Fantastic service when I had pre sale technical queries. I ordered the Elite Kit System underfloor heating mat, and Rayotec were super helpful when I had to return one of mats which was surplus to my... もっと見る
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Fantastic service from Rayotec. I have bought at least 22 different size foils from either direct or suggested by me and bought by family and friends. Easy to install with full instructions and extrem... もっと見る
I ordered an underfloor heating kit (sticky mat) along with insulation tiles. The items ordered arrived the next day. The fitting instructions weren't brilliant but there was enough information (alon... もっと見る
企業が回答しました
Fitted to summerhouse that we’ve converted to a garden room/office under the carpet and it’s transformed how the building feels. Floors in these buildings are always cold so to get the heat where it... もっと見る
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企業情報
Rayotec について
当該企業による記述
Rayotec Ltd is a family run business based in Sunbury-On-Thames, in Middlesex. With over 3 decades of experience in the field of renewable energies & underfloor heating. Established in 1987, we are a MCS government accredited company and have won multiple awards for our contribution to the industry.
At Rayotec we understand that it is difficult to decide which company is the most trustworthy and technically able which is why we have joined the “Which Trusted Traders” scheme. It gives our customers peace of mind and it has also given us the confidence that what we are doing is right.
We specialise in Photovoltaic Solar Panels, Solar Thermal panels, Solar Maintenance and Servicing as well as Hot water and Electric Underfloor Heating.
If you are having issues with your solar system one of our expert engineers can come and assess system, identify the problem and resolve any issue quickly and efficiently to ensure that your system is back to full working order as quickly as possible. All of our call outs include up to 1 hour of labour and we can resolve many problems within this period.
For any Underfloor heating needs, we can provide Warm Water and Electric underfloor heating products to all over the UK.
We also offer an installation service for Electric underfloor heating and our experienced team of fitters are always able to help with your project regardless of size. Solar Maintenance Electric Underfloor Heating Water Underfloor Heating Contact Us
連絡先
Unit 5 Trade City Sunbury, Brooklands Close , TW16 7FD, Sunbury-on-Thames, 英国
- 01932 393615
- info@rayotec.com
- www.rayotec.com
4.7
優良
204件のレビュー
顧客にレビューを依頼しています
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6 years on, my electric underfloor system is perfect.
Very pleased to see this company is still going strong. My 10sq mtr system under laminiated boards in a log cabin is fantastic. I am one very happy customer.
2023年12月13日
自発的なレビュー
Rayotec からの回答
Thank you so much for your kind review John, We are so pleased to hear that you are still enjoying your electric underfloor heating system many years later and we hope you continue to enjoy it for many more years to come.
If you ever need anything from us in the future we will still be here and happy to help you again.
Rayotec からの回答
Thank you for your kind review, it's great to hear that you were happy with the speed of the service and we hope to be able to hep you in the future with any other projects.
If you ever need anything else from us please do not hesitate to get in contact.
Delighted all round
Excellent advice service product and delivery. Our 8sqM electric underfloor system is installed and we are delighted with the result. The conservatory air temperature rises by 6 degrees C in less than an hour at a cost of 26p according to the smart meter however that cost also included other appliances and lighting.
2023年11月23日
自発的なレビュー
Rayotec からの回答
Thank you for your amazing review Keith, we always love hearing that our customers are happy and they are enjoying the nice warm underfloor heating.
We hope you can enjoy it for many years to come and if you ever need anything else in the future please do not hesitate to contact us and we will be happy to help.
Fantastic customer service
Fantastic customer service. I fitted this (well made) underfloor heating kit myself and had to call for advice a few times, each time my query was answered quickly and the customer service team were really helpful. The underfloor heating mat is working well and the thermostat is easy to operate. I'm really pleased with my purchace and the service I received. Thank you Rayotec.
2023年10月26日
Rayotec からの回答
Thank you for your fantastic review Stephen, We are so glad that we were able to help you with all the advice you needed and its great to hear that you are enjoying your new underfloor heating system.
If there is ever anything else you need from us please do not hesitate to get in contact and we will be happy yo help.
DIY underfloor heating installation
I ordered an underfloor heating kit (sticky mat) along with insulation tiles. The items ordered arrived the next day. The fitting instructions weren't brilliant but there was enough information (along with a useful video on the Raytec website) to get the job done. Fitting the tiles was easy. Laying the sticky heating mat was mostly easy and wiring the control box was slightly fiddly but OK with the right tools and a methodical approach.
Overall, the underfloor heating kit works well and I'm happy to recommend Rayotec.
2023年10月19日
Rayotec からの回答
Thank you for your kind and detailed review Matthew, we are happy to hear that you got your installation completed and are enjoying your new system.
Sorry to hear that you found the fitting instructions wernt great, if there is anything that you feel would be good to add into them to help others please get in contact and let us know as we are always looking to improve things.
If there is anything else you need from us please do not hesitate to get in contact and we will be happy to help.
Rayotec からの回答
Thank you for your review Andy, it's great to hear that you found the underfloor heating easy to install and I hope you can continue you enjoy it for many years to come.
If you ever need anything else in the future please do not hesitate to get in contact and we will be happy to help you again.
Great product!
Excellent detail on the website, very helpful and informative. Great communication throughout with quick delivery.
The heated floor Matt is well made, laid easily and works great. App on phone is very intuitive and easy to set up with thermostat.
All in all a superb product that has made a big difference to our room.
2023年9月16日
Rayotec からの回答
Thank you for your fantastic review Dave, it's amazing to hear that you had such an all round positive experience with us and we hope you can keep enjoying your new heated floor for many years to come.
If you ever need anything further from us please do not hesitate to get on contact with us again and we will be happy to help.
Rayotec からの回答
Thank you for your review Andy, We are so happy that you have a great experience with us and we hope to work with you again in the future. If you ever need anything please do not hesitate to contact us and we will be happy to help.
This is the 4th time using they’re…
This is the 4th time using they’re services and I could sincerely say that are very reliable and they’re products spotless.
2023年9月2日
Rayotec からの回答
Thank you do much for your kind review. We love knowing that our customers are so happy that they keep coming back, its also great to hear that you have been happy with our products as we always strive to offer the best materials available.
If you ever need anything more in the future we will be more than happy to help you again.
Excellent service
Excellent service, delivered exactly when it was supposed to be. Great product, easy to install, my client was very happy!
2023年7月15日
Rayotec からの回答
Thank you Divall for your kind review. We are so glad that your customer is happy with the heating and we hope they can enjoy it when the cold weather comes back around. If you ever need anything more from us in the future we will be more than happy to help you again.
I have used Rayotec electric underfloor…
I have used Rayotec electric underfloor heating mats many times for the installations in my Garden Rooms. I have had no problems with either the product or services at anytime in the past 3 years. All round a great experience!
2023年8月20日
Rayotec からの回答
Thank you so much for your fantastic review and your continued support. It's always great to know that our customers are happy with what we do and its even better to know we have been able to support you with your projects for so many years and we hope to help you for many more years to come.
Very helpful people
Very helpful people. Easy to understand guides. Good service all around.
2023年8月15日
Rayotec からの回答
Thank you so much for your kind review, we always aim to give the best service possible so its great to get feedback like this. If there is ever anything you need in the future please do not hesitate to get in contact and we will be happy to help you again.
Very pleased so far
Very pleased so far. We have put underfloor heating in one bedroom and it was a life saver in the winter. Now will it in 2 more rooms and the hallway. delivery is very fast as well
2023年8月12日
Rayotec からの回答
Thank you for your amazing review Iva, we are so pleased to hear that the underfloor heating made a difference in the cold winter we had and I hope you can enjoy your new systems for many years to come. If there is ever anything you need please do not hesitate to get in contact and we will be happy to help.
Good to deal with
Complete novice me to UFH. Got help and guidance from this company and saved a few Bob too. Good firm
2023年8月1日
Rayotec からの回答
Thank you for your fantastic review Ray, we are so glad that we were able to help guide you with your project and its always great to know we helped to save you some money in the process. We hope you can enjoy your new system for years to come and if you ever need anything again in the future please do not hesitate to get back in contact.
Excellent product and service
2023年7月17日
Rayotec からの回答
Thank you for your review Chris, we are really glad that you are happy with the products and our service and we hope we can help you again in the future.
Good service and price as usual
2023年7月7日
Rayotec からの回答
Thank you so much for your kind review, the team always love knowing that we provide good service and its even better to know our repeat customers are happy. If you ever need anything in the future we will always be happy to help.
Underfloor heating Mat is really good…
Underfloor heating Mat is really good quality will highly recommend to anyone looking to install underfloor heating easy to install and very good build. Only downside the free thermostat is poor quality and the instructions are not clear or match up with settings - buy an upgraded one
2023年7月2日
Rayotec からの回答
Thank you for your review Azad, im sorry to hear that you were not happy with the thermostat. its unusual that the manual does not match up with the settings on the unit so I will investigate what may have happened for you. I have sent you an email regarding this so please feel free to respond to that and I will make sure we can get this sorted for you.
I look forward to helping you get this resolved.
Friendly helpful and efficient
2023年6月29日
Rayotec からの回答
Thank you for your kind review Peter, the team love hearing feedback like this because we always try our hardest to be as helpful and friendly as possible. If you ever need anything in the future please do not hesitate to get in contact.
Great product great price
First class from ordering to delivery. The product was what was promised . Can't fault it.
2023年6月16日
Rayotec からの回答
Thank you for your fantastic review John, we are very happy to know that we were able to help you with your project and that you are happy with your new underfloor heating system. If you ever need anything in the future please do not hesitate to contact us again and we will be happy to help.
Exelent service!
2023年6月20日
Rayotec からの回答
Thank you for your review Nick, we love hearing that our customers are happy and we hope we can help you again in the future. If you ever need anything else please do not hesitate to get in contact.
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