Communication is absent - The lack of effort to truly assist customers does not exist. No one has the correct answer, no one takes the time to read notes. They hop on the phone expecting the consumer... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Jennifer B. sold me a bedroom set and mattress for my teenager today. SHE WAS AMAZING! Friendly, knowledgable, down to earth but professional. She was patient and answered all of our questions whil... もっと見る
企業が回答しました
Transaction was smooth. No issues. Customer service representative was courteous, professional and knowledgeable about the product I purchased. She was very helpful and made me feel like a valued... もっと見る
企業が回答しました
Kirby, our salesman was polite & asked me what I wanted. He explained differences between prices & up& down operation. He was not pushy. Delivery was on time & setup was completed in less than 30 m... もっと見る
企業が回答しました
企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
1471 US Route 1 South, 8902, North Brunswick, NJ, 米国
- 7328754862
4.3
優良
109件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 0％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Communication is absent
Communication is absent - The lack of effort to truly assist customers does not exist. No one has the correct answer, no one takes the time to read notes. They hop on the phone expecting the consumer to continue to repeat themselves when they have notes on accounts for a purpose. Everyone has a different answer and no one seems to take the time to actually get the correct answer. I was given the wrong email countless times until I just used google and finally I had the correct contact. I requested a new remote for my adjustable base July 8th 26 it is now July 30th and no answer, recovering from an injury and it has been dreadful trying to get any assistance. Its all bells and whistles when your buying but when you actually require " customer service " it is nonexistent. I do not recommend buying from here if you require any real customer service - most are remote and you can hear the lack of care from the time they answer the phone. Managers always " unavailable"
2026年7月29日
We had an outstanding experience…
We had an outstanding experience working with Sarah Haddad at Raymour & Flanigan. My mom had been searching everywhere for the perfect wardrobe, and Sarah was the one who helped us find exactly what she had been looking for. It's beautiful, fits the space perfectly, and my mom couldn't be happier with her choice.
What impressed us even more was Sarah's patience, knowledge, and genuine care throughout the entire process. She took the time to understand our needs, answered all of our questions, and helped my mom feel confident in her decision without ever making us feel pressured.
After delivery, we encountered a minor issue, and Sarah resolved it almost immediately. Her responsiveness and commitment to making sure everything was right truly set her apart.
Sarah is professional, caring, and dedicated to providing exceptional customer service. She goes above and beyond for her customers, and it was a pleasure working with her. We highly recommend asking for Sarah if you're shopping at Raymour & Flanigan!
2026年6月16日
自発的なレビュー
I love the price match. Store honors it
I love the price match. Store honors it. Great customer service. Will be back there soon
2026年6月14日
Great experience shopping at the store
Great experience shopping at the store. sales person was very knowledgeable and pleasure to work. Store has variety of furniture collection.
2026年5月26日
Customer service desk
We went to get a mattress and best set, the rep there helped and we finalized it, but wanted to also discuss our table set which we had purchased earlier as had some issues. The girl at the help desk was not interested, she did not look to see someone is standing who needed help. When asked she said come here,had a attitude. Anyways she said I will get a call from my complain. I said ok. If dont can I have your office number so I can check, she huffed and said go to goggle and you will find it. So very unprofessional. If this is the treatment of a returning customer, Sorry!!Not getting my bed set from here.
2026年5月25日
自発的なレビュー
My salesperson Sarah Hadad was excellent!
My salesperson Sarah Hadad was excellent. I arrived a little after eight and was there until 915 and she worked with me the entire time helping me pick out the appropriate fabric for my new sectional and helping me do measurements as well. She was terrific and I highly recommend her.
2026年4月25日
We had a very good experience
We had a very good experience. They had good inventory and the sales person was really helpful and gave us the best deal.
2026年3月16日
Salespeople were very knowledgeable and…
Salespeople were very knowledgeable and took all my requests for comfort and safety in mind when explaining all possible options
2026年2月22日
Sarah Haddad is very knowledgeable when…
Sarah Haddad is very knowledgeable when it comes to knowing the products and is very friendly. She makes shopping so convenient
2025年9月30日
自発的なレビュー
Great experience
Mona was so nice and helpful!! We will be coming back to her in the future! Thank you!
2025年9月3日
The salesperson was very nice and knowledgeable
The salesperson was very nice. She did not push me into a decision but rather gave me good pointers for me to make my own independent decision. She was very knowledge about the available selection of couches.
2025年8月24日
Raymour & Flanigan - North Brunswick からの回答
Hello Michael,
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a positive experience with our team and that you appreciated her approach and knowledge. It's wonderful to know she was able to assist you in making an informed decision without feeling pressured.
Your satisfaction is important to us, and we are always striving to provide the best service possible. If there's anything more we can do to enhance your experience or if you have any further questions, please don't hesitate to reach out.
We look forward to welcoming you back to Raymour & Flanigan soon!
Best,
The Raymour & Flanigan Team
very nice staff quality of furnishings…
very nice staff quality of furnishings and selection
2025年8月16日
Raymour & Flanigan - North Brunswick からの回答
Hello Sandra,
Thank you so much for taking the time to share your positive feedback with us! We're thrilled to hear that you had a great experience with our staff and that you were pleased with the quality and selection of our furnishings. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.
We look forward to welcoming you back to Raymour & Flanigan soon. If there's anything else we can assist you with, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Great and knowledgeable salesperson
Great and knowledgeable salesperson
Made purchasing a breeze
2025年8月5日
Raymour & Flanigan - North Brunswick からの回答
Hello Dianne Bruno,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our salesperson was able to make your purchasing process a breeze. Providing knowledgeable and helpful service is something we strive for, and it's wonderful to know we hit the mark for you.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
My sales person Mike was excellent
My sales person Mike was excellent, took his time and was very helpful answering all of my questions
2025年6月19日
Raymour & Flanigan - North Brunswick からの回答
Hello Dee Gallagher,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Mike provided you with excellent service and was able to assist you with all your questions. We strive to ensure our customers have a positive and helpful experience, and it's wonderful to know that Mike met your expectations.
If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - North Brunswick からの回答
Hello Mitchell,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our saleswoman. Providing excellent customer service is a top priority for us, and it's always gratifying to know when we've succeeded. Your feedback is greatly appreciated and will be shared with the team to continue inspiring exceptional service. We look forward to welcoming you back to Raymour & Flanigan for any of your future home furniture needs.
Best regards,
The Raymour & Flanigan Team
I bought furniture 2X to be exact
I bought furniture 2X to be exact. You have good quality furniture. You are definite go to. Thank You
2025年6月3日
Raymour & Flanigan - North Brunswick からの回答
Hi Wendy Lynn,
Thank you so much for your kind words and for being a repeat customer! We're thrilled to hear that you are satisfied with the quality of our furniture. Your support and trust mean a lot to us. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
As soon as I entered the door I was…
As soon as I entered the door I was immediately helped with my purchase.The chair was comfortable and sturdy. I also checked out the mattress.
The salesperson did a good job and I we will return.
2025年5月28日
Raymour & Flanigan - North Brunswick からの回答
Hello Tonya,
Thank you for sharing your experience with us! We're happy to hear that you got help right away when you came into our store and that you found the chair comfortable and sturdy. It's great to know that our salesperson assisted you well, and we're excited that you're thinking about coming back to see more of what we offer.
Your feedback means a lot to us and encourages our team to keep providing great service. We look forward to welcoming you back to Raymour & Flanigan soon!
Best,
Raymour & Flanigan Furniture and Mattress Store
The customer service was excellent—both…
The customer service was excellent—both professional and friendly. The staff was attentive, approachable, and made the entire experience smooth and pleasant.
2025年5月24日
Raymour & Flanigan - North Brunswick からの回答
Hello,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience with our team. Our staff takes great pride in being both professional and friendly, and it's fantastic to know that their attentiveness and approachability made your visit smooth and pleasant.
Your kind words and perfect rating mean a lot to us, and we are grateful for your support. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan in the future!
Best,
The Raymour & Flanigan Team
Sarah was super helpful
Sarah was super helpful! She helped us find what we needed and we left the store very satisfied!
She has great customer service skills.
2025年5月20日
Raymour & Flanigan - North Brunswick からの回答
Dear Oksana Kazharova,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Sarah was able to assist you effectively and that you left our store satisfied with your experience. Providing excellent customer service is a top priority for us, and it’s always gratifying to know when we’ve succeeded.
Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Sarah. We look forward to welcoming you back to Raymour & Flanigan in the future.
Warm regards,
The Raymour & Flanigan Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。