Recently we purchased furniture for our den on Nov.2,2024. Our sales associate was extraordinary! He single handedly carried a coffee table and 2 end tables across the entire store to help us see if... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Employees were courteous. Products recieved were of completely inferior quality. Reccomend actually looking at items prior to purchase. Buying furniture online for first time . Trusted assertions o... もっと見る
企業が回答しました
Salesman was more of a listener than a talker. Manager brought in and he added good information and suggestions
Simone is very personable, knowledgeable and patient! She stuck with us and helped us through the process of picking out furniture, changing our minds and re-picking out a whole different living room... もっと見る
企業が回答しました
企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
214 Route 10, 7936, East Hanover, NJ, 米国
- 9736378770
4.6
優良
99件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 0％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Service was quick and the work on our…
Service was quick and the work on our couch cushions looks like new and feels sturdy.
2026年7月24日
Salesman was more of a listener than a…
Salesman was more of a listener than a talker. Manager brought in and he added good information and suggestions
2026年7月24日
Lisa the store associate & Doug the…
Lisa the store associate & Doug the store manager were very patient, professional, attentive, & knowledgeable. They made my furniture shopping experience amazing!
2026年6月1日
Techs were suppose to arrive today to…
Techs were suppose to arrive today to fix the mattress frame & the mechanism for lifting the mattress. Had an appointment . Canceled without callling me to advise.
2026年5月12日
The sales person
The sales person, Aretha made it a great experience. Listened to what I needed. She was professional yet personable. She answered her question I had. Also being able to have the delivery date exactly when I needed it helped.
2026年4月27日
Great Salesman + quality furniture
Wayne G was extremely helpful and helped me find the perfect loveseat for my mom. I gave him an idea of what I was looking for and after showing me a few options, he allowed me to explore and then came back over to show me some additional options. Wayne listened to my needs and made it easy!
2026年4月11日
Came back due to the quality of your…
Came back due to the quality of your products. Everything I have from Raymour & Flanigan has held up well. I am very proud of and receive many compliments.
2026年4月3日
The minute I walked in the door I was…
The minute I walked in the door I was treated very personable by Mansur. He answered all my questions.. we went back and forth to look at different furniture.. He was very attentive, as well as the young lady that helped check me out
2026年4月2日
Best Customer Services @ Lisa Pugliese
I would give more than 5 stars if I could, we have not purchased any new furniture for years. Lisa Pugliese was extremely knowledgeable and pleasant to work with. Best customer service I ever had. She made my shopping for a new sofa bed so effortlessly. Please ask for her by name!
2026年1月30日
自発的なレビュー
I needed to look around on my own first…
I needed to look around on my own first and my salesman let me do that. Then he had all the info I needed to know about the couch I purchased on his fingertips
2025年10月6日
Raymour & Flanigan the only pace to shop!!I purchased a Dining Set over the phone…
I purchased a Dining Set over the phone with a wonderful gal named Arethra. She did the entire purchase for me, she was professional, had a great personality as well. (East Hanover, NJ)
2025年6月17日
Raymour & Flanigan - East Hanover Outlet からの回答
Hello Nanci,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Aretha was able to assist you with your dining set purchase and that you found her professionalism and personality to be exceptional. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We hope you enjoy your new dining set and look forward to serving you again at our East Hanover location.
Best regards,
The Raymour & Flanigan Team
I went to Raymour and Flanigan in east hanover…
I went to Raymour and Flanigan in east Hanover a couple weeks ago to purchase a new recliner couch . I had talked to an employee Lisa Pugliese on the phone and explained to her i needed a new electric couch that mine at home was old and broke. She was so kind compassionate knowledgable .
She really cared about my needs. I said my daughter is autistic and sensory issues and i needed a recliner couch because i have a leg problem. My daughter does better with soft leather. She went out of her way to search for several different couches. I met Lisa at the store . She was amazing she listened to my concerns showed me many different options. She showed me a perfect couch that filled all my needs. I loved working with her. She made me so happy by her expertise. We have been in touch several times. My new couch will be delivered in monday . I will still go back to the store to visit her. I highly recommend Raymour and Flanigan in east Hanover for their expertise efficiency and kindness. I also talked to Doug the manager and he was amazing as well. Thank you Lisa for being my angel.
2025年5月1日
自発的なレビュー
Raymour & Flanigan - East Hanover Outlet からの回答
Dear Customer,
Thank you so much for taking the time to share your wonderful experience with us at Raymour & Flanigan in East Hanover. We are thrilled to hear that Lisa was able to assist you in finding the perfect recliner couch to meet your family's needs. It’s heartwarming to know that her kindness, compassion, and expertise made such a positive impact on your shopping experience.
We are also pleased to hear that Doug, our manager, contributed to your satisfaction. Our team strives to provide exceptional service, and your feedback is a testament to their dedication.
We hope your new sofa brings comfort and joy to your home. Please feel free to visit us anytime, as we would love to see you again. Thank you for recommending us, and for choosing Raymour & Flanigan.
Warm regards,
The Raymour & Flanigan Team
A very friendly manager helped me pick…
A very friendly manager helped me pick out a new loveseat
2025年3月4日
Raymour & Flanigan - East Hanover Outlet からの回答
Hello Joni,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our manager was able to assist you in finding the perfect loveseat. Providing friendly and helpful service is something we strive for, and it's wonderful to know we met your expectations. If you have any more furniture needs or questions in the future, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Had the bed we were looking for and the…
Had the bed we were looking for and the sales person was informed and accommodating.
2025年2月23日
Raymour & Flanigan - East Hanover Outlet からの回答
Hi Bob L,
Thank you for your great review! We're so happy to hear you found the bed you wanted and that our salesperson was helpful. Our goal is to provide excellent service and help our customers find exactly what they need.
If you have any more feedback or need help in the future, please feel free to reach out. We look forward to serving you again at Raymour & Flanigan Furniture and Mattress Store.
Best,
The Raymour & Flanigan Team
Raymour & Flanigan - East Hanover Outlet からの回答
Hello Michael,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Wayne was able to assist you effectively and that you had a positive experience at Raymour & Flanigan. Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Wayne. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - East Hanover Outlet からの回答
Hello Lin Yang,
Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found our sales team to be friendly and knowledgeable about our mattresses. It's always our goal to provide our customers with the best possible service and help them find exactly what they need.
If there's anything more we can do to improve your experience or assist you further, please don't hesitate to let us know. We hope to see you again soon at Raymour & Flanigan!
Best regards,
The Raymour & Flanigan Team
Great shopping experience
Wayne, the sales person that assisted me was helpful beyond my expectations. He made it a pleasure to make a complicated purchase.
2025年1月15日
Raymour & Flanigan - East Hanover Outlet からの回答
Hello,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Wayne was able to assist you beyond your expectations and make your purchase a pleasurable experience. Our team strives to provide exceptional service, and it's wonderful to know that Wayne delivered on that promise. We appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Raymour & Flanigan Team
It was very good very helpful
2025年1月5日
Very easy to order furniture online
Very easy to order furniture online. The delivery dates worked perfectly. Overall a good experience.
2024年11月20日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。