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

5つ星のうち5の評価

Not sure how to spell it but Addie…

Not sure how to spell it but Addie (Addy) from the Bridgewater store is an excellent sales representative. We always ask for her and she always does a great job taking care of us!

2024年8月4日
Raymour & Flanigan - Bridgewater ロゴ

Raymour & Flanigan - Bridgewater からの回答

Hi Brian,

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Addie from our Bridgewater store has consistently provided you with excellent service. We will make sure to pass along your compliments to her. It's always wonderful to know that our team members are making a positive impact on our customers. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

5つ星のうち5の評価

HAWA TURAY

Hawa Turay is amazing.

I’ve been there numerous of times I’ve never been pressured, only assisted.

I want to thank Hawa the assistance of furnishing my new office space.

Strongly recommend you reaching out to Hawa for any assistance on furnishing your Home or place of business.

I also wasn’t asked to leave this review. This is from a genuine experience.

Thanks Again HAWA!!

2024年7月30日
Raymour & Flanigan - Bridgewater ロゴ

Raymour & Flanigan - Bridgewater からの回答

Dear VODA Cleaning & Restoration,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Hawa provided you with exceptional service and helped you furnish your new office space without any pressure. It's always our goal to ensure our customers feel supported and well-assisted.

Your strong recommendation means a lot to us, and we truly appreciate your kind words. We'll make sure to pass along your gratitude to Hawa. Thank you once again for choosing us for your furniture needs!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

5つ星のうち5の評価

sales manager Mac Isibor was so…

Our sales manager Mac Isibor was so knowledgeable. He explained every detail about mattress technology. He was friendly to our children and brought them water so we could concentrate on our purchase. Helped us with finances. He went above and beyond

2024年7月28日
Raymour & Flanigan - Bridgewater ロゴ

Raymour & Flanigan - Bridgewater からの回答

Dear Taliah,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Mac Isibor provided you with such exceptional service. It's great to know that his knowledge and attention to detail made your mattress shopping experience enjoyable and informative. We're also pleased that he could make your visit comfortable for your children, allowing you to focus on your purchase. Your kind words and high rating mean a lot to us, and we look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

5つ星のうち5の評価

salesperson was very patient and…

salesperson was very patient and willing to help me

2024年7月14日
Raymour & Flanigan - Bridgewater ロゴ

Raymour & Flanigan - Bridgewater からの回答

Hi Mary,

Thank you so much for your wonderful review! We're thrilled to hear that our salesperson was patient and helpful during your visit. Providing excellent customer service is our top priority, and it's great to know we met your expectations. We look forward to assisting you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

5つ星のうち4の評価

on line shopping, never in store

on line shopping. found what we wanted but would like to verify wood color in store. cust service over the phone was great. too bad you still listed discontinued products on your web site. cust service saved us a wasted trip.

2024年6月23日
Raymour & Flanigan - Bridgewater ロゴ

Raymour & Flanigan - Bridgewater からの回答

Hi Elven. We are so sorry for the poor experience you have had with us. We'd like to get you in touch with our Customer Care team to help resolve this issue. Please email us at rfcare@raymourflanigan.com with your name, the phone number associated to your account and your order details so we can try to resolve this for you. Please be sure to include a brief description of this issue. Thank you!

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