While overall I am happy with my instore experience and customer relations, I am not happy with one of my purchases. I just think that what the quality of the items in the store are much higher than... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Basil greeted me when I came in and listened to what I was looking for. He was not about selling me a high priced product but a product that was perfect for my mothers needs. He actually helped me s... もっと見る
企業が回答しました
Our sales associate, Mona Rifai, was outstanding. She showed understanding for our needs & situation, as well as immense compassion for my mother-in-law & her health concerns. I'm so grateful for Mona... もっと見る
企業が回答しました
Large store. Very helpful staff. No pressure. Lot to choose from. Great experience.
企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
700 Nassau Park Blvd, 8550, West Windsor Township, NJ, 米国
- 6097852861
4.4
優良
73件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I was given helpful direction when I…
I was given helpful direction when I entered the store; I found what I was looking for at a great price and was not pestered as I shopped!
2024年11月24日
Raymour & Flanigan - Lawrenceville Outlet からの回答
Dear Patricia,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that you found exactly what you were looking for at a great price and that our team provided helpful direction without being intrusive. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to welcoming you back to our store in the future!
Best regards,
The Raymour & Flanigan Team
Sales person -Dan was extremely…
Sales person -Dan was extremely helpful. I needed a recliner for my mother and I got it delivered next day. Positive experience and appreciate his help. Thank you.
2024年11月6日
Raymour & Flanigan - Lawrenceville Outlet からの回答
Hi Ana,
Thank you so much for sharing your positive experience with us! We're delighted to hear that Dan was able to assist you in finding the perfect recliner for your mother and that the delivery met your expectations. Your kind words and high rating mean a lot to us. If you need any further assistance in the future, please don't hesitate to reach out. Enjoy the new recliner!
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
Unexpected help with our stressful situation
My sister and I walked into the store looking for a roll away bed for my elderly mother who was being discharged from the hospital so she could stay on the ground floor of her home. They didn’t have one but after telling Eva, the saleswoman, our situation she suggested obtaining an adjustable bed. She worked with us to figure out the best one and was mindful of the cost. My mother is home now and so happy and safe in her new bed. We would have never thought of this and are so thankful to Eva for pointing us in this direction. Delivery was next day just in time for her arrival home. We can’t thank you enough for making a stressful situation a bit easier.
2024年10月20日
自発的なレビュー
Raymour & Flanigan - Lawrenceville Outlet からの回答
Dear Jennifer,
Thank you so much for sharing your experience with us. We're delighted to hear that Eva was able to assist you and your sister in finding the perfect solution for your mother's needs. It's wonderful to know that your mother is happy and safe in her new adjustable bed. We understand how important it is to make such transitions as smooth as possible, and we're glad we could help make a stressful situation a bit easier for your family. Your kind words will certainly be shared with Eva and the rest of our team.
Wishing your mother a speedy recovery and many comfortable nights in her new bed!
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
We had a very good conversation and…
We had a very good conversation and experience at the store.
2024年9月20日
Raymour & Flanigan - Lawrenceville Outlet からの回答
Thank you, Ernesto, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
El trato de su personal
2024年7月7日
Raymour & Flanigan - Lawrenceville Outlet からの回答
Dear Rafael,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with our staff. Providing excellent customer service is one of our top priorities, and it's wonderful to know that we met your expectations. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
Basil was great to work with and gave…
Basil was great to work with and gave me other alternatives once I found out that the item I wanted was no longer being made
2024年7月5日
Raymour & Flanigan - Lawrenceville Outlet からの回答
Thank you so much for your review, Donna! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Raymour & Flanigan - Lawrenceville Outlet からの回答
Hello Joann We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Efficient and helpful
2024年6月11日
Raymour & Flanigan - Lawrenceville Outlet からの回答
Hello T Lau Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!
The sales associate was very…
The sales associate was very knowledgeable, personable, and helpful in finalizing my purchase.
2024年6月2日
Raymour & Flanigan - Lawrenceville Outlet からの回答
Hello BM! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Tempurpedic mattress buyingDisappointed that the tempur breeze…
Disappointed that the tempur breeze firm mattress was not available to try. The contour pillow was not available either and was a special order and it took forever for that order to process. The sales person was not aware of ongoing tempurpedic incentives by the company. The billing person made mistakes and had to wait for it to ne corrected.
2024年5月27日
Raymour & Flanigan - Lawrenceville Outlet からの回答
Hello Anonymous! Thank you for your feedback. We are sorry to see that you only had a 3-star experience with us! If there is anything we can help you with, please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as the name and phone number associated with your account. Thank you!
Dan is the man……..
2024年4月17日
Raymour & Flanigan - Lawrenceville Outlet からの回答
Hello DThomas We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
The salesperson was ver helpful.
The salesperson was ver helpful and knowledgeable about the item I was looking for and informative about the financing options
2024年3月14日
Raymour & Flanigan - Lawrenceville Outlet からの回答
Hello Miranda Jackson! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
Basile is a valuable team member
Basile is a friendly, knowledgeable and helpful sales associate to work with.
2024年2月19日
Raymour & Flanigan - Lawrenceville Outlet からの回答
Thank you so much for your review, Jennifer! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
I had to cancel my furniture however my…
I had to cancel my furniture however my salesperson Dan was wonderful.
2024年2月9日
Raymour & Flanigan - Lawrenceville Outlet からの回答
Hello Nancy! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
Kathy is an amazing saleswomen
Kathy is an amazing saleswomen , she listened to our needs , she was very patient and knowledgeable a true delight to work with highly recommended for your next visit to Raymore
2024年2月10日
自発的なレビュー
Very good customer service at the store…
Very good customer service at the store and by the delivery team. Prompt delivery in less than 24 hours
2024年2月5日
Raymour & Flanigan - Lawrenceville Outlet からの回答
Hello Sirish Dave! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!
The sales person Mona was very nice…
The sales person Mona was very nice brought us around and showed us various mattresses, explained the difference and had us try it out, we tried the different comforts of each mattress,
2024年1月14日
Raymour & Flanigan - Lawrenceville Outlet からの回答
Thank you so much for your review, John! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Arnaldo is always extremely helpful and…
Arnaldo is always extremely helpful and courteous as is all the staff at Raymour
2023年11月6日
When I ordered the chairs it did not…
When I ordered the chairs it did not show that items were out of stock. I was awaiting for my delivery and received an email saying they are out of stok
2023年10月16日
Raymour & Flanigan - Lawrenceville Outlet からの回答
Hi Carmen. We are so sorry for the experience you have had with us. We'd like to get you in touch with our Customer Care team to help resolve this issue. Please email us at rfcare@raymourflanigan.com with your name and the phone number associated to your account so we can try to resolve this for you. Please be sure to include a brief description of this issue. Thank you!
Our sales associate
Our sales associate, Mona Rifai, was outstanding. She showed understanding for our needs & situation, as well as immense compassion for my mother-in-law & her health concerns. I'm so grateful for Mona's attention to detail, knowledge & experience. When we return for our next furniture purchase, we will certainly seek out Mona! If EVERY sales associate were like Mona, Raymour & Flanigan would be all the more better! We were highly pleased!
2023年10月16日
Raymour & Flanigan - Lawrenceville Outlet からの回答
Thank you so much for your review! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
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