We were warmly greeted by a sales representative as we entered the store. She asked what we were looking for and quickly guided us to the appropriate section of the showroom. She was very professional... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Furniture not delivered as promised. Called 5 times to have loveseat replaced due to pull in front. Was promised new one would come with sofa . Sofa delivered yesterday with no new love seat. I am tot... もっと見る
Pamela was wonderful to work with! She was able to show us options that worked within our list of wants and needs and she made the whole experience great.
Had a great shopping experience at R&F! Our sales rep, Shakeela Said, was knowledgeable and patient. She was there to answers all our questions and in the shadows when we were browsing n contemplating... もっと見る
企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
895 East Gate Boulevard, 11530, Garden City, NY, 米国
- 5163073693
4.6
優良
398件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The delivered sofa is wobble and one of…
The delivered sofa is wobble and one of the leg is defective. I called sales and he said need to set up repair service. Technician came a week later on 11.07 and fixed the leg, remove the plastic cushion of one leg to make it touching the floor, I'm not satisfied with it, want a replacement but he said not his call. So I went to store speaking with the sales on 11.16 and he spoke to his manager, then he brought me to customer care saying that will request a new sofa for me, but that's Sunday so they need to let me know next day Monday, then until today 12.06 still no confirmation and no update, and saying that need to wait for reply from repair division, very frustrated.
2025年10月31日
自発的なレビュー
Maureen was very well prepared for my…
Maureen was very well prepared for my visit and showed me many options that I never even considered. She meticulously researched everything
before I visited with her and was very pleasant !!
I will be back !!
2025年10月26日
自発的なレビュー
Pls give our sales rep and big raise!!
Pls give our sales rep and big raise!!! Super friendly, knowledgeable, understanding, caring, and alert! His name is Ryan!!!
2025年9月19日
Great satisfaction
Eric our salesperson was attentive and knowledgeable of the product line very well. His guidance helped us choose the best choice for our needs.
2025年9月4日
Ryan Chang went out of his way to…
Ryan Chang went out of his way to explain the bed and mattress that we ordered.
2025年9月2日
Raymour & Flanigan - Garden City からの回答
Dear Regina Loftus,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Ryan Chang. It's great to know that he went above and beyond to explain the bed and mattress you ordered. At Raymour & Flanigan, we strive to provide exceptional service, and it's always rewarding to hear that our team members are making a difference.
Your 5-star rating means a lot to us, and we are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Warm regards,
[Your Name]
Raymour & Flanigan Customer Service Team
Very knowledgeable salesperson
Very knowledgeable salesperson. Made our purchase very easy.
2025年8月31日
Anthony was amazing helping us in the…
Anthony was amazing helping us in the Garden City location! The whole process was seamless!
2025年8月28日
Raymour & Flanigan - Garden City からの回答
Hello Melissa,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Anthony provided you with amazing service and that the entire process was seamless for you. Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Anthony and the team.
If there's anything else we can do for you, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
I was told my order would be ready for…
I was told my order would be ready for pickup on Friday then I got to the pickup location Friday at noon and was told it was not there yet. The people at the store said unfortunately when you order online they don't tell you that it won't be ready until Friday afternoon. Maybe that should be specified when you order online so I don't have to waste my time.
2025年8月19日
Raymour & Flanigan - Garden City からの回答
Dear Kenneth,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the pickup of your order. We understand how frustrating it can be to arrive expecting your items, only to find out they are not ready.
Your comments are very important to us, and we are committed to improving our communication regarding order pickup times. We will be reviewing our online ordering process to ensure that clearer information is provided to our customers in the future.
We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future.
Best regards,
[Your Name]
Raymour & Flanigan Customer Service Team
Loved my experience here with Anthony…
Loved my experience here with Anthony Palazzo. Made my first time apartment very pleasant and was very helpful. Will be coming here again!
2025年8月10日
Raymour & Flanigan - Garden City からの回答
Hello Christina,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Anthony made your first-time apartment shopping pleasant and helpful. It's always our goal to provide exceptional service, and we're delighted that you plan to visit us again. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again soon!
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Garden City からの回答
Hello Alicia,
Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had a great experience with our customer service team and that all your questions were answered. Providing exceptional service is our top priority, and your kind words are truly appreciated.
If you have any more questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan.
Best regards,
The Raymour & Flanigan Team
Anthony Palazzo was my salesman.I could…
Anthony Palazzo was my salesman.I could not have asked for someone more helpful and caring about my purchase. He was not pushy at all. (very important) I have not bought furniture in years and my life has changed drastically to what type of furniture I needed. Anthony was so very knowledgeable in what I was looking for.He made it a very good experiende.
2025年7月21日
Raymour & Flanigan - Garden City からの回答
Dear Betty,
Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that Anthony provided you with the helpful and caring service you deserved during your visit. It's great to know that he made your furniture shopping experience enjoyable and stress-free, especially during such a significant change in your life.
We truly appreciate your kind words and your perfect rating. Your feedback motivates us to continue delivering exceptional service to all our guests. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for choosing Raymour & Flanigan. We look forward to serving you again!
Best,
The Raymour & Flanigan Team
Stephane was terrific!
2025年7月21日
Raymour & Flanigan - Garden City からの回答
Hello Andrew,
Thank you for sharing your feedback with us! We're happy to hear that Stephane gave you great service. At Raymour & Flanigan, we want to make sure our customers have the best experience, and it's great to know that Stephane helped with that.
If there's anything else we can help you with or if you have more comments, please feel free to reach out.
Best regards,
The Raymour & Flanigan Team
Replacement mattress
Les was great. He understood what I was looking for.
He provided excellent advice and I was able to replace the mattress that was damaged.
2025年7月21日
Raymour & Flanigan - Garden City からの回答
Hello Barbara,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Les was able to assist you effectively and provide the advice you needed to replace your damaged mattress. It's wonderful to know that you were satisfied with the service you received. We truly appreciate your 5-star rating and your kind words. If there's anything else we can do for you in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Garden City からの回答
Hello Michael,
Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had an excellent customer service experience at Raymour & Flanigan. Our team is dedicated to providing the best service possible, and it's always rewarding to know when we've succeeded. If there's anything else we can do for you, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Michelle was extremely helpful and…
Michelle was extremely helpful and patient while we made our decision.
2025年7月7日
Raymour & Flanigan - Garden City からの回答
Hello Denise,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Michelle was able to assist you with patience and helpfulness during your decision-making process. Providing excellent customer service is a top priority for us, and it's wonderful to know that Michelle made a positive impact on your visit.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan.
Best regards,
The Raymour & Flanigan Team
Sales Person was excellent
2025年7月6日
Raymour & Flanigan - Garden City からの回答
Hello Allan,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had an excellent experience with our team. Providing exceptional service is something we strive for, and it's wonderful to know we met your expectations. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future!
Best,
The Raymour & Flanigan Team
Our sales woman was friendly
Our sales woman was friendly, personable, knowledgeable and helpful!
2025年7月6日
Raymour & Flanigan - Garden City からの回答
Hello Joan,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had such a positive experience with our saleswoman. It's great to know that she was friendly, personable, knowledgeable, and helpful during your visit. We strive to provide the best service possible, and your kind words are truly appreciated.
If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out. We look forward to serving you again in the future!
Warm regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Garden City からの回答
Hello Tobey,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Joe Macron provided you with excellent service. At Raymour & Flanigan, we strive to ensure our customers have a positive and memorable shopping experience, and it's wonderful to know that Joe met your expectations.
If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
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