Sherry Toro spend a lot of time with us when we were upgrading our mattress. She was extremely knowledgeable, accommodating and helpful. I had to make changes due to my bed frame and Sherry was abl... もっと見る
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レビュアーのコメントを見てみましょう
Working with Anthony is a pleasure! Anthony listened to what I was looking for in living room furniture and helped me during the process in deciding what was best for what I was looking for and answe... もっと見る
企業が回答しました
Steve was our sales person. He claimed we only were approved for $3000, but I got a letter in the mail afterward that said we were approved for $9300. Then, after putting the money down and going to m... もっと見る
We came in to start exploring new mattress options. We feel like we hit the lotto having Patrick as our salesperson. He was extremely knowledgeable and patient. He was ZERO pressure, yet we still ende... もっと見る
企業が回答しました
企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
985 Bethlehem Pike, 18936, Montgomeryville, PA, 米国
- 2156618010
4.6
優良
280件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Terrific customer service
Rita was so helpful and friendly in our search for a bedroom set for our daughter and went above and beyond.
She listened to our wants and needs and directed us to some great options. We were thrilled with our final selection.
2025年3月20日
Raymour & Flanigan - Montgomeryville からの回答
Hello Kelly,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Rita was able to assist you in finding the perfect bedroom set for your daughter. It's always our goal to go above and beyond for our customers, and we're delighted that you were pleased with your final selection. Your kind words and 5-star rating mean a lot to us. If you need any further assistance or have any questions in the future, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
This was our first time visiting
This was our first time visiting Raymour and Flanigan and when I walked through the door I was met by Rita Scanlon. I explained that what we were looking for and the space constraints and she showed me a few pieces of furniture. I then brought my wife back to see the furniture and it was exactly what we wanted. Rita was awesome, no sales pressure, very knowledgeable and very pleasant to work with from start to finish. The next time we need furniture will definitely be going to see Rita.
2025年3月16日
Raymour & Flanigan - Montgomeryville からの回答
Hello Ed B,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your first visit to Raymour & Flanigan was a positive one and that Rita was able to assist you in finding the perfect furniture for your space. It's wonderful to know that her knowledge and pleasant demeanor made your shopping experience enjoyable and pressure-free.
We truly appreciate your kind words and are delighted that you and your wife found exactly what you were looking for. We look forward to welcoming you back the next time you need furniture, and Rita will be more than happy to assist you again.
Thank you for choosing Raymour & Flanigan!
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Montgomeryville からの回答
Hello Maria,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Maddie was able to make your shopping experience easy and quick. Providing excellent service is our top priority, and it's wonderful to know that Maddie delivered just that.
If you have any more feedback or need assistance in the future, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Salesman Anthony was incredible
Salesman Anthony was incredible. He understood what I was looking for, he knew his merchandise, answered all my questions and was a pleasure to work with.
2025年3月8日
Raymour & Flanigan - Montgomeryville からの回答
Hi Marie,
Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Anthony provided you with such an exceptional experience. It's great to know that he was able to understand your needs and assist you with his knowledge and professionalism. We strive to offer the best service possible, and your kind words are truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Extremely disappointed!
I am extremely disappointed Raymour and Flannigan. The sales associate was very attentive when we were in the store placing 2 large orders to furnish our new home. Not so much when I contacted her with my concerns.
I was notified that the headboard that went with my new bedroom set arrived cracked, and that they would get one to me “as soon as possible.” When the furniture was delivered to my house minus the headboard, they set me up with a double box spring without a mattress so I’ve been sleeping on my floor! I did reach out to the sales associate via email and she never responded. I ordered a bookcase/shelves to match the desk that I purchased, but was given the wrong color. I didn’t say anything because at that point, I was completely frustrated.
The one and only thing that I will say went perfectly was the guys that delivered my furniture! They were extremely pleasant, accommodating and went above and beyond in building furniture and placing it in the rooms.
I do not recommend Raymour and Flannigan and have no intention of purchasing furniture from this store in the future.
2025年2月27日
自発的なレビュー
Raymour & Flanigan - Montgomeryville からの回答
Dear Rita,
Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you encountered with your recent purchase and the inconvenience it has caused. It's disappointing to hear that our service did not meet your expectations, especially after placing such significant orders.
We understand how frustrating it must have been to receive a cracked headboard and the wrong color bookcase, and we regret that your concerns were not addressed promptly by our sales associate. Your feedback is invaluable, and we will use it to improve our communication and service processes.
We are pleased to hear that the delivery team provided excellent service, and we will make sure to pass on your kind words to them.
Please know that we are committed to resolving these issues for you. If you would be willing to give us another chance, we would like to discuss how we can make things right. Please reach out to our customer care team at rfcare@raymourflanigan.com.
Thank you again for your feedback, and we hope to have the opportunity to restore your faith in Raymour & Flanigan.
Sincerely,
The Raymour & Flanigan Team
Was greeted immediately by Rita
Was greeted immediately by Rita. She asked us what we were looking for and showed us all chairs that fit our specifications. She was pleasant throughout our visit and not pushy at all. She helped us pick out fabric and was helpful in answering our questions.
2025年2月21日
Raymour & Flanigan - Montgomeryville からの回答
Dear T Nolan,
Thank you so much for taking the time to share your wonderful experience at Raymour & Flanigan Furniture and Mattress Store in Montgomeryville. We are thrilled to hear that Rita provided you with exceptional service and helped you find the perfect chairs to meet your specifications.
It means a lot to us to know that our team is making a positive impact on our customers' shopping experiences. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Furniture Team
My salesperson was very knowledgeable…
My salesperson was very knowledgeable about their products and could readily show me exactly what I was looking for. The prices were very reasonable for the quality of the furniture.
2025年2月18日
Raymour & Flanigan - Montgomeryville からの回答
Hello Audrey,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our salesperson was able to assist you effectively and that you found our prices reasonable for the quality of our furniture. Providing knowledgeable service and high-quality products is something we strive for every day, and your feedback is incredibly rewarding.
Richard Calderone was very…
Richard Calderone was very knowledgeable, informative, patient and helpful. I did not feel pressured at all. He is very kind and honest. I would definitely do business with him again.
2025年2月18日
Raymour & Flanigan - Montgomeryville からの回答
Dear Irene Cervino,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Richard Calderone. It's great to know that his knowledge, patience, and honesty made your visit enjoyable and pressure-free. We strive to provide the best service possible, and your kind words affirm that we are on the right track.
Great customer service
Great customer service! She listened to what we wanted and led us to several items that would suit us!
2025年2月18日
Raymour & Flanigan - Montgomeryville からの回答
Hello Cynthia,
Thank you so much for taking the time to share your wonderful review! We're thrilled to hear that you had a great experience with our customer service team. Listening to our customers and helping them find the perfect items is something we take pride in. Your feedback is greatly appreciated and will be shared with the team. We look forward to assisting you again in the future!
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Montgomeryville からの回答
Hello Joann Digiacomo,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had such a positive experience with Amy. Providing excellent service is our top priority, and it's wonderful to know that Amy was able to assist you so well. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Montgomeryville からの回答
Hello,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Patrick was able to assist you effectively. Providing excellent customer service is a top priority for us at Raymour & Flanigan, and it's wonderful to know that Patrick made your visit a positive one. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Montgomeryville からの回答
Hi John,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a positive experience with our sales associate. Our team strives to provide knowledgeable and helpful service, and it's wonderful to know that we met your expectations.
If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Store soon!
Warm regards,
Ashley F.
The Raymour & Flanigan Team
888-729-6687
Raymour & Flanigan - Montgomeryville からの回答
Hello Stephen,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you received good service from Reggie and our sales consultant. Providing excellent customer service is a top priority for us, and it's wonderful to know that our team met your expectations.
Your feedback is greatly appreciated and will be shared with Reggie and the entire team. We look forward to serving you again in the future and helping you with any of your home furniture needs.
Best regards,
Ashley F.
The Raymour & Flanigan Team
888-729-6687
SHERRY was especially kind and patient…
SHERRY was especially kind and patient with me and my wife. ERIC was a s well
2025年1月21日
Raymour & Flanigan - Montgomeryville からの回答
Hello Anderson Prince,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Sherry and Eric. It's great to know they were kind and patient during your visit. Providing excellent customer service is our top priority, and your kind words affirm the hard work and dedication of our team.
We truly appreciate your 5-star rating and are delighted to have you and your wife as valued customers. If there's anything else we can assist you with, please don't hesitate to reach out.
Thank you once again for choosing Raymour & Flanigan Furniture and Mattress Store. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Customer Service Team
I was met at the door and directed to…
I was met at the door and directed to the spot in the store I needed to go. We were than left alone to make our decision. Once we agreed on price we were done and out of the store in about 45 minutes
2025年1月11日
Raymour & Flanigan - Montgomeryville からの回答
Hello Michael,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your visit was efficient and that you were able to find what you needed quickly. Our team strives to provide a seamless shopping experience, and it's wonderful to know we met your expectations. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!
Best regards,
The Raymour & Flanigan Team
Sherry is an incredible salesperson
Sherry is an incredible salesperson and really helped us decide which pieces to buy.
2025年1月2日
It was nice to look around and see all…
It was nice to look around and see all the beautiful furniture, and also not having a sales person following every where you walked thru store. When needed the sales person was very polite and willing to help. This was my second visit to Raymour & Flanigan and I will say your furniture holds up very well. I’m looking forward to getting my new furniture on the 24th of January if not before.Once again thank you for your patience and help. .
2024年12月31日
Steven is the best salesman I have ever…
Steven is the best salesman I have ever worked with. Personable and always very helpful and ready to answer questions.
2024年12月28日
Great service
2024年11月28日
Raymour & Flanigan - Montgomeryville からの回答
Hi Lisa,
Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that you had a great experience with our service. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
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