Mr. Marvin Rafeld was very professional and detailed. Explained thoroughly on the items of interest to me.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We were just browsing your Manhattan store to get some ideas to furnish our new basement renovation. we were visiting from Long Island just for the weekend. Walter, your sales representative, was so... もっと見る
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Brian Smith, Period.!! From his front door greeting to his tour with us of our interest area —swivel chairs, he answered all questions, offered helpful information on additives (colors, delivery tim... もっと見る
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Actually I almost left the store, as no one paid any attention to me during the first ten minutes I was there. Then, as Walter S. was walking past me, I said somewhat in frustration, "This is unbelie... もっと見る
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企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
1961 Broadway, 10023, New York, NY, 米国
- 6465569390
4.6
優良
147件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 0％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent …
Mr. Marvin Rafeld was very professional and detailed. Explained thoroughly on the items of interest to me.
2026年8月14日
Amazing salesperson who was patient and…
Amazing salesperson who was patient and took great care of us.
2026年7月26日
Customer service contradicted financing…
Customer service contradicted financing options that sales rep explained.
2026年7月22日
We were greeted in the store by Dan…
We were greeted in the store by Dan Byrne who showed us the chairs that were available. He was very helpful and patient.
2026年6月16日
What made my experience special was Ned…
What made my experience special was Ned !
He was so thoughtful and knowledgeable .
2026年6月15日
Mattress purchase was problem-free
We chose our new mattress after testing the many that were displayed on the floor. Elias was patient and helpful, answering our many questions with detailed answers. Delivery was efficient and problem-free, with constant updates as to the exact time of arrival. All in all, a positive experience.
2026年5月28日
自発的なレビュー
I never usually buy on the first visit…
I never usually buy on the first visit but the deep understanding of the Mattress Reps at the store made the process seamless and efficient for me
2026年5月23日
Walter and Davina’s attention to…
Walter and Davina’s attention to detail. Walter took time to explain the options, style of couch as well as discounts.
As well as the mattress we purchased.
2026年3月15日
We’re so helpful!
2026年1月19日
Bad System reporting purchase never made!
I asked for a quote and info. R&F sent me an email confirming my PURCHASE and my ORDER! Which I never did. After alerting you by phone , email and text your “Artificial Stupidity “ computer still thinks I bought something. Something is rotten in the R&F system.
2025年9月22日
Very thorough and professional sales…
Very thorough and professional sales experience. Got the exact mattress I was looking for.
Delivery was smooth and very quick. Guys obviously knew their jobs.
Thank you R&F team!
2025年8月31日
I bought a tempur pedic hybrid adapt…
I bought a tempur pedic hybrid adapt queen size queen size mattress it had a terrible smell The smell woke me up I called and no one would return my call the manager was always with a customer Finally he calls because I wrote an email to his bossTo this day I have no bed to sleep in I have been diagnosed with rheumatoid arthritis The manager is not caring I been treated unfairly and want a refund
2025年8月1日
自発的なレビュー
Raymour & Flanigan - Broadway 66Th Street からの回答
Dear Nona,
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and discomfort you have faced with your Tempur-Pedic Hybrid Adapt Queen Size Mattress. It is concerning to hear about the issues you encountered, and we understand how frustrating this must be, especially given your health condition.
We are committed to ensuring our guests receive the highest level of service and quality products. Your feedback is invaluable in helping us improve. We would like to address this matter promptly and find a satisfactory resolution for you.
Please reach out to us at rfcare@raymourflanigan.com whenever convenient for you. We are eager to assist you and ensure that your concerns are addressed appropriately.
Thank you for your patience and understanding.
Sincerely,
The Raymour & Flanigan Team
Raymour & Flanigan - Broadway 66Th Street からの回答
Hi,
Thank you for sharing your positive experience with us! We are happy to hear that our sales team provided you with great service. We aim to give every customer the best help possible, and it’s great to know we met your expectations.
Your feedback means a lot to us, and we will share your kind words with our team. If there’s anything else we can do for you, please feel free to reach out.
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Broadway 66Th Street からの回答
Hello John,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Jeffrey provided you with excellent service and that you were pleased with our selection of furniture. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.
Best regards,
The Raymour & Flanigan Team
Brian is awesome!!!
2025年5月4日
Raymour & Flanigan - Broadway 66Th Street からの回答
Hello Jorge,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had such a positive experience with Brian. Our team strives to provide excellent service, and it's wonderful to know that Brian made your visit memorable. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
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