Raymour & Flanigan - East Hanover Outlet レビュー 

102
TrustScore 5段階評価の4.5

4.7

214 Route 10, 7936 East Hanover, NJ, US


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The sales person that helped me made this experience exceptional, Tamara Irsheid, at your East Hanover, NJ location. Her attention to detail in showing me how the furniture would look in my room... もっと見る

5つ星のうち5の評価

Sales associate Wayne was very helpful. Took the time to answer our questions. We are very happy with our new furniture. Excellent quality.

5つ星のうち5の評価

Recently we purchased furniture for our den on Nov.2,2024. Our sales associate was extraordinary! He single handedly carried a coffee table and 2 end tables across the entire store to help us see if... もっと見る

企業が回答しました

5つ星のうち1の評価

Employees were courteous. Products recieved were of completely inferior quality. Reccomend actually looking at items prior to purchase. Buying furniture online for first time . Trusted assertions o... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 寝室家具店
  3. 子供用家具店
  4. 日用品店
  5. インテリア デザイナー
  6. マットレス専門店

当該企業による記述

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


連絡先

  • 214 Route 10, 7936, East Hanover, NJ, 米国

  • 9736378770

4.7

優良

TrustScore 5段階評価の4.5

102件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.7

すべてのレビュー

(102)

過去12か月のレビュー数: 4,325

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5つ星のうち5の評価
Raymour & Flanigan - East Hanover Outlet ロゴ

Raymour & Flanigan - East Hanover Outlet からの回答

Thank you so much for your review, John! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

5つ星のうち5の評価

Excellent Sales Staff

We were helped right away, the ideal product was identified and we were out of there fast.

2023年10月9日
Raymour & Flanigan - East Hanover Outlet ロゴ

Raymour & Flanigan - East Hanover Outlet からの回答

Hello Mark Lesly! Thank you for your feedback. We're glad you enjoyed shopping with us! We hope you enjoy your new furniture!

5つ星のうち5の評価

Aretha was absolutely amazing

Aretha was absolutely amazing! She’s patient and professional. I had to amend my order and helped tremendously.

2023年10月10日
Raymour & Flanigan - East Hanover Outlet ロゴ

Raymour & Flanigan - East Hanover Outlet からの回答

Hello Meags Dekkar! Thank you for your kind words, we are pleased to know that our sales associate did an amazing job! We hope you're enjoying your new furniture. Thank you!

5つ星のうち5の評価

Mansur was the associate who was…

Mansur was the associate who was helping me. I appreciated the 10 or 15 minutes on my own to browse the mattresses before he started to help me and ask questions. I never like feeling pressured and I didn't feel that once. Thank you for that. He was helpful, knowledgeable and thoughtfully answered all my questions.

2023年9月11日
5つ星のうち5の評価

Perfect for Small Spaces

Perfect size for a small apartment. Delivered very quickly and with care. Super happy with it!

2023年9月2日
Raymour & Flanigan - East Hanover Outlet ロゴ

Raymour & Flanigan - East Hanover Outlet からの回答

Thank you for your review! It's great to hear that we did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!

5つ星のうち5の評価

Great support

Cymone was very helpful, explained the options of the specific sofa I wanted, and assisted with adding items to my order.

2023年8月24日
Raymour & Flanigan - East Hanover Outlet ロゴ

Raymour & Flanigan - East Hanover Outlet からの回答

Hello Sarita! Thank you for your kind words, we are pleased to know that our sales associate was so helpful picking out your furniture! We hope you're enjoying your new furniture. Thank you!

5つ星のうち5の評価

Helpful salesman

The salesman Brian was helpful and knowledgeable. I liked that he let me make my own decision. And gave me time to experience different mattresses before making a decision.

2023年7月21日
Raymour & Flanigan - East Hanover Outlet ロゴ

Raymour & Flanigan - East Hanover Outlet からの回答

Thank you so much, Kim, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

5つ星のうち5の評価

Helpful

Helpful, friendly service. Quick check out.

2023年7月13日
Raymour & Flanigan - East Hanover Outlet ロゴ

Raymour & Flanigan - East Hanover Outlet からの回答

HI Amy! Thank you for leaving this 5-star rating! We hope you’re enjoying your new furniture! Thank you!

5つ星のうち5の評価

Quick responseOK

Quick response

2023年7月4日
Raymour & Flanigan - East Hanover Outlet ロゴ

Raymour & Flanigan - East Hanover Outlet からの回答

Hi Frank. Thanks for sharing this positive rating. We hope you’re enjoying your new furniture! Thank you!

5つ星のうち2の評価

Happy til delivery attempt

Very helpful salesperson, happy with our sleeper sofa selection.
Needed sofa delivered 5/16 1-5 pm when loading dock at condo reserved for move in day. Booked delivery 1 month out when that date opened up, requested 1-5pm time slot, explained time slot needed for condo loading dock reservation. That limitation isn’t R&F’s fault but they said they could accommodate. Confirmed delivery time request week before. Day before delivery given 9-12 am time, could not be changed. So we had to cancel, very disappointed.
Now trying to juggle work hours, reserving loading dock, and delivery time. Hoping for end of June, requested a time which again they said I could do but didn’t work last time. We’ll see.

UPDATE 6/23
Delivery supposed to be tomorrow. Had explained again the need for a time window, Loading dock at condo booked for 8:30-12. Just received delivery time notice for 2-5 pm. So frustrating. Called them, they noted they have the request but can’t accommodate. Ordered couch in March, have given them plenty of notice for delivery need.

2023年3月30日
自発的なレビュー
Raymour & Flanigan - East Hanover Outlet ロゴ

Raymour & Flanigan - East Hanover Outlet からの回答

Thank you for your review, and we regret any inconvenience you experienced due to delivery scheduling. We apologize for the disruption and would like to work with you to establish a delivery time that will work well for you. Please e-mail RFCare@raymourflanigan.com with your account details, including name and phone #, so we can try to make this right for you. Thank you!

5つ星のうち5の評価

Excellent service 👏

Sale man Rabie Alsaleh was excellent 👌 He greeted me as soon as I came in He was wonderful he came he asked me about what was I looking for show me when I was looking for did not pressure me to buy anything he was just so phenomenal and very Knowledge . He needs to be promoted. A warm personality.

2023年2月19日
自発的なレビュー
5つ星のうち1の評価

Feel cheated and they laugh about it.

I bought a king size bed a year ago.It makes a squeaky sound.They keep sending service team and these guy recommends stuff like put Box spring or bunkie board.I had a call with their manager and I asked them to pay for bunkie board since there was no display or recommendation to buy bunkie board,when I bought the bed and no salesman told me about it.
They just care about making money.I am stuck now and feel cheated.
Think about it before buying stuffs from there.
This is the Raymour & Flanigan outlet in East Hanover,NJ

2023年2月9日
自発的なレビュー
Raymour & Flanigan - East Hanover Outlet ロゴ

Raymour & Flanigan - East Hanover Outlet からの回答

Hi Nishant.
We sincerely apologize for the issue you are having with your furniture. Our Customer Care care would like to talk with you. Please email us at rfcare@raymourflanigan.com with your order details and we will reach out to you as soon as we can. Thank you. -Jeff V.

5つ星のうち5の評価
Raymour & Flanigan - East Hanover Outlet ロゴ

Raymour & Flanigan - East Hanover Outlet からの回答

Thank you Edith Chapman for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.

5つ星のうち1の評価

Poor quality product

Employees were courteous. Products recieved were of completely inferior quality. Reccomend actually looking at items prior to purchase. Buying furniture online for first time . Trusted assertions of company in regard to quality of furniture. My mistake. Last one with Raymour and Flanigan

2022年12月28日
自発的なレビュー
Raymour & Flanigan - East Hanover Outlet ロゴ

Raymour & Flanigan - East Hanover Outlet からの回答

Hi John.
We're so sorry you aren't satisfied with the quality of your purchase. We'd be happy to see how we can help. Please email us at rfcare@raymourflanigan.com with your order details and a manager will reach out to asap. Thank you. -Jeff V.

5つ星のうち5の評価

Helpful and knowledgeable

Everyone was knowledgeable and helpful. They were not pushy and the prices were reasonable.

2022年11月19日
Raymour & Flanigan - East Hanover Outlet ロゴ

Raymour & Flanigan - East Hanover Outlet からの回答

Thank you for your review Mia We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

5つ星のうち5の評価

THEY WERE VERY HELPFUL AND NO PRESSURE…

THEY WERE VERY HELPFUL AND NO PRESSURE TO BUY.

2022年11月17日
Raymour & Flanigan - East Hanover Outlet ロゴ

Raymour & Flanigan - East Hanover Outlet からの回答

Thank you for taking the time to leave a review, Robert! We're happy to hear that your sales associate was friendly and gave you space to shop comfortably!! Enjoy your new furniture. -Jeff V.

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