Steven Smith was informative and friendly without being pushy about sales. He was great and very helpful without being a past purchase I had made!
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We have been very happy with Raymour & Flanigan for many years. Most recently when our recliner sofa was not working, there were delays getting it fixed. They came through and made it right. Lucy prov... もっと見る
My experience at Raymour was excellent due to the help of Igor. When we walked in his cheerful personality was welcoming. Immediately offered us water and let us wander without following. We were able... もっと見る
企業が回答しました
Probably the worst product and worst customer service that I have ever received. Purchased a leather sofa and 1 month into the purchase I had a giant, leather puddle in the center of one... もっと見る
企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
1606 State Route 35, 7755, Oakhurst, NJ, 米国
- 7325314010
4.6
優良
208件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 0％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Raymour & Flanigan - Ocean からの回答
Thank you so much, Jean, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Speedy delivery/ Very professional
Bought power lift recliner yesterday. It was in stock & they delivered it today. Got a text letting me know how far they were out. And a follow up text letting us know they were on their way. Everyone was very professional!
Overall extremely happy how everything worked out
2024年9月2日
Raymour & Flanigan - Ocean からの回答
Dear Prepping for Surgery,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that you are extremely happy with your new power lift recliner and the prompt delivery service. It's great to know that our communication and professionalism met your expectations. We hope the recliner brings you comfort and ease, especially during your recovery. If you need any further assistance, please don't hesitate to reach out.
Wishing you a smooth and speedy recovery!
Best regards,
The Raymour & Flanigan Team
Experience, Knowledge & Professionalism
Ronny Cohen made the experience truly exceptional. His professionalism, detailed knowledge allowed us to weed through a myriad of choices then streamline red tape. We could have a better experience .
2024年9月1日
Raymour & Flanigan - Ocean からの回答
Dear David,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Ronny Cohen provided you with exceptional service and helped make your shopping experience smooth and enjoyable. Your kind words about his professionalism and detailed knowledge mean a lot to us. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
We bought a couch and a loveseat
This is our second time shopping at Raymour And Flanagan, this time we bought a couch and a loveseat from Steve. He was very helpful very patient and it was a great experience. I would definitely shop there again.
2024年8月26日
Raymour & Flanigan - Ocean からの回答
Dear Robert,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that your second visit to Raymour & Flanigan was just as positive as the first. It's great to know that Steve provided you with the helpful and patient service you deserve. We look forward to welcoming you back for any future furniture needs.
Best regards,
Raymour & Flanigan Team
Great experience
Janice, our salesperson was great. She was very helpful in guiding us to make the decision on which mattresses to get.
2024年8月26日
Raymour & Flanigan - Ocean からの回答
Dear LP,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Janice was able to assist you effectively in selecting the right mattresses. Your satisfaction is our top priority, and it's wonderful to know that Janice's guidance made a difference. We hope you enjoy your new mattresses and look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Pleasant Experience
My salesperson Janice was wonderful. She was very knowledgeable and patient while we were trying to piece together the furniture for our living room.
2024年8月19日
Raymour & Flanigan - Ocean からの回答
Dear Margaret,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Janice was able to assist you so effectively. It's great to know that her knowledge and patience made your furniture selection process smoother. We hope you enjoy your new living room setup and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Great experience!
We were greeted as we walked in by Ian McLeod (I’ve got his card as part of the very professional packet we got when all was said and done), and he was extremely helpful, knowledgeable, and got us to the ‘right’ mattress. He’s an asset to your organization.
2024年8月11日
Raymour & Flanigan - Ocean からの回答
Hi Gregory,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Ian McLeod provided you with exceptional service and helped you find the perfect mattress. We agree, Ian is indeed an asset to our team. We appreciate your kind words and look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
My saleswoman lisa Burke was truly…
My saleswoman lisa Burke was truly amazing. She was helpful,friendly, patient and kind. She was very understanding of my handicap and that I had to spend a while in each chair to know which one was right for me.
Congrats raymour and Flanagan for having such a wonderful employee as well as awesome furniture!
2024年8月8日
Raymour & Flanigan - Ocean からの回答
Dear Cheryl,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Lisa Burke provided you with exceptional service. It's heartwarming to know that she was able to assist you with patience and kindness, ensuring you found the perfect chair. We take great pride in our team and are delighted to hear that Lisa made your visit a positive one.
Your kind words and recognition mean a lot to us. We look forward to serving you again in the future and hope you continue to enjoy your new furniture.
Warm regards,
The Raymour & Flanigan Team
Satisfied Customers
We have been shopping at Raymoor for many years and what made this visit exceptional was our salesman Ian McCloud, he was intelligent, articulate and versed on the products he showed us.
2024年7月14日
Raymour & Flanigan - Ocean からの回答
Dear Kathleen & Frank,
Thank you so much for your kind words and for being loyal customers of Raymour & Flanigan over the years. We're thrilled to hear that Ian McCloud made your recent visit exceptional with his intelligence, articulation, and product knowledge. We will be sure to pass along your compliments to Ian. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Warm regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Ocean からの回答
Dear Deborah,
Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience with our manager. This is not the level of service we strive to provide, and we appreciate you bringing this to our attention. Your comments will be shared with our team to ensure we improve in this area. We hope to have the opportunity to serve you better in the future.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Nice sized showroom where I could view…
Nice sized showroom where I could view many styles of sofa. Janice the saleswoman was excellent and graciously took her time to take me to every sofa she thought I might like. Very nice. I am a bit picky about color and she has ordered some swatches for me. I will definitely ask for her again when I go back.
2024年7月10日
Upon walking in The store there are a…
Upon walking in The store there are a lot of sales people available to help you. Store is clean, a lot to choose from which is great as we live in an “order on line world). It’s a pleasure to go into a store and actually see the product . We worked with Rosie, she was excellent! Very helpful.
2024年7月8日
your salesman was helpful and answered…
your salesman was helpful and answered all questions and was very personable and kind
2024年7月6日
Raymour & Flanigan - Ocean からの回答
Thank you so much for your review, Bob! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
YOU ONLY HAVE ONE CHANCE FOR
I’ve shopped Raymour & Flanigan for years!!
Why??? Excellent Furniture and Your Sales team!! “Richie” my Salesman is “ Excellent “ “Professional “ & most important “ A truly amazing nice guy, great personality, & actually fun to work with!!!! I purchased a new mattress FIRM SUPPORT and COMFORTABLE.
2024年7月3日
Raymour & Flanigan - Ocean からの回答
Hello Robert Madjerich We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Raymour & Flanigan - Ocean からの回答
Thank you so much for your review, Chris! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Ron was well versed and knowledgeable…
Ron was well versed and knowledgeable about all the product he made Wome feel comfortable and was very helpful
2024年6月28日
Raymour & Flanigan - Ocean からの回答
Thank you so much for your review, Lawrence! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Rosalie was so kind and patient.
Rosalie was so kind and patient. She made sure I was satisfied with my choices and provided feedback when I was stuck. It was a very enjoyable experience.
2024年6月14日
Raymour & Flanigan - Ocean からの回答
Hello Dawn Cormier! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
I just called Igor and he handled my…
I just called Igor and he handled my purchase over the phone
2024年6月8日
Raymour & Flanigan - Ocean からの回答
Thank you so much for your review, Elvira! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Raymour & Flanigan - Ocean からの回答
Hello Christian! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
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