Raymour & Flanigan - Williamsville レビュー 

158
TrustScore 5段階評価の4.5

4.5

4545 Transit Road, 14221 Williamsville, NY, US


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5つ星のうち4の評価

I had a chat online with a rep who said the item I was interested in was in stock and that he would meet me at the store the following, gave me the hours he would be there. When I showed up the next d... もっと見る

5つ星のうち5の評価

Great customer service from Ray Smith! Delivery went well too but I would like to make a suggestion. The gentleman carried our brand new cushions upstairs against their bare skin. The seat cushion ha... もっと見る

5つ星のうち5の評価

Angie did a great job helping us to find what we were looking for. She was knowledgeable and pleasant and efficient.

5つ星のうち5の評価

Our Salesperson, John Salhab, was great. He left us alone to browse and talk and look at everything without any pressure. He came around only to ask if we had any additional questions or needed help... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 寝室家具店
  3. 子供用家具店
  4. 日用品店
  5. インテリア デザイナー
  6. マットレス専門店

当該企業による記述

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


連絡先

  • 4545 Transit Road, 14221, Williamsville, NY, 米国

  • 7168175396

4.5

優良

TrustScore 5段階評価の4.5

158件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.5

すべてのレビュー

(158)

過去12か月のレビュー数: 4,005

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5つ星のうち5の評価

Angela Sammarco made my recent mattress…

Angela Sammarco made my recent mattress purchase a very smooth and stress free experience. . She is very knowledgeable and answered all of my questions

2023年12月15日
自発的なレビュー
Raymour & Flanigan - Williamsville ロゴ

Raymour & Flanigan - Williamsville からの回答

Hello ambociyahoo.com! Thank you for your kind words, we are pleased to know that our sales associate did a great job! We hope you're enjoying your new furniture. Thank you!

5つ星のうち5の評価

ANGIE

ANGIE is simply the BEST. I will forever be a loyal Raymour customer because of her. Thank you for working SO hard to fulfill my furniture wishes.

2023年12月18日
自発的なレビュー
5つ星のうち5の評価

Wonderful customer service!

My husband and I walked into the store because we wanted to see the bedroom set that I liked for our future home in another state. We still didn’t know when or where we’d be moving. Hendrik, our salesman met us at the door and showed us the set right away. He encouraged us to put a small fee down to hold the price and the delivery fee. He then proceeded to call us over the next 2 years to keep holding the pieces that we wanted so the computer wouldn’t delete them.
Well, true to his word, Hendrik held the prices for us on everything we bought. He then helped us select a mattress, and all the pieces were delivered in perfect shape. I cannot say enough about the great customer service we received from Hendrik, and all of the employees at Raymour and flannigan. I would highly recommend this store for all your home furnishings!

2023年12月8日
自発的なレビュー
Raymour & Flanigan - Williamsville ロゴ

Raymour & Flanigan - Williamsville からの回答

Thank you so much, Julie, for taking the time to leave a review and for your kind words. We're so happy to hear that our staff provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

5つ星のうち5の評価

Directed us to exactly what we were looking for.

John Was great helped us out with exactly what we needed.

2023年11月5日
Raymour & Flanigan - Williamsville ロゴ

Raymour & Flanigan - Williamsville からの回答

Thank you so much for your review, Steven! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

5つ星のうち5の評価

John is always so helpful and…

John is always so helpful and knowledgeable!

2023年10月31日
Raymour & Flanigan - Williamsville ロゴ

Raymour & Flanigan - Williamsville からの回答

Hello Laura Brandys! Thank you for your kind words, we are pleased to know that our sales associate was so helpful and knowledgeable! We hope you're enjoying your new furniture. Thank you!

5つ星のうち5の評価

William Nowak was the best sales associate EVER!

William Nowak was the best sales associate at R&F I have ever worked with. I needed very specific sizes of the items I purchased. He was very patient and so helpful with all aspects of the sale. I had to return to change an item and add other items and he was just as patient, understanding and helpful as the first time. The Williamsville store is not the closest R&F to my house but I will forever frequent this location as long as William continues to help me.

2023年9月10日
自発的なレビュー
Raymour & Flanigan - Williamsville ロゴ

Raymour & Flanigan - Williamsville からの回答

Thank you so much for your review, Patricia! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

5つ星のうち5の評価

David was a big help!

2023年10月1日
Raymour & Flanigan - Williamsville ロゴ

Raymour & Flanigan - Williamsville からの回答

Hello Christopher Ahrens! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

5つ星のうち5の評価

You had the furniture I wanted at a…

You had the furniture I wanted at a price that worked with my budget. No pressure from the sales person.

2023年9月28日
Raymour & Flanigan - Williamsville ロゴ

Raymour & Flanigan - Williamsville からの回答

Thank you so much for your review, William! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

5つ星のうち5の評価

New sectional

Staff was very helpful and friendly. Manager Don was very professional and assisted us with ordering our new couch.

2023年9月24日
Raymour & Flanigan - Williamsville ロゴ

Raymour & Flanigan - Williamsville からの回答

Thank you so much for your review, Kyle! We're so happy to hear you had a great experience and that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

5つ星のうち2の評価

Never again

We purchased a sofa and loveseat 19 months ago for over $4,000. We also paid for their “platinum protection plan” for another $360. This was the first time and the last time I will buy something from them. One of the cushions is starting to wear already so I called to file a claim. I was told the protection plan doesn’t cover wear and tear but that they wanted to make me completely satisfied. They had me send pictures and schedule a service call. I received a voicemail 2 days later from a woman who basically told me that I was out of luck and that she was canceling the service call since they weren’t going to do anything for us. Their quality is terrible and customer service even worse. Usually they say “you get what you pay for” but in this case, we sure didn’t.

2023年9月12日
自発的なレビュー
Raymour & Flanigan - Williamsville ロゴ

Raymour & Flanigan - Williamsville からの回答

Hello Maureen Arndt! Thank you for your feedback. We apologize for the experience you had with our customer service team. We'd like to get you in touch with our management team to help resolve this issue. Please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as the name and phone number associated with your account, and a leader will reach out soon. Thank you!

5つ星のうち5の評価

William was so patient and helpful

William was so patient and helpful, finding the perfect sectional and measuring twice to make sure it fits my odd space.

2023年9月10日
Raymour & Flanigan - Williamsville ロゴ

Raymour & Flanigan - Williamsville からの回答

Thank you for your review, Sherry. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

5つ星のうち5の評価

John Salhab

Our Salesperson, John Salhab, was great. He left us alone to browse and talk and look at everything without any pressure. He came around only to ask if we had any additional questions or needed help...and we did and he helped us. He made our shopping experience very pleasant and we actually liked him and appreciated his input and expertise. I would definitely seek him out on my return visit for additional purchases, he is great salesperson.

2023年9月3日
Raymour & Flanigan - Williamsville ロゴ

Raymour & Flanigan - Williamsville からの回答

Thank you for your review. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

5つ星のうち5の評価

Salesman was knowledgeable and attune…

Salesman was knowledgeable and attune to our needs ..

2023年9月2日
Raymour & Flanigan - Williamsville ロゴ

Raymour & Flanigan - Williamsville からの回答

Thank you for your review, Michael. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

5つ星のうち5の評価

Raymour & Flanagan delivers furniture…

Raymour & Flanagan delivers furniture on next day after the order! It was delivered on that second day!

2023年8月28日
Raymour & Flanigan - Williamsville ロゴ

Raymour & Flanigan - Williamsville からの回答

Thank you so much, Paul, for taking the time to leave a review and for your kind words. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

5つ星のうち5の評価

Great sales person

My sales person (Angie Sammarco) was very current on features, pricing, and all other aspects of the furniture I was interested in. She showed me low end to high end models and explained the differences. She also explained the protection plan and delivery process. I was very happy with her help in making the buying process favorable.

2023年8月19日
Raymour & Flanigan - Williamsville ロゴ

Raymour & Flanigan - Williamsville からの回答

Thank you so much for your review, Jeff! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

5つ星のうち5の評価

The salesperson did not pressure…

The salesperson did not pressure us.Gave us room to look and decide.Answered all our questions promptly.Would definitely buy from them again.

2023年8月9日
Raymour & Flanigan - Williamsville ロゴ

Raymour & Flanigan - Williamsville からの回答

Hello Mike, We are glad to hear that you had a great experience with the assistance of our sales associate. Enjoy your new furniture!

5つ星のうち5の評価

Happy with options

Worked with salesman that sold us our furniture a few weeks ago to find a small recliner couch.

2023年8月7日
Raymour & Flanigan - Williamsville ロゴ

Raymour & Flanigan - Williamsville からの回答

Thank you so much for your review, Theodore! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

5つ星のうち5の評価

Salesman was knowledgeable and helpful…

Salesman was knowledgeable and helpful in guiding us towards our selection. He had my son try out a few different mattresses before selecting his preference. Checked on the availability of a couple bedroom sets for us before making our final selection.

2023年7月17日
Raymour & Flanigan - Williamsville ロゴ

Raymour & Flanigan - Williamsville からの回答

Thank you for your review Bryan We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture.

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