I had a chat online with a rep who said the item I was interested in was in stock and that he would meet me at the store the following, gave me the hours he would be there. When I showed up the next d... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great customer service from Ray Smith! Delivery went well too but I would like to make a suggestion. The gentleman carried our brand new cushions upstairs against their bare skin. The seat cushion ha... もっと見る
Angie did a great job helping us to find what we were looking for. She was knowledgeable and pleasant and efficient.
Our Salesperson, John Salhab, was great. He left us alone to browse and talk and look at everything without any pressure. He came around only to ask if we had any additional questions or needed help... もっと見る
企業が回答しました
企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
4545 Transit Road, 14221, Williamsville, NY, 米国
- 7168175396
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Angela Sammarco made my recent mattress…
Angela Sammarco made my recent mattress purchase a very smooth and stress free experience. . She is very knowledgeable and answered all of my questions

Raymour & Flanigan - Williamsville からの回答
ANGIE
ANGIE is simply the BEST. I will forever be a loyal Raymour customer because of her. Thank you for working SO hard to fulfill my furniture wishes.
Wonderful customer service!
My husband and I walked into the store because we wanted to see the bedroom set that I liked for our future home in another state. We still didn’t know when or where we’d be moving. Hendrik, our salesman met us at the door and showed us the set right away. He encouraged us to put a small fee down to hold the price and the delivery fee. He then proceeded to call us over the next 2 years to keep holding the pieces that we wanted so the computer wouldn’t delete them.
Well, true to his word, Hendrik held the prices for us on everything we bought. He then helped us select a mattress, and all the pieces were delivered in perfect shape. I cannot say enough about the great customer service we received from Hendrik, and all of the employees at Raymour and flannigan. I would highly recommend this store for all your home furnishings!

Raymour & Flanigan - Williamsville からの回答
Directed us to exactly what we were looking for.
John Was great helped us out with exactly what we needed.

Raymour & Flanigan - Williamsville からの回答

Raymour & Flanigan - Williamsville からの回答
William Nowak was the best sales associate EVER!
William Nowak was the best sales associate at R&F I have ever worked with. I needed very specific sizes of the items I purchased. He was very patient and so helpful with all aspects of the sale. I had to return to change an item and add other items and he was just as patient, understanding and helpful as the first time. The Williamsville store is not the closest R&F to my house but I will forever frequent this location as long as William continues to help me.

Raymour & Flanigan - Williamsville からの回答
You had the furniture I wanted at a…
You had the furniture I wanted at a price that worked with my budget. No pressure from the sales person.

Raymour & Flanigan - Williamsville からの回答
New sectional
Staff was very helpful and friendly. Manager Don was very professional and assisted us with ordering our new couch.

Raymour & Flanigan - Williamsville からの回答
Never again
We purchased a sofa and loveseat 19 months ago for over $4,000. We also paid for their “platinum protection plan” for another $360. This was the first time and the last time I will buy something from them. One of the cushions is starting to wear already so I called to file a claim. I was told the protection plan doesn’t cover wear and tear but that they wanted to make me completely satisfied. They had me send pictures and schedule a service call. I received a voicemail 2 days later from a woman who basically told me that I was out of luck and that she was canceling the service call since they weren’t going to do anything for us. Their quality is terrible and customer service even worse. Usually they say “you get what you pay for” but in this case, we sure didn’t.

Raymour & Flanigan - Williamsville からの回答
William was so patient and helpful
William was so patient and helpful, finding the perfect sectional and measuring twice to make sure it fits my odd space.

Raymour & Flanigan - Williamsville からの回答
John Salhab
Our Salesperson, John Salhab, was great. He left us alone to browse and talk and look at everything without any pressure. He came around only to ask if we had any additional questions or needed help...and we did and he helped us. He made our shopping experience very pleasant and we actually liked him and appreciated his input and expertise. I would definitely seek him out on my return visit for additional purchases, he is great salesperson.

Raymour & Flanigan - Williamsville からの回答
Salesman was knowledgeable and attune…
Salesman was knowledgeable and attune to our needs ..

Raymour & Flanigan - Williamsville からの回答
Raymour & Flanagan delivers furniture…
Raymour & Flanagan delivers furniture on next day after the order! It was delivered on that second day!

Raymour & Flanigan - Williamsville からの回答
Great sales person
My sales person (Angie Sammarco) was very current on features, pricing, and all other aspects of the furniture I was interested in. She showed me low end to high end models and explained the differences. She also explained the protection plan and delivery process. I was very happy with her help in making the buying process favorable.

Raymour & Flanigan - Williamsville からの回答
The salesperson did not pressure…
The salesperson did not pressure us.Gave us room to look and decide.Answered all our questions promptly.Would definitely buy from them again.

Raymour & Flanigan - Williamsville からの回答
Happy with options
Worked with salesman that sold us our furniture a few weeks ago to find a small recliner couch.

Raymour & Flanigan - Williamsville からの回答
Salesman was knowledgeable and helpful…
Salesman was knowledgeable and helpful in guiding us towards our selection. He had my son try out a few different mattresses before selecting his preference. Checked on the availability of a couple bedroom sets for us before making our final selection.

Raymour & Flanigan - Williamsville からの回答
The associates were EXCELLENT!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







