Reliable delivery of notes but there are SO many spelling mistakes of patient names on the portal it is unbelievable and takes extra time to find each one. I'd also like to thank Michelle Monahan per... ãã£ãšèŠã

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i sent an email to request an amendment to the information for the a pack of title deeds to be amended. This was actioned and an email received back to confirm system should be updated within 24 hour... ãã£ãšèŠã
The Delivery Service works extremely smoothly, the delivery person is always helpful. Any time we have to request a data change on the website through the customer service team the response is very qu... ãã£ãšèŠã
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Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... ãã£ãšèŠã
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Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.
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8 Beam Reach, Coldharbour Lane, RM13 9YB, Rainham, è±åœ
- records@restore.co.uk
- www.restore.co.uk/informationmanagement
Trusted by Organisations Across the UK
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It took 2 weeks for a response and youâŠ
It took 2 weeks for a response and you were unable to locate a copy of our contract on our records.
Our request was handled efficiently andâŠ
Our request was handled efficiently and documents received in the timeframe needed.
Thank you
It was a very quick service and theâŠ
It was a very quick service and the instructions were easy to follow.
Extremely helpful staff
Pauline was extremely helpful and dealt with our request very efficiently.
Swift Repsonse
I received a very swift response to my query. This was received from Dale who always answers quickly and efficiently.
The Service delivery team are alwaysâŠ
The Service delivery team are always very helpful, we have had a few issues with delivery recently and they have assisted in arranging a next day delivery to help.
Reliable delivery of notes but thereâŠ
Reliable delivery of notes but there are SO many spelling mistakes of patient names on the portal it is unbelievable and takes extra time to find each one.
I'd also like to thank Michelle Monahan personally who has chased up missing notes for me in the past, with great efficiency .
amendmentâŠ
i sent an email to request an amendment to the information for the a pack of title deeds to be amended. This was actioned and an email received back to confirm system should be updated within 24 hours.
The Delivery Service works extremelyâŠ
The Delivery Service works extremely smoothly, the delivery person is always helpful. Any time we have to request a data change on the website through the customer service team the response is very quick.

Restore Information Management ããã®åç
Lisa is extremely helpful all of theâŠ
Lisa is extremely helpful all of the time, thank you LIsa.

Restore Information Management ããã®åç
Access to Restore Portal
The Company were able to sort out the issue with minimal delay.

Restore Information Management ããã®åç
Dale Grimes is excellent
Dale Grimes is excellent. Nothing is too much trouble and he knows everything.
Top guy :)

Restore Information Management ããã®åç
Received information in a timely manner.

Restore Information Management ããã®åç
Could do Better
there is a particular member of staff who is very helpful and knowledgably Ms Russell , however I note that there appears to be a disconnect between the admin staff and the warehouse which can lead to mistakes

Restore Information Management ããã®åç
The Agent is fantastic, on time and very helpful.
The Agent is fantastic, polite, friendly and very helpful. I can't thank you enough.

Restore Information Management ããã®åç
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