Robert Respes is my sales person. He is very patient, took his time with me and listened to what I was trying to achieve. I also liked how he gave me time to be okay with my purchase and go over the... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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The salesperson, Chris, was very pleasant and informed about the products. She gave us a lot of options including how we could keep our old bed-frame. The prices were reasonable and they had a great s... もっと見る
企業が回答しました
Perry, my sales consultant was excellent! He made the experience smooth from beginning to end and answered all my questions promptly. We live in Florida and we’re worried about getting the furniture... もっと見る
企業が回答しました
I am a very particular shopper….I really do not like to be hounded, followed, or “sold”. I made that clear (and probably a bit rude) when I walked in and was approached by Matt. I did see him keeping... もっと見る
企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
1400 Rocky Run Parkway, 19803, Wilmington, DE, 米国
- 3024785110
4.6
優良
254件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Raymour Outlet store is the best
Matt at the Wilmington Outlet store made my entire experience absolutely phenomenal! I will definitely be back when I need more furniture.
2025年2月3日
Raymour & Flanigan - Wilmington Outlet からの回答
Dear Customer,
Thank you for taking the time to share your experience with us. We're delighted to hear that Chris provided you with friendly service. We strive to ensure all our customers have a positive experience, and your feedback is greatly appreciated. If there's anything else you'd like to share about your visit, please feel free to reach out. We look forward to serving you again soon!
Warm regards,
Ashley F.
The Raymour & Flanigan Team
888-729-6687
False advertising!
False advertising!
We bought a lamp, which was advertised on their website to be delivered in three days or less. The salesman confirmed that. After a week went by, not only was the lamp not delivered, but no Fed Ex ticket had been created. The manager blamed it on Fed Ex, of course. But the lamp had never left the warehouse. So I cancelled the order. The manager was not even apologetic.
2024年12月7日
自発的なレビュー
Raymour & Flanigan - Wilmington Outlet からの回答
Dear Ken,
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced regarding the delivery of your lamp. It's disappointing to hear that the information provided did not align with your actual experience and that our service did not meet your expectations.
We understand how frustrating it must have been to wait for your order only to find out it had not been shipped. Your feedback is invaluable, and we will be addressing this issue internally to ensure better communication and service in the future.
We regret that our manager did not provide the level of customer care you deserve. Your experience does not reflect the standards we strive to uphold, and we will work on improving our customer service.
Thank you again for bringing this to our attention. We hope to have the opportunity to serve you better in the future.
Sincerely,
Raymour & Flanigan Furniture and Mattress Outlet
Great Service!
Worked with Tiana to order a mattress over the phone. It was delivered the next day!
2024年10月11日
Raymour & Flanigan - Wilmington Outlet からの回答
Thank you so much for your review, John! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Matt and Marcus
Matt and Marcus were very attentive and helpful. We visited a few times during the week, and each time they really listened and guided us to make the best decision for our needs.
2024年9月6日
Raymour & Flanigan - Wilmington Outlet からの回答
Dear Jennie,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Matt and Marcus were attentive and helpful during your visits. It's wonderful to know that they were able to guide you in making the best decision for your needs. We truly appreciate your kind words and your 5-star rating. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
a new mattress
Marcus was very patient with me. He answered my endless questions and helped me find just the right mattress
2024年9月5日
Raymour & Flanigan - Wilmington Outlet からの回答
Dear Pat,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Marcus was able to assist you so patiently and effectively. It's wonderful to know that he helped you find the perfect mattress. We appreciate your kind words and your 5-star rating. If you need any further assistance in the future, please don't hesitate to reach out.
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
I had a lot of fun with Tiana.
I had a lot of fun with Tiana roaming around the store looking at beds and deciding the best one for me. Then, onto bedroom furniture for me. Tiana helped me with everything. She is delightful. Looking forward to getting my purchases!
2024年8月23日
Raymour & Flanigan - Wilmington Outlet からの回答
Dear Geraldine,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you had a great time exploring our store and selecting the perfect bed and bedroom furniture. Tiana is indeed a asset to our team, and we're glad she could assist you so effectively. We hope you enjoy your new purchases and look forward to welcoming you back to our store in the future!
Best regards,
The Raymour & Flanigan Team
Chris was beyond helpful
Chris was beyond helpful. Listened to concerns, what I was looking for and what I wasn’t and made educated recommendations! She was just a bubbly personality who made the experience fun and enjoyable!
2024年8月1日
Raymour & Flanigan - Wilmington Outlet からの回答
Hi Alyssia,
Thank you so much for your wonderful review! We're thrilled to hear that Chris was able to assist you so effectively and make your shopping experience enjoyable. It's great to know that her recommendations and bubbly personality made a positive impact. We appreciate your feedback and hope to see you again soon!
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
Excellent customer service and Chris…
Excellent customer service and Chris took the time to explain everything without making it a pressure sale.
2024年7月7日
10/10 would recommend.
Customer service was great from the moment I walked in the door. Answering any question and helping any way without pestering me to buy something. Ended up purchasing a sectional and the salesman and manager were great. Quality of furniture is far ahead of Bobs.
2024年7月4日
Raymour & Flanigan - Wilmington Outlet からの回答
Thank you so much, Dylan, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Knowledgeable sales person
Knowledgeable sales person, Tianna helped me purchase 3 mattresses!
2024年6月27日
Raymour & Flanigan - Wilmington Outlet からの回答
Hello Carol Scott We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Benefits of an in-person sales experience
Salesperson was very cordial and with great patience spent a lot of time showing me different pieces similar to the one I had already considered on line to compare their different dimensions, constructions, table and chair heights, and table top drop leaf operations.
2024年6月18日
Raymour & Flanigan - Wilmington Outlet からの回答
Thank you so much for your review, Paul! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Very knowledgeable about their products
They didn't rush. They took their time answering questions allowing me to make informative decisions.
2024年5月26日
Raymour & Flanigan - Wilmington Outlet からの回答
Hello Cheralyn Anthony! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Raymour and Flanigan is the best
Raymour and Flanigan is the best. Went to the outlet store to check out the furniture. The woman that helped us was so patient and knowledgeable. I’m nice we decided on a living room set we had to measure to make sure it would all fit. She recommended to save some time we could order the set online if it was going to fit. Easy peasy. Furniture will be delivered in three days. Online ordering was really easy.
2024年5月5日
Raymour & Flanigan - Wilmington Outlet からの回答
Hello LAURA! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Raymour & Flanigan - Wilmington Outlet からの回答
Thank you so much for your review, Rich! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Chris was very helpful and patient…
Chris was very helpful and patient while we picked out a new mattress. Next day delivery and the delivery coordination wad excellent.
2024年4月21日
Raymour & Flanigan - Wilmington Outlet からの回答
Thank you so much for your review, Paul! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Jennifer was terrific
Jennifer was terrific! She listened to what we were looking for and wanted and helped us to find it! She made sure that we knew all of our payment options as well as pick up and delivery options. We are very excited to receive our items. We will definitely return to Raymore & Flanagan and see Jennifer when we are in need of other furniture.
2024年4月12日
Raymour & Flanigan - Wilmington Outlet からの回答
Thank you so much for your review, Anna! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
The service was great
The service was great. Tiana did an awesome job showing us around the showroom.
2024年3月17日
Raymour & Flanigan - Wilmington Outlet からの回答
Hello Denise Procopio! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
The saleswoman asked what I was…
The saleswoman asked what I was interested in, listened to me, and immediately zeroed in on exactly what I wanted
2024年3月15日
Raymour & Flanigan - Wilmington Outlet からの回答
Thank you so much for your review, Clare! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Our sales associate was great.
2024年3月10日
Raymour & Flanigan - Wilmington Outlet からの回答
Hello Elysia G! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
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