Ralph was very helpful in helping me find the exact piece I was looking for. Kristen made the check out process simple.
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The manager at the Raymour & Flanigan Outlet in Exton was very helpful. We decided to go back to that store after checking out everything in the main store. She listened to what we wanted, and provi... もっと見る
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Beautiful and spacious showroom with nice, updated furniture groupings. Friendly and very helpful associates. Did not feel pressured, the salesperson was not hovering over us, but was readily availa... もっと見る
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Bought the home furniture from exton store and found the loveseat and sofa materials are ripping off like paint. The furniture is around 2 years old and the manager of the store is not helpful and the... もっと見る
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企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
103 East Swedesford Rd, 19341, Exton, PA, 米国
- 4848792614
4.5
優良
77件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 3％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ralph was very helpful in helping me…
Ralph was very helpful in helping me find the exact piece I was looking for. Kristen made the check out process simple.
2026年6月26日
Very helpful associate.
2026年4月10日
Great Team at the Outlet!
Worked with the management team, specifically Melissa for a reselect purchase and she helped my wife and I through the process of picking another sofa. She was very knowledgeable and patient with us, assisting us make the final decision.
2026年4月2日
Dishonest and Poor Service
We ordered 2 tables online and it stated both were in stock and ready to ship immediately. We were told we could pick them up from the local store in about a week. We went to the store to pick them up and were told only one table had arrived on the truck. They said the second table would arrive in 3-7 days (next 2 truck deliveries) and we could take the 1st table with us now, which we didn. We waited 7 days and called to confirm we could pick up the second table. That is when they said the second table was backordered and would not arrive for approx 3 months!!! So we stated we wanted to return the 1st table since it was a matching set and one table did us no good. We were told no returns were permitted. They offered to "let us return it" for a 15% restocking fee as a "courtesy". Now we are stuck with one table, can't go shop somewhere else for 2 matching tables because we would be out the money we already paid. And there is no guarantee our second table will ever arrive. I'm afraid they may just discontinue it before it ever ships. How do you take our money for matching set tables and say they are both "ready to ship" then only ship one, let us take it so we can't return it, then say the second one is not coming.
2026年1月8日
Walter explain everything and we didn’t…
Walter explain everything and we didn’t need to wait any additional time to purchase
2025年9月2日
Great experience with Raymour & Flanigan's stores!
I have made visits to multiple showrooms. Ralph made the experience easy and the process pressure free. I was filling a house with outlet and regular furniture and used multiple sales people from different stores. They all were great.
2025年8月31日
AC a genuine helpful wizard.
AC went out of his way to catch and correct an error I had made ordering. He directed me on how to complete the order correctly on line. His patience, knowledge and assistance was remarkable.
2025年6月21日
自発的なレビュー
Raymour & Flanigan - Exton Outlet からの回答
Hello Michael,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that AC was able to assist you effectively and that his patience and knowledge made a positive impact on your ordering process. We strive to provide exceptional service, and it's wonderful to know that AC went above and beyond to ensure your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Prompt delivery and professional white…
Prompt delivery and professional white glove service
2025年6月14日
Raymour & Flanigan - Exton Outlet からの回答
Hi Thomas,
Thank you for taking the time to share your experience with us! We're thrilled to hear that you were pleased with our prompt delivery and professional white glove service. Providing exceptional service is a top priority for us, and it's wonderful to know that we met your expectations.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out.
Best regards,
Raymour & Flanigan Customer Service Team
all went well
2025年4月12日
Raymour & Flanigan - Exton Outlet からの回答
Hello Chris,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that everything went well during your experience at Raymour & Flanigan. Your 5-star rating means a lot to our team, and we're delighted to know that we met your expectations.
If there's anything else we can do for you or if you have any future furniture needs, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Our sales person was awesome!
Our sales person was awesome!
Great selection with prices to match!!!
2025年4月3日
Raymour & Flanigan - Exton Outlet からの回答
Hello Valued Customer,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had such a positive experience with our sales team and that you enjoyed our selection and pricing. Your satisfaction is our top priority, and it's always rewarding to know when we've met your expectations.
We look forward to welcoming you back to Raymour & Flanigan in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Great service
Great service! He gave us time to check things out on our own, answered all our questions, open the sleeper sofa so we could check it out and was very friendly.
2025年3月25日
Raymour & Flanigan - Exton Outlet からの回答
Hello Valued Customer,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you received great service and that our team member was able to assist you effectively. It's wonderful to know that you felt comfortable exploring our selection and that all your questions were answered. We strive to provide a friendly and helpful atmosphere, and your feedback confirms we're on the right track. We look forward to welcoming you back to Raymour & Flanigan in the future!
Best regards,
The Raymour & Flanigan Team
Ralph our sales person was great and…
Ralph our sales person was great and easy to work with.
He and the office team were very accommodating and provided an excellent sales experience.
2025年1月2日
No pressure and great deal
No pressure and great deal. Sometimes when you go to a store there is the fear of that pressure being put on you to buy. I left feeling comfortable and didn't but that day. Because of the feeling of ease I went back the next day and purchased.
2024年11月20日
Raymour & Flanigan - Exton Outlet からの回答
Hi Geoffrey,
Thank you so much for sharing your experience! We're thrilled to hear that you felt no pressure during your visit and that you found a great deal. It's wonderful to know that our relaxed atmosphere made you feel comfortable enough to return and make a purchase. We truly appreciate your business and look forward to serving you again in the future!
Best regards,
Ashley F.
The Raymour & Flanigan Team
Our recent visit to the Outlet Store in…
Our recent visit to the Outlet Store in Exton was great because the salesman allowed us to browse the selection of sofas without being bothered. He kept an eye on us, and stopped by to answer questions, but allowed us time to make up our minds without hovering. It was much appreciated.
2024年11月18日
Raymour & Flanigan - Exton Outlet からの回答
Hi Emilie,
Thank you so much for sharing your positive experience at our Exton Outlet Store! We're thrilled to hear that you enjoyed the relaxed browsing environment and found our salesman's approach helpful. It's great to know that you appreciated having the space to make your decision without feeling pressured. We hope you love your new sofa and look forward to welcoming you back in the future!
Best regards,
Ashley F.
The Raymour & Flanigan Team
Jennifer was great!
Jennifer was great!! I don’t like it when sales people follow me around. She was great. Let me know she was available for questions or help, but then let me walk around at my leisure to find what I was looking for, which I did. Then she gave me the help I needed with the purchase which worked out perfectly for me.
2024年11月16日
Raymour & Flanigan - Exton Outlet からの回答
Hi Marion,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Jennifer provided you with the perfect balance of assistance and space to browse at your own pace. It's wonderful to know that you found exactly what you were looking for and that the purchase process went smoothly. We appreciate your kind words and your 5-star rating. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Exton Outlet からの回答
Thank you so much for your review, Mehwish! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Great salesperson!
Walter was very helpful and informative. I am very happy with my shopping experience.
2024年10月14日
Raymour & Flanigan - Exton Outlet からの回答
Thank you so much for your review, Nancy! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
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