Raymour & Flanigan - Norwalk レビュー 

162
TrustScore 5段階評価の4.5

4.7

641 Connecticut Ave, 6854 Norwalk, CT, US


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち2の評価

I had a great experience when I visited the store on 12-3-22. On that date I was told the furniture would be available 12-5-22 but when I went to return to the store on 12-8-22; I was told the furnitu... もっと見る

企業が回答しました

5つ星のうち5の評価

I was dreading shopping for a new chair. I selected your store based on your good reputation and was not disappointed. Dan Mulhern made it a pleasant and successful experience. He took the time to und... もっと見る

企業が回答しました

5つ星のうち5の評価

We were greeted by our salesperson, Chris, who was extremely courteous. He asked us what we were interested in and then proceeded to show us a selected variety for that item. He was quite knowledgeab... もっと見る

5つ星のうち5の評価

Kettly was fantastic. I learned more about what kind of bed frame could work for my adjustable base in 5 minutes than in weeks of shopping at other furniture stores! She had so much experience and... もっと見る


企業情報

  1. 家具店
  2. 寝室家具店
  3. 子供用家具店
  4. 日用品店
  5. インテリア デザイナー
  6. マットレス専門店

当該企業による記述

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


連絡先

  • 641 Connecticut Ave, 6854, Norwalk, CT, 米国

  • 2038990705

4.7

優良

TrustScore 5段階評価の4.5

162件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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ネガティブなレビューの 0%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(162)

過去12か月のレビュー数: 4,357

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent Service

My saleswoman, Thea, was nothing short of amazing. She is accommodating, professional, knowledgeable and delightful. I am glad I had the opportunity to work with her to purchase a beautiful credenza.

2023年2月2日
Raymour & Flanigan - Norwalk ロゴ

Raymour & Flanigan - Norwalk からの回答

Thank you Happy Customer for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

5つ星のうち1の評価

Buyer BEWARE- the company lied to me…

Buyer BEWARE- the company lied to me repeatedly on a delivery of a mattress and also on the reviews or the mattresses -

A standard response when late for a delivery is “they are at the stop before you”. I heard that when they were 3 towns away- then they told me the delivery truck was having problems and it had never left the warehouse. On the 4th call it was back to theyre at the stop before you.

I took the morning off work to get a delivery and it turned into a full day off work and multiple untrustworthy communications from Raymour and Flannigan.

I am very dissatisfied. They owe me compensation for the additional 1/2 day of pay that cost me - for waiting for an extra 3 hours a total of 7 hours The delivery window was 4 hours- they are completely liars.

2023年1月13日
自発的なレビュー
Raymour & Flanigan - Norwalk ロゴ

Raymour & Flanigan - Norwalk からの回答

Hi Liz, We are very sorry about your negative experience with us regarding your delivery. Our Customer Care would like to talk with you about this. Please email us at RFCare@raymourflanigan.com with your order details. We will be in touch as soon as possible. -Jeff V.

5つ星のうち5の評価

Good store and nice people

They are very helpful

2023年1月10日
Raymour & Flanigan - Norwalk ロゴ

Raymour & Flanigan - Norwalk からの回答

Thank you for sharing your positive experience! We're so glad to hear that our team was able to provide helpful service!! -Jeff V.

5つ星のうち5の評価

I was dreading shopping for a new…

I was dreading shopping for a new chair. I selected your store based on your good reputation and was not disappointed. Dan Mulhern made it a pleasant and successful experience. He took the time to understand what I needed and found many chairs for my choice. There was no pressure to make a sale. His friendly and professional attitude was refreshing. Thank you for your help.

2022年12月29日
Raymour & Flanigan - Norwalk ロゴ

Raymour & Flanigan - Norwalk からの回答

Thank you for your review, Ann! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.

5つ星のうち2の評価

I had a great experience when I visited…

I had a great experience when I visited the store on 12-3-22. On that date I was told the furniture would be available 12-5-22 but when I went to return to the store on 12-8-22; I was told the furniture would not be available until the end of the month. I felt it would have been better customer service to let me know that information when I first inquired about delivery on 12-2-22

2022年12月8日
Raymour & Flanigan - Norwalk ロゴ

Raymour & Flanigan - Norwalk からの回答

Hello Harris. We are very sorry to hear about this miscommunication you have experienced and any inconvenience this may have caused. We would be happy to assist you if you send your order details to RFCare@raymourflanigan.com. Thanks. -Jeff V.

5つ星のうち5の評価

Great selection of furniture

Store is very clean with lots of furniture to look at. Plenty of sales people to help you as soon as you walk in.

2022年12月3日
Raymour & Flanigan - Norwalk ロゴ

Raymour & Flanigan - Norwalk からの回答

Thank you Wendy for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.

5つ星のうち5の評価

Furniture purchase

Mr. David Fernandez was an excellent representative of your organization. Truly professional, and very knowledgeable. He was a pleasure to work with.

2022年11月15日
Raymour & Flanigan - Norwalk ロゴ

Raymour & Flanigan - Norwalk からの回答

Thank you Dr RS for your review. It's great to hear that your sales person was a pleasure to work with! Enjoy your new furniture. -Jeff V.

5つ星のうち5の評価

Our sales person was perfect

Our sales person was perfect. Knowledgeable but not too intrusive. Dana knew exactly how much attention we needed.

2022年10月29日
Raymour & Flanigan - Norwalk ロゴ

Raymour & Flanigan - Norwalk からの回答

Thank you Williamfor you 5 star rating! We're happy to hear your salesman was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.

5つ星のうち5の評価

Friendly and helpful sales person

Friendly and helpful sales person - professional. Good selection and good quality.

2022年10月8日
Raymour & Flanigan - Norwalk ロゴ

Raymour & Flanigan - Norwalk からの回答

Thank you Bengal for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

5つ星のうち5の評価

I came in to buy only a pillow

I came in to buy only a pillow. I was greeted promptly and professionally by Dana. I explained what I was looking for, she gave me several options, no pressure, I made my selection and was out in a jiffy.

2022年9月25日
Raymour & Flanigan - Norwalk ロゴ

Raymour & Flanigan - Norwalk からの回答

Hi Peter,Thank you for your excellent review! We're happy to hear your sales person was knowledgeable and efficient!! Enjoy your new furniture. -Jeff V.

5つ星のうち5の評価

Ketly or Kelly

The salesperson's name, Ketly or Kelly was excellent! She was informative about the furniture I purchased. What it will cost me and gave me the delivered date. What a professional! Thank you Ketly or Kelly! Patricia A Dileo

2022年9月17日
Raymour & Flanigan - Norwalk ロゴ

Raymour & Flanigan - Norwalk からの回答

Thank you Patricia A Dilao for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

5つ星のうち5の評価

Excellent Experience

We had a great experience with a very thorough salesperson Matthew R. He was very patient with us and was not pushy.
Just hope furniture is just as reliable!

2022年9月5日
Raymour & Flanigan - Norwalk ロゴ

Raymour & Flanigan - Norwalk からの回答

Thank you for taking the time to leave a review, Sandra! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.

5つ星のうち5の評価

Excellent

On several occasions, Siobhan, in the Norwalk store, has helped me select furniture and lighting for my home. She has always gone above and beyond what you would expect from a store representative. Her professionalism, knowledge, and helpfulness are exceptional. It is always a pleasure to work with her.

2022年8月19日
Raymour & Flanigan - Norwalk ロゴ

Raymour & Flanigan - Norwalk からの回答

Hi MSB,
Thank you for your great feedback. We're happy to hear your sales person went above and beyond your expectations!! Enjoy your new furniture. -Jeff V.

5つ星のうち2の評価

The bed was delivered

The bed was delivered, but installers could not install it.
The new install team is set to come back, but parts of bed were mishandeled. Now we have to wait another 7 weeks for the bed

2022年8月1日
Raymour & Flanigan - Norwalk ロゴ

Raymour & Flanigan - Norwalk からの回答

Hi Barry.
We’re sorry to hear about the experience you had with your delivery. We would be happy to talk with you further about this. Please email us at rfcare@raymourflanigan.com with your order details and a customer care manager will get back to you asap. Thank you. -Jeff V.

5つ星のうち5の評価

Always a pleasurable experience…

Always a pleasurable experience shopping at Raymour and Flanigan Norwalk CT - Started with Grace and then Tatiana helped with the final sale - Wonderful staff.
My concern is with the delivery times on the sectional - purchased last week which gave 8-12 weeks for delivery. Updated yesterday stated projected to be delivered 4 months from date of purchase. I hope Raymour can make good on the delivery -

2021年11月3日
Raymour & Flanigan - Norwalk ロゴ

Raymour & Flanigan - Norwalk からの回答

Thank you for taking the time to leave a review, Eileen! We really appreciate you taking the time out to share your experience with us. -Taylor W

5つ星のうち5の評価

wish delivery time was faster

wish delivery time was faster, but with the global backlog just have to wait

2021年11月1日
Raymour & Flanigan - Norwalk ロゴ

Raymour & Flanigan - Norwalk からの回答

Hi Stephen,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W

5つ星のうち5の評価

I'm very please with the service and…

I'm very please with the service and attention that I received. My representative was very helpful and professional. I highly recommend her and Ramour & Flanigan. Maggie

2021年10月25日
Raymour & Flanigan - Norwalk ロゴ

Raymour & Flanigan - Norwalk からの回答

Hi Miguelina,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W

5つ星のうち5の評価

on time delivery dining room tablet…

on time delivery dining room tablet and chairs are so beautiful good choice.

2021年10月25日
Raymour & Flanigan - Norwalk ロゴ

Raymour & Flanigan - Norwalk からの回答

Thank you for taking the time to leave a review, Kim! We really appreciate you taking the time out to share your experience with us. -Taylor W

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