I had a chat online with a rep who said the item I was interested in was in stock and that he would meet me at the store the following, gave me the hours he would be there. When I showed up the next d... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Great customer service from Ray Smith! Delivery went well too but I would like to make a suggestion. The gentleman carried our brand new cushions upstairs against their bare skin. The seat cushion ha... もっと見る
Angie did a great job helping us to find what we were looking for. She was knowledgeable and pleasant and efficient.
Our Salesperson, John Salhab, was great. He left us alone to browse and talk and look at everything without any pressure. He came around only to ask if we had any additional questions or needed help... もっと見る
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企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
4545 Transit Road, 14221, Williamsville, NY, 米国
- 7168175396
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The price was changed
The price was changed, increased on the item. I wanted to purchase. So I didn’t buy it.

Raymour & Flanigan - Williamsville からの回答
Andy was very personable and attentive…
Andy was very personable and attentive to my needs. He was very supportive for me as a first time homeowner and really took into account what I wanted. We laughed a lot and had a great time finding pieces. He was so fun to work with and I definitely would want him helping me for future purchases.
John our Salesman was informative and…
John our Salesman was informative and wonderful. Truly enjoyed the buying experience

Raymour & Flanigan - Williamsville からの回答
Although Raymour and Flanigan did not…
Although Raymour and Flanigan did not have the style options we were looking for; our salesman Henrik was great. Knowledgable but also gave us the space to look around a bit ourselves.

Raymour & Flanigan - Williamsville からの回答
Mack was the best. Very friendly and knowledgable!!!!
Mack was so friendly and knowledgable and made me feel comfortable shopping there. He was nice to work with. Highly recommend him.

Raymour & Flanigan - Williamsville からの回答
NO customer service from Raymour and Flanigan
I bought a beautiful chair online and chose to pick-up rather than pay for delivery.
Called store for information with regard to pick- up.
Was told chair was ready to be picked up, just need ID to prove identity.
Chair was boxed and my 72 year old husband and 68 year old brother in law were told they had to put chair in truck as two young able bodied men stood by claiming the COMPANY does not want to be responsible for damage. They could barely lift the box but did manage with difficulty to get the boxed chair in the pick-up truck.
What if I had gone on my own to pick up the chair?
What if the purchase was larger than a chair?
Website does not tell the customer this when you choose self pick-up, nor did the person I spoke with on the phone.
My husband told me we will not ever buy any other furniture from Raymour and Flanigan.

Raymour & Flanigan - Williamsville からの回答
The salesman are very friendly and…
The salesman are very friendly and though I’m picky and take a long time to decide they were there to help to pick something out. Definitely would recommend.
I’m always impressed by the sales…
I’m always impressed by the sales people at this store. Ray has helped me more than once, and he is always knowledgeable, helpful, friendly and polite - never too assertive or pushy. More importantly, he gives me all the time I require to become an educated consumer. My new king size bed hasn’t been delivered yet, but I have no doubt that I will love it!!
Mr Santiago was excellent and very…
Mr Santiago was excellent and very helpful. Amber at the desk was pleasant and Don helped work a satisfactory price.
However I, Paula Radel made the purchase and would appreciate further correspondence to reflect that. It is 2023.
Bruce Edwards was professional
Bruce Edwards was professional, courteous, and helpful. He did not pressure me to buy and was honest in stating what your store could offer and what it did not have. In the end I bought two large book cases, a sofa, and a night stand. I plan to return to buy a floor lamp. Very positive experience for me.

Raymour & Flanigan - Williamsville からの回答
Sales help was of great assistance
Sales help was of great assistance. Very large, easy to use on line options were available.

Raymour & Flanigan - Williamsville からの回答
I liked that John was not pushy and…
I liked that John was not pushy and gave us space. Yet, he was there when we needed help or questions.

Raymour & Flanigan - Williamsville からの回答
Wonderful Experience!
Judy is wonderful! She is very helpful and polite. She is also a great conversationalist. I was in and out of the store in less than an hour.

Raymour & Flanigan - Williamsville からの回答
I was in and out
I was in and out. The salesman knew exactly where to locate what I was looking for and it went smoothly

Raymour & Flanigan - Williamsville からの回答
Walking in the staff were friendly and…
Walking in the staff were friendly and not pushy salesman/saleswomen!! We were able to walk around and look at the things we needed then when WE were ready we got a sales associate who was very knowledgeable and got us a great sale price on a bedroom set for cyber Monday!! We have had nothing but great experiences at Raymour and Flanagan but the one in the Eastern Hills mall was by far the best!!

Raymour & Flanigan - Williamsville からの回答
Vultures as soon as you come in
I felt like I was being followed the entire time. Couldn’t shop in peace. But the employee was nice. As soon as you come in the sales associates are right there…all I wanted to do was browse.

Raymour & Flanigan - Williamsville からの回答
Nick was nice a man and there was no…
Nick was nice a man and there was no pressure to hurry up and buy.

Raymour & Flanigan - Williamsville からの回答
Autumn sales of living room furniture set
Autumn, A pleasure to work with, she remembered us from 6 months earlier and let us just look over what we were thinking about buying before coming over to assist. She came over a few minutes later to help with questions, and then make a sale and setup payment and delivery. A very nice person to have on a sales team.

Raymour & Flanigan - Williamsville からの回答
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