Refundmore レビュー 392

TrustScore 5段階評価の4.5

4.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We were denied any compensation for our delay by BA, even though the account given by their pilot on the day contradicted them. We asked Refundmore to take it on and thanks to their persistence we hav... もっと見る

5つ星のうち5の評価

Would absolutely recommend, 3 couples travelled . My claim was completely in 6 weeks , the other couple have tried Qatar direct since 11/25 no joy, the other couple used a different claim company sinc... もっと見る

5つ星のうち5の評価

I was dubious at first but what an outcome! My Mum and I travelled in 2023 and were told our flight home had been cancelled. With no help from the airport in our destination, it came down to us to sor... もっと見る

5つ星のうち1の評価

Awful Waited two years for them to even get the refund then they couldn’t put it into my bank account for some reason so they told me after a month we could use PayPal then took nearly €100 from Me b... もっと見る

企業が回答しました

企業情報

  1. 法律サービス

当該企業による記述

Refundmore is a British company that helps passengers claim their entitled compensation when experiencing flight delays, cancellations or overbookings. We are experts in the law about compensation for flight disruptions and will handle all the communication with the airlines, which often are hesitating to pay the compensation, even though the passengers are entitled.

Refundmore - Bringing justice to travelers

当該企業による記述

No cure no pay
If we do not obtain compensation on your behalf, our service will be free of charge.
High winrate
At this moment, Refundmore has helped more than 150,000 passengers to receive their entitled compensation, and of all the cases which we have assessed are entitled to compensation, we win 98%.
The full compensation
We will claim every cent that you are entitled to. We can even claim the extra expenses you have had to accommodation, transport, food and refreshments if you have your receipts.
Best customer service
Our customers are happy with our customer service as we take time for every customer and answers emails, chats and phone calls.

連絡先

4.4

優良

TrustScore 5段階評価の4.5

392件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

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5つ星のうち5の評価

Refundmore is legit!

I had a problem with a flight and the company refused to reimburse me. I was looking for a solution and found Refundmore. I thought it was a scam but it’s really not, 5 months after sending them my request I got some money back today. I’m super happy. Their commission on what they win is BIG but it’s a free service (you don’t pay anything upfront) and when you think you lost your money completely anything back is welcome.

2024年4月15日
自発的なレビュー
5つ星のうち2の評価

You got the job done

You got the job done. 1,5 years later, but 1 got some money back. I would probably never do this process again.

2024年3月7日
Refundmore ロゴ

Refundmore からの回答

Dear Customer,

Thank you for taking the time to share your feedback with us. We understand your frustration regarding the length of time it took to resolve your case, and we sincerely apologize for any inconvenience this may have caused you.

Please know that we truly did everything within our power to expedite the process and ensure that you received the compensation you rightfully deserved. In some instances, when airlines refuse to cooperate or settle, the only recourse is to pursue legal action through the courts. Regrettably, this often prolongs the resolution process.

However, we are pleased to inform you that despite the challenges, we successfully represented your interests in court and secured the compensation you were entitled to. Your satisfaction and peace of mind are of utmost importance to us, and we are delighted that we could ultimately achieve a favorable outcome for you.

Once again, we apologize for any inconvenience caused by the delay, and we sincerely appreciate your patience and understanding throughout this process. If you have any further concerns or questions, please do not hesitate to reach out to us directly.

Thank you for choosing us to assist you with your case.

Best regards,
RefundMore Team

5つ星のうち5の評価

Worked on my case for a while

Worked on my case for a while, almost 2 years . Only asked for documents needed from the flight delay. They kept me updated. I would say be patient, and it will eventually happen. Got the money in my account straight away when they got compensation.

2024年3月6日
5つ星のうち5の評価

Pleasantly Surprised by RefundMore's Exceptional Service!

I recently had the pleasure of working with RefundMore, and I must say, I am thoroughly impressed! Initially, I was skeptical about their ability to secure a refund for me, but they proved me wrong in the best way possible.

Not only were they incredibly efficient, but they also managed to exceed my expectations by securing the refund eventhough it took some time. Their professionalism and dedication to customer satisfaction truly shine through in their work.

I am genuinely surprised and delighted by how effectively RefundMore handled my case. They delivered on their promises with precision and ease, leaving me with nothing but gratitude for their outstanding service.

If you're in need of assistance with refunds or claims, look no further than RefundMore. You won't be disappointed!

2024年3月1日
自発的なレビュー
5つ星のうち4の評価

I am satisfied

I can obviously say that I am satisfied.
Our case won in court, they did it and they will compensate us. The only thing is that they take almost half of the compensation which the airline paid. Fx we were supposed to get 800€ for both cases but they will pay 440€ for both.
I have to say that when you want to open your case, they mentioned this and you accepted that, so it is a law.
Anyway, I'm glad they could help us and I am totally satisfied😊
By the way, To contact with them, just email them, they will reply after a few days.

2024年3月5日
自発的なレビュー
5つ星のうち5の評価

Fully Recommended

Great experience, process is clear from the beginning, recurrent communication with clear feedback and follow-up.
Specific case went to court, took months to be solved, but the agreed compensation was received.
Fully recommended.

2024年2月6日
5つ星のうち5の評価

Positive quick outcome

I applied for compensation with little knowledge or hope. Refundmore kept me updated throughout the claim and were fast and efficient in payout. Well worth the fee and hassle free process.

2024年2月1日
自発的なレビュー
5つ星のうち3の評価

Fint at dere ikke gir opp

Fint at dere ikke gir opp. Men svært irriterende å måtte vente i flere uker fra dere har mottatt oppgjør til jeg mottar oppgjøret. Det siste virker litt uprofesjonelt.

2024年2月6日

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