Monique was knowledgeable @ pleasant. She made this interaction easy & I would definitely ask for her help the next time using Raymor & Flanagan!
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I normally don’t write these but I had such a great experience here. The salesman, Adam, was not pushy but still helpful. He answered all of my questions and was very kind and easy to talk to. I will... もっと見る
企業が回答しました
Had a horrible experience with store manager Craig! He was absolutely rude and never cared to change his attitude, even when confronting him to tell him to never speak to a customer like that. His re... もっと見る
Our salesman greeted us as we came in the store and was very knowledgeable, professional, and explained everything very well. It was probably the first furniture store where we weren’t stalked by th... もっと見る
企業が回答しました
企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
371 W. Eisenhower Drive, 17331, Hanover, PA, 米国
- 7179691596
4.8
優良
180件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 0％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Our Salesman was great
The salesman Adam was great, attentive, and informative. We are pleased with our selection. We were surprised and dislike that Raymour & Flanigan charges a delivery fee.
2024年11月25日
Raymour & Flanigan - Hanover からの回答
Hi Ken,
Thank you for taking the time to share your experience with us! We're thrilled to hear that Adam provided you with great service and that you're pleased with your selection. We understand that delivery fees can be a surprise, and we appreciate your feedback on this matter. Your input helps us improve our services. We hope you enjoy your new furniture and look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Team
Super simple and I texted with the chat…
Super simple and I texted with the chat and they were so polite and helpful.
2024年11月12日
Raymour & Flanigan - Hanover からの回答
Hi Jennifer,
Thank you so much for sharing your positive experience! We're thrilled to hear that our chat team was polite and helpful. Your satisfaction is our top priority, and it's great to know that the process was super simple for you. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Hanover からの回答
Thank you so much for your review, Jason! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
We were greeted by Adam right away and…
We were greeted by Adam right away and offered some help. He explained what was on sale and how the store was laid out, for what we were looking for. Our salesman then followed up a few times during us trying to decide on a direction we wanted to go. He even helped carry the pillows for me to color match different fabrics. It was a stress-free process from start to finish.
2024年10月14日
Raymour & Flanigan - Hanover からの回答
Dear Rosemary,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Adam provided you with such attentive and helpful service. It's great to know that he made your shopping experience stress-free and enjoyable, from explaining the sales and store layout to assisting with color matching. We appreciate your kind words and look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Representative knew exactly what I…
Representative knew exactly what I wanted and found the perfect chair. Very quick and easy.
2024年10月5日
Raymour & Flanigan - Hanover からの回答
Hi Virginia,
Thank you so much for your wonderful review! We're thrilled to hear that our representative was able to help you find the perfect chair quickly and easily. Your satisfaction is our top priority, and it's great to know we met your expectations. Enjoy your new chair, and we look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
No pushy salesman
No pushy salesman. Shopped around found what I liked then salesperson was very friendly in completing sale. Answered all my questions
2024年10月4日
Raymour & Flanigan - Hanover からの回答
Hi Michael,
Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed a pressure-free shopping environment and found our salesperson friendly and helpful. It's great to know that all your questions were answered to your satisfaction. We appreciate your kind words and your 5-star rating. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
Raymour and Flanigan Furniture
Don Langhirt was an excellent consultant - very courteous, friendly and knowledgeable regarding customer service.
Also, the furniture was high quality, and reasonably priced, equating to best value ... it was actually a pleasure wandering the store.
2024年9月24日
Raymour & Flanigan - Hanover からの回答
Hello Jim Dolan We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Salesperson really wanted to get us the…
Salesperson really wanted to get us the perfect fit mattress.
2024年8月19日
Raymour & Flanigan - Hanover からの回答
Dear David,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that our salesperson was dedicated to helping you find the perfect mattress. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. Enjoy your new mattress, and we look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Adam was patient and kind …… and very…
Adam was patient and kind …… and very helpful!!!!
Excited for sectional to arrive Sunday . He gave clear instructions if sectional was damaged upon arrival .
I recommend him to all in need of a great shopping experience with selecting new furniture .
2024年8月19日
Raymour & Flanigan - Hanover からの回答
Hi Angie,
Thank you so much for sharing your wonderful experience with Adam! We're thrilled to hear that he provided you with the patience, kindness, and helpfulness you deserve. It's fantastic to know that you felt well-informed about the delivery process and are excited for your new sectional to arrive. Your recommendation means a lot to us, and we hope you enjoy your new furniture for years to come. If you need any further assistance, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
This was the first time in store
This was the first time in the store what a beautiful store lots to see ,and wonderful salesman Donald Langhirt no pressure but very helpful.I think it expensive I just hope it all holdes up.
2024年8月18日
Raymour & Flanigan - Hanover からの回答
Dear Clyde,
Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed your visit to our store and found it beautiful with plenty to see. It's wonderful to know that Donald provided you with helpful and pressure-free assistance. We understand that quality is important, and we strive to offer products that stand the test of time. We appreciate your feedback and look forward to serving you again in the future.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Outstanding Experience!
Great selection to choose from, everyone was friendly and helpful, no pressure sales, and easy checkout. We felt at ease talking with and asking questions to Adam? (at the Hanover store) as he was knowledgeable, helpful and thorough.
2024年8月10日
Raymour & Flanigan - Hanover からの回答
Hi Scott,
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our selection and had a positive experience at our Hanover store. It's great to know that Adam was able to assist you effectively and make you feel comfortable during your visit. We appreciate your kind words and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Hanover からの回答
Hi Joseph,
Thank you so much for your kind words! We're thrilled to hear that Monique was able to assist you effectively. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
It's an uncomfortable feeling
When walking into the store, I see several sales vultures awaiting the next customer. It's just not a comfortable feeling. Sales folks were fine, the Customer Service Team could use more training in positive customer service. I was told to expect my product by Thurs/Friday of the next week. The CS team called to say the product was in - a warehouse, who knows where on the Tuesday before I expected the product. It took another full week to get the item from the warehouse to the store for pickup. While the chair is great so far; I doubt I ever return to the Hanover Store.
2024年6月25日
自発的なレビュー
Raymour & Flanigan - Hanover からの回答
Hello Katie We're sorry to hear you had a negative experience in our showroom. This is certainly not how we want our customers to feel while shopping with us! If you'd like to discuss this matter further, please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as your name and phone number. Thank you!
Found Exactly What We Were Looking For
We drove more than 50 miles to the Hanover store. We found the lift recliner we previously saw on the web page and made the purchase within 20 minutes. Adam was knowledgeable and helpful with demonstrating the product. We look forward to another visit/purchase in the near future!
2024年6月14日
自発的なレビュー
Raymour & Flanigan - Hanover からの回答
Hello ES Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!
Raymour & Flanigan - Hanover からの回答
Thank you so much for your review, Dale! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Raymour & Flanigan - Hanover からの回答
Thank you so much for your review, Chris! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Raymour & Flanigan - Hanover からの回答
Hello Debra Zickafoose! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Jose was very helpful
Jose was very helpful. He allowed us to take our time and look around without any pressure. Great experience and we got exactly what we were looking for at a fabulous price.
2024年5月25日
Raymour & Flanigan - Hanover からの回答
Hello Janet Weitkamp! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Scott was very personable and helpful.
2024年5月18日
Raymour & Flanigan - Hanover からの回答
Hello Barbara Rang! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Raymour & Flanigan - Hanover からの回答
Thank you so much, Sarah, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
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