While overall I am happy with my instore experience and customer relations, I am not happy with one of my purchases. I just think that what the quality of the items in the store are much higher than... もっと見る
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レビュアーのコメントを見てみましょう
Basil greeted me when I came in and listened to what I was looking for. He was not about selling me a high priced product but a product that was perfect for my mothers needs. He actually helped me s... もっと見る
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Our sales associate, Mona Rifai, was outstanding. She showed understanding for our needs & situation, as well as immense compassion for my mother-in-law & her health concerns. I'm so grateful for Mona... もっと見る
企業が回答しました
Salesman Arnaldo was fantastic! He listened and showed available products, while allowing me to spend the time to choose items needed, with no pressure. This knowledgeable attention to details allowed... もっと見る
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企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
700 Nassau Park Blvd, 8550, West Windsor Township, NJ, 米国
- 6097852861
4.4
優良
72件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 0％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
While overall I am happy with my…
While overall I am happy with my instore experience and customer relations, I am not happy with one of my purchases. I just think that what the quality of the items in the store are much higher than what they deliver from their warehouse.
2026年7月29日
Eva’s the best!
Eva, she was the best. She kept our “qualifiers” in mind and helped us find the best fit for our needs. She was personal, not overbearing & very knowledgeable. Eva is an asset to Raymond & Flanigan.
2026年6月17日
Salesman was great!
2026年5月17日
The worst store ever
The worst store ever, till now whatever I have purchased, I only had bad experience from mattress to couch. Recently I went to the Nassau Park Outlet and ordered a Rug, the sales person told me that the Rug will be sent free of cost to my home address within a week, it's been 3 weeks now and I have not received it yet, now when I am calling them they are saying it has to picked up from store. If the salesperson is not aware of the policies they should not be commiting anything. I would have picked up from store that day itself. This is my last purchase from this store
2025年10月25日
自発的なレビュー
A very courteous manager at the…
A very courteous manager at the Warehouse in Princeton, NJ, who was knowledgeable about the piece of furniture that I was looking for.
2025年9月4日
Salesman Arnaldo was fantastic
Salesman Arnaldo was fantastic! He listened and showed available products, while allowing me to spend the time to choose items needed, with no pressure. This knowledgeable attention to details allowed for my great purchase to be completed quickly. He showed me exactly what I needed! I will be back soon.
2025年8月28日
Raymour & Flanigan - Lawrenceville Outlet からの回答
Hello AP,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Arnaldo provided you with such attentive and pressure-free service. It's great to know that his knowledge and attention to detail helped you find exactly what you needed. We strive to make every shopping experience as pleasant and efficient as yours was, and your feedback is truly appreciated.
We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Outlet soon. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Lawrenceville Outlet からの回答
Hello William,
Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had a great experience with our selection and the professionalism of our associate. Providing excellent service and a wide range of quality furniture options is something we strive for every day, and it's wonderful to know we met your expectations.
Your 5-star rating is greatly appreciated and motivates us to continue delivering the best for our customers. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out.
We look forward to serving you again soon!
Best regards,
The Raymour & Flanigan Team
Efficient and Easy
Made a selection on a sofa and was out of the store in less than an hour. The saleswoman was very helpful and informative. She clearly explained the fabrics and color options as well as the accessories available.
2025年7月31日
Raymour & Flanigan - Lawrenceville Outlet からの回答
Hello FeverAM,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a smooth and efficient shopping experience at Raymour & Flanigan. It's wonderful to know that our saleswoman was able to assist you with helpful and informative service, making your selection process easier. We strive to provide our customers with a wide range of options and knowledgeable support, and your feedback reassures us that we're on the right track.
We hope you enjoy your new sofa and look forward to welcoming you back for any future furniture needs. If you have any questions or need further assistance, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Lawrenceville Outlet からの回答
Hello Nathan,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a positive experience with our salesman and that you appreciated the patient and non-pushy approach. Our team strives to provide a comfortable and welcoming environment for all our customers, and it's wonderful to know we met your expectations.
Your perfect rating means a lot to us, and we look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Very unorganized and rude company that…
Very unorganized and rude company that is telling customers to bounce back between online service center calls and store support.
2025年7月4日
Raymour & Flanigan - Lawrenceville Outlet からの回答
Hello Sri Reddy,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had with our service. It is our goal to provide a seamless and respectful experience for all our customers, and it seems we fell short in your case.
We are committed to improving our processes and ensuring that our team provides the support you need without unnecessary back-and-forth. Your feedback is invaluable in helping us identify areas where we can improve.
Please feel free to reach out to us directly if there's anything specific we can do to address your concerns or assist you further.
Thank you for bringing this to our attention.
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
My sales person was extremely helpful
2025年4月22日
Raymour & Flanigan - Lawrenceville Outlet からの回答
Hello Sharon,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that your salesperson was extremely helpful during your visit. Providing excellent customer service is a top priority for us at Raymour & Flanigan, and it's wonderful to know we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Basil was great and wasn’t pushy
Basil was great and wasn’t pushy. It took us awhile to decide which bedroom
Set but he was patient
2025年3月22日
Raymour & Flanigan - Lawrenceville Outlet からの回答
Hello Beth,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Basil was able to assist you without any pressure and that his patience helped you find the perfect bedroom set. We strive to provide a comfortable and supportive shopping environment, and it's wonderful to know that Basil delivered on that promise.
Your feedback is incredibly valuable to us, and we look forward to welcoming you back to Raymour & Flanigan in the future. If you have any further questions or need assistance, please don't hesitate to reach out!
Warm regards,
The Raymour & Flanigan Team
Chigbo was an amazing associated
Chigbo was an amazing associated. He was caring, and very informative. I appreciate his help.
2025年2月25日
Raymour & Flanigan - Lawrenceville Outlet からの回答
Hello Patricia Davis,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Chigbo provided you with such caring and informative service. It's wonderful to know that his assistance made a positive impact on your visit.
If you have any more comments or need further assistance, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan Furniture and Mattress Outlet.
Best regards,
The Raymour & Flanigan Team
The service was impeccable
The service was impeccable. Forgive my forgetting the sales person’s name but his number on the order ticket is DP1F. He was awesome and so easy to work with. No pressure. I’ll be back!
2025年2月9日
Raymour & Flanigan - Lawrenceville Outlet からの回答
Hello Joe,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had an impeccable experience at Raymour & Flanigan Furniture and Mattress Outlet. It's great to know that our team member, identified by the number DP1F, made your visit enjoyable and pressure-free. We will be sure to pass along your kind words to him.
We look forward to welcoming you back soon and assisting you with any future needs. If there's anything else we can do for you, please don't hesitate to reach out.
Warm regards,
Ashley F.
The Raymour & Flanigan Team
888-729-6687
Excellent and patient customer service
Excellent and patient customer service. Definitely presented all furniture options available within my size guidelines.
2025年1月21日
Raymour & Flanigan - Lawrenceville Outlet からの回答
Dear R. McCain,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you received excellent and patient customer service during your visit. Our team strives to present all available options to meet your needs, and it's wonderful to know we succeeded in doing so for you.
Your feedback is greatly appreciated and will be shared with our team to continue providing exceptional service. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Outlet in the future.
Warm regards,
The Raymour & Flanigan Team
I was given helpful direction when I…
I was given helpful direction when I entered the store; I found what I was looking for at a great price and was not pestered as I shopped!
2024年11月24日
Raymour & Flanigan - Lawrenceville Outlet からの回答
Dear Patricia,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that you found exactly what you were looking for at a great price and that our team provided helpful direction without being intrusive. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to welcoming you back to our store in the future!
Best regards,
The Raymour & Flanigan Team
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