Tom Shaw was a delight of a salesperson! We came in for new bed pillows but identified a bed that we will buy soon! He knows his industry, answered all our questions, heard our needs, and was so perso... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Denzel offered us perfect customer service! We saw modular chairs online and wanted to check them out in person. Denzel was kind, courteous, knowledgeable and a pleasure to meet. He answered all our q... もっと見る
企業が回答しました
My husband and I recently spent nearly $8,000 on furniture. The leather sofa we bought had power reclining seats and one of them stop working in the extended position. This happened after less than... もっと見る
企業が回答しました
Our salesperson, Tom Shaw, made the experience stress free and enjoyable from start to finish. We had a lot of specific requirements, given our small space, and he worked with us on creative solutions... もっと見る
企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
5303 Concord Pike, 19803, Wilmington, DE, 米国
- 3024782151
4.6
優良
241件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great shopping trip
Pete was extremely helpful without being pushy. We accomplished everything that we wanted in ordering furniture for our new home.
2025年5月31日
Raymour & Flanigan - Wilmington からの回答
Dear Aliza,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Pete was able to assist you effectively without any pressure and that you accomplished everything you wanted in ordering furniture for your new home. Providing exceptional service is our top priority, and it's always rewarding to know when we've succeeded.
We hope you enjoy your new furniture and that it brings comfort and style to your home for many years to come. If you have any further needs or questions, please don't hesitate to reach out to us. We look forward to serving you again in the future!
Best,
The Raymour & Flanigan Team
Scott helped me choose a mattress for…
Scott helped me choose a mattress for my son. He was the consummate professional. He answered all of my questions and concerns and did not try to “upsell” me or suggest things that were unnecessary. He was interesting and attentive and made the overall experience very positive. I will be sure to come back when he is working when I am next in the market to buy.
2025年5月29日
Raymour & Flanigan - Wilmington からの回答
Dear Laura Davies,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Scott was able to assist you in finding the perfect mattress for your son. It's great to know that his professionalism and attentiveness made your visit enjoyable and stress-free.
We truly appreciate your kind words and your intention to return to our store for future purchases. Scott and the rest of our team look forward to welcoming you back and providing you with the same level of excellent service.
If you have any further questions or need assistance, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Pete was great
Pete was great. He was so not the stereotypical pushy salesman which made the process enjoyable!
2025年5月26日
Raymour & Flanigan - Wilmington からの回答
Hello Dave,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Pete provided you with such a positive and enjoyable shopping experience. At Raymour & Flanigan, we strive to ensure our customers feel comfortable and valued, and it's wonderful to know that Pete exemplified this during your visit. We appreciate your feedback and your perfect rating. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Sales person was very knowledgeable…
Sales person was very knowledgeable about the product.
2025年5月20日
Raymour & Flanigan - Wilmington からの回答
Dear Valerie Green,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our salesperson was able to assist you with their product knowledge. At Raymour & Flanigan, we strive to provide our customers with the best service possible, and it's wonderful to know that we met your expectations.
Your feedback is greatly appreciated and will be shared with our team. We look forward to welcoming you back to our store in the future for any of your home furniture needs.
Warm regards,
The Raymour & Flanigan Team
I just picked out what I knew would…
I just picked out what I knew would work, so I didn't work with a salesperson. When I picked up the furniture from the loading dock - the guys in the back were very friendly and helpful. Great service!
2025年3月31日
Raymour & Flanigan - Wilmington からの回答
Hello Michael,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience picking up your furniture and that our team at the loading dock was friendly and helpful. It's fantastic to know that you found exactly what you were looking for, and we're delighted that you're satisfied with our service.
If you have any questions or need further assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Reclining Sofa Purchase
Our sales rep Chris was very helpful - let us explore options without overly aggressive sales pressure. We feel that we got a good value too.
2025年4月27日
Raymour & Flanigan - Wilmington からの回答
Hello Robert,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Chris was able to assist you in finding the perfect furniture without any pressure. It's great to know you felt you received good value as well. We strive to provide a comfortable and supportive shopping environment, and your feedback reassures us that we're on the right track.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Entire staff contributed
I worked with two different sales associates. Both were friendly and helpful.
2025年4月26日
Raymour & Flanigan - Wilmington からの回答
Hello Edward,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that both of our sales associates were friendly and helpful during your visit. Providing excellent customer service is a top priority for us, and it's wonderful to know that we met your expectations.
We truly appreciate your 5-star rating and your kind words. If there's anything else we can do for you in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Scott was fantastic
Scott was fantastic! I came back the next day Scott was off and a very nice gentleman by the name of Zee ! Said no problem I can help you for Scott, And he did in a very professional manner. Really nice guy!
I give six stars ! Because of the help I receive there ! I’m sure I’m going to enjoy the new bedroom set, And the new sectional for the family room ! Vince
2025年4月23日
Raymour & Flanigan - Wilmington からの回答
Hello Vincent,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that both Scott and Zee were able to assist you in such a professional and friendly manner. It's always our goal to ensure our customers feel supported and valued, and it's great to know that you felt this way during your visits.
We're delighted that you're excited about your new bedroom set and sectional for the family room. We hope they bring you comfort and joy for many years to come. If you have any questions or need further assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Wilmington からの回答
Hello Richard,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you found our website easy to use and our prices competitive. It's always our goal to provide a seamless shopping experience for our customers. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!
Best regards,
The Raymour & Flanigan Team
Arrived on time and put into room as we…
Arrived on time and put into room as we asked. Driver and worker were both polite professional.
2025年4月10日
Raymour & Flanigan - Wilmington からの回答
Hello Mary,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your delivery arrived on time and that our team was able to place your furniture exactly where you wanted it. It's wonderful to know that our driver and worker made a positive impression with their professionalism and politeness.
Your feedback is incredibly valuable to us, and we're delighted that we could meet your expectations. If there's anything else we can do for you, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
The salesperson was helpful honest and…
The salesperson was helpful honest and guided us to just what we were looking for.
Thanks....
2025年4月10日
Raymour & Flanigan - Wilmington からの回答
Hello William,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our salesperson was able to assist you in finding exactly what you were looking for. Providing honest and helpful service is something we strive for, and it's wonderful to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Appreciated Denzel who was the perfect mix of helpful
Appreciated Denzel who was the prefect
2025年3月24日
Raymour & Flanigan - Wilmington からの回答
Hello Denise,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a positive experience at Raymour & Flanigan and that Denzel was able to assist you perfectly. We strive to provide excellent service to all our customers, and it's wonderful to know that Denzel made your visit memorable.
If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Wilmington からの回答
Hello Wilmer,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our salesperson was able to assist you in a professional and knowledgeable manner. Providing excellent service is our top priority, and it's wonderful to know we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Knowlegable,not pushy but very…
Knowlegable,not pushy but very available, pleasant, patient.
Vinnie (Williamson ?) on first day (2/17/25), Chris Hamilton on decision day (2/22/25).
2025年2月23日
Raymour & Flanigan - Wilmington からの回答
Dear Customer,
Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with Vinnie and Chris at our Wilmington store. It's great to know that they were knowledgeable, pleasant, and patient throughout your visit. We strive to provide excellent service without being pushy, and it sounds like they achieved just that.
If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Perry Williams was very nice to work…
Perry Williams was very nice to work with & helpful with our daughter’s desire to have a PURPLE couch!
2025年2月24日
Raymour & Flanigan - Wilmington からの回答
Hi Curtis!
Thank you so much for your amazing review! We're thrilled to hear that Perry helped you and your daughter find the perfect purple couch. Our goal is to provide friendly service, and it sounds like Perry really hit the mark!
Best wishes,
The Raymour & Flanigan Team
“A Caring Man”
First of all, Mr. T. Shaw knows his product! In addition to that, he goes over and beyond the call of duty and He treats you as if you’re the only person that matters…from the moment you enter into the showroom! I couldn’t ask for better service!
Sincerely,
J. Stevenson
2025年2月22日
Raymour & Flanigan - Wilmington からの回答
Dear J. Stevenson,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Mr. T. Shaw provided you with exceptional service and made you feel valued from the moment you entered our showroom. Our team strives to go above and beyond for our customers, and it's rewarding to know that we succeeded in making your visit memorable.
We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Store in Wilmington for any future home furnishing needs.
Warm regards,
The Raymour & Flanigan Team
I was greeted as soon as I entered the…
I was greeted as soon as I entered the building. Washington knew exactly where the pieces of furniture I was interested in were located and was able to answer all of my questions. He worked to insure I was happy with my purchase. He is a wonderful asset to R&F.
2025年2月21日
Raymour & Flanigan - Wilmington からの回答
Dear Linda,
Thank you so much for taking the time to share your wonderful experience with us at Raymour & Flanigan Furniture and Mattress Store. We are thrilled to hear that Washington provided you with exceptional service and was able to assist you with all your questions. It's great to know that he made your shopping experience enjoyable and ensured you were happy with your purchase.
If there's anything else we can do for you, please don't hesitate to reach out!
Warm regards,
The Raymour & Flanigan Team
Excellent Sales Rep and Experience
Our sales representative Brandi is so very helpful, informative and friendly. She’s knows her position and products very well. We thank her and appreciate her.
2025年2月18日
Raymour & Flanigan - Wilmington からの回答
Dear Deborah Smith,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Brandi. Our team takes great pride in providing helpful, informative, and friendly service, and it's always rewarding to know when we've succeeded in doing so.
Your kind words and appreciation mean a lot to us, and we will be sure to pass along your compliments to Brandi. We are delighted to have earned your trust and look forward to serving you again in the future.
Warm regards,
The Raymour & Flanigan Team
Brandi Jones was an awesome sales person
We worked with Brandi Jones and she was amazing. She showed us a variety of sofas and worked with us patiently in choosing the fabric, working on options and getting us the exact sofa we wanted! We are long time customers of Raymour and the store just makes us come back! We love it.
2025年2月15日
Raymour & Flanigan - Wilmington からの回答
Dear Sangeeta Vidwans,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Brandi Jones provided you with exceptional service and helped you find the perfect sofa. It's always our goal to ensure our customers have a seamless and enjoyable shopping experience, and it's rewarding to know that we've succeeded in making you feel valued.
Easy-going pleasant sale
2025年2月11日
Raymour & Flanigan - Wilmington からの回答
Hello Michael,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your visit was easy-going and pleasant. Our team strives to provide the best service possible, and it's wonderful to know we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan soon!
Best regards,
The Raymour & Flanigan Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。