Sherry Toro spend a lot of time with us when we were upgrading our mattress. She was extremely knowledgeable, accommodating and helpful. I had to make changes due to my bed frame and Sherry was abl... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Working with Anthony is a pleasure! Anthony listened to what I was looking for in living room furniture and helped me during the process in deciding what was best for what I was looking for and answe... もっと見る
企業が回答しました
Steve was our sales person. He claimed we only were approved for $3000, but I got a letter in the mail afterward that said we were approved for $9300. Then, after putting the money down and going to m... もっと見る
We came in to start exploring new mattress options. We feel like we hit the lotto having Patrick as our salesperson. He was extremely knowledgeable and patient. He was ZERO pressure, yet we still ende... もっと見る
企業が回答しました
企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
985 Bethlehem Pike, 18936, Montgomeryville, PA, 米国
- 2156618010
4.6
優良
279件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The sales people were very courteous…
The sales people were very courteous and helpful. They did not rush our decision. Paperwork was done quickly and explained well.
2025年8月29日
Helpful customer service rep
Helpful customer service rep. Left the store with order we needed and wanted.
2025年8月14日
Raymour & Flanigan - Montgomeryville からの回答
Hello Edie,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that our customer care representative was able to assist you effectively and that you left our store with exactly what you needed and wanted. Your satisfaction is our top priority, and your kind words mean a lot to us. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Michele was great
Michele was great. She was patient with us as we went through the pros and cons over the two couches we were debating on. Everyone was super nice.
2025年8月12日
Raymour & Flanigan - Montgomeryville からの回答
Hello Stacy,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Michele was able to assist you patiently and that you had a positive experience while choosing your new couch. Our team strives to provide the best service possible, and it's always rewarding to know when we've succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Montgomeryville からの回答
Dear Leslie,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you are impressed with the quality of our furniture. At Raymour & Flanigan, we strive to provide our customers with the best products and service, and it’s incredibly rewarding to know that we have met your expectations.
Your satisfaction is our top priority, and your kind words motivate us to continue delivering excellence. If there’s anything else we can do for you or if you have any questions, please don’t hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Montgomeryville からの回答
Hi William,
Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that our team provided you with first-class assistance. We strive to offer the best service possible, and it's wonderful to know we met your expectations.
If you need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Found just what we were looking for…
Found just what we were looking for with fast delivery
2025年7月10日
Raymour & Flanigan - Montgomeryville からの回答
Hello Michael,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found exactly what you were looking for and that our delivery service met your expectations. Your satisfaction is our top priority, and it's wonderful to know we could provide you with a 5-star experience.
If you have any more feedback or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Montgomeryville からの回答
Hi Martin,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Belinda provided you with wonderful service and that you had a great experience at Raymour & Flanigan. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Warm regards,
Raymour & Flanigan Furniture and Mattress Store
Raymour & Flanigan - Montgomeryville からの回答
Hello,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience with our team. Providing excellent service is a top priority for us, and it's wonderful to know that we met your expectations.
If there's anything else we can assist you with or if you have any further comments, please don't hesitate to reach out. We look forward to serving you again in the future!
Best,
The Raymour & Flanigan Team
I bought a $3300 mattress a couple of…
I bought a $3300 mattress a couple of years ago and had Raymour & Flanigan inspect the mattress because of the ridge in the middle I would roll to the end of the mattress. They came to inspect the mattress and saud it was in specs. I can no longer sleep on that mattress. I will no longer purchase any furniture at Raymour & Flanigan, where most of my furnishings are from. Extremely disappointed.
2024年6月27日
自発的なレビュー
Raymour & Flanigan - Montgomeryville からの回答
Hi Steven,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience and discomfort you have experienced with your mattress. It is concerning to hear that the issue has not been resolved to your satisfaction, especially given your long-standing relationship with Raymour & Flanigan.
We value your loyalty and are committed to ensuring our customers are satisfied with their purchases. Please reach out to our customer service team so we can further discuss your concerns and explore possible solutions. Your comfort and satisfaction are important to us, and we hope to have the opportunity to restore your trust in our brand.
Thank you for bringing this to our attention.
Sincerely,
The Raymour & Flanigan Team
I came in for my free VIP gift and to…
I came in for my free VIP gift and to look around. I found something I really liked and the associate (Nina) was there to help me and let me know that the product was the last one and on sale. I made my purchase and she wrapped it up very carefully.
2025年6月15日
Raymour & Flanigan - Montgomeryville からの回答
Dear Steven Mccaferty,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your visit and found something you really liked. It's wonderful to know that Nina was able to assist you and provide excellent service. We always strive to ensure our customers have a pleasant shopping experience, and your feedback is greatly appreciated.
We hope you enjoy your new purchase, and we look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Store soon.
Warm regards,
[Your Name]
Raymour & Flanigan Customer Service Team
Raymour & Flanigan - Montgomeryville からの回答
Dear Jaizel Arnold,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Patrick Kugelman provided you with professional and knowledgeable service. Your feedback is incredibly valuable to us, and we are delighted to know that you had a positive experience at Raymour & Flanigan Furniture.
If there's anything else we can assist you with or if you have any further comments, please don't hesitate to reach out. We look forward to serving you again in the future!
Warm regards,
[Your Name]
Raymour & Flanigan Furniture and Mattress Store Team
Rich was an absolute pleasure to work…
Rich was an absolute pleasure to work with! He made the whole experience enjoyable!
2025年5月26日
Raymour & Flanigan - Montgomeryville からの回答
Hello Barbara,
Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Rich made your experience enjoyable and that you were pleased with the service. Your satisfaction is our top priority, and it's always rewarding to know when we've succeeded. We look forward to welcoming you back to Raymour & Flanigan in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
The in store experience was perfect
The in store experience was perfect, I felt comfortable and prioritized with Richard. I ended up cancelling a purchase made with another retailer and ordering with Raymour instead and feel that I got a much better experience overall. I appreciated the showroom, was nice to have the feel of a bedroom setup. The 'white glove' delivery left more to be desired. I was told after I asked for one of them to take their shoes off that they aren't allowed to and footies aren't allowed, either. Not my experience with white glove delivery service from other retailers, and am disappointed I wasn't aware of this beforehand because I would have gotten drop cloths out, easier than treating carpet and a new wool rug.
2025年5月4日
Raymour & Flanigan - Montgomeryville からの回答
Hello,
Thank you for taking the time to share your feedback with us. We're thrilled to hear that your in-store experience with Richard was perfect and that you felt comfortable and prioritized. It's wonderful to know that our showroom setup contributed to your decision to choose Raymour & Flanigan.
We sincerely apologize for the inconvenience you experienced with the 'white glove' delivery service. Your feedback is invaluable, and we will certainly look into this matter to ensure we provide the best possible service in the future.
Thank you once again for choosing Raymour & Flanigan. We hope to have the opportunity to serve you again soon.
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Montgomeryville からの回答
Hello June,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you received excellent service and found our salesman to be knowledgeable. Providing top-notch service is something we strive for, and your feedback is incredibly rewarding. If there's anything else we can do for you, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Belinda did a great job finding exactly…
Belinda did a great job finding exactly what we were looking for. It was quick and easy. Out of the store within an hour. Will be back for our furniture needs. Thank you Belinda!
2025年4月18日
Raymour & Flanigan - Montgomeryville からの回答
Hello Lynne,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Belinda was able to assist you in finding exactly what you were looking for and that your visit was quick and easy. It's always our goal to provide exceptional service, and we're delighted to know that we succeeded during your visit.
We look forward to welcoming you back for your future furniture needs. If there's anything else we can do for you, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Always great selection and the sales…
Always great selection and the sales representatives are very helpful. Keep up the good work. Thank you!
2025年4月13日
Raymour & Flanigan - Montgomeryville からの回答
Hello Charles,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you enjoyed our selection and found our sales representatives helpful. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing excellent service. We look forward to welcoming you back to Raymour & Flanigan soon.
Thank you once again!
Best regards,
The Raymour & Flanigan Team
Our sales person was wonderful
Our sales person was wonderful! She asked us what we were looking for and gave us some options.
2025年4月12日
Raymour & Flanigan - Montgomeryville からの回答
Hello Mary,
Thank you for sharing your experience! We're glad your salesperson assisted you well and provided suitable options. Our team aims to deliver excellent service, and we're pleased to have met your expectations.
If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again.
Best,
Raymour & Flanigan
Nahida salesperson
Nahida was helpful and very knowledgeable. She was patient and took the time to answer all our questions. I would highly recommend her assistance
2025年4月6日
Raymour & Flanigan - Montgomeryville からの回答
Hello,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Nahida was able to assist you with such patience and expertise. It's wonderful to know that she made your visit a positive one. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can do for you in the future, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Hit the lotto with Patrick as our mattress advisor
We came in to start exploring new mattress options. We feel like we hit the lotto having Patrick as our salesperson. He was extremely knowledgeable and patient. He was ZERO pressure, yet we still ended up making a decision and purchasing our new bedding the same day. We're looking forward to receiving it in a few days!
2025年3月29日
Raymour & Flanigan - Montgomeryville からの回答
Dear Susan Murphy,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Patrick was able to assist you in finding the perfect mattress without any pressure. It's great to know that his knowledge and patience made your visit enjoyable and successful. We hope you love your new bedding and that it brings you many nights of comfort and rest. If you have any questions or need further assistance, please don't hesitate to reach out!
Warm regards,
The Raymour & Flanigan Team
Anthony was great
Anthony was great! Did I nice job explaining everything and took his time with us.
2025年3月30日
Raymour & Flanigan - Montgomeryville からの回答
Hello Timothy,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Anthony provided you with excellent service and took the time to ensure everything was explained thoroughly. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. We appreciate your feedback and look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
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