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Restore Information Management ロゎ
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Restore Information Management レビュヌ 

1,712
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TrustScore 5段階評䟡の4.5

4.6

むンフォメヌション サヌビス
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5぀星のうち3の評䟡

Reliable delivery of notes but there are SO many spelling mistakes of patient names on the portal it is unbelievable and takes extra time to find each one. I'd also like to thank Michelle Monahan per... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

i sent an email to request an amendment to the information for the a pack of title deeds to be amended. This was actioned and an email received back to confirm system should be updated within 24 hour... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The Delivery Service works extremely smoothly, the delivery person is always helpful. Any time we have to request a data change on the website through the customer service team the response is very qu... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... もっず芋る

䌁業が回答したした

䌁業情報

  1. むンフォメヌション サヌビス
  2. オヌトメヌション䌚瀟
  3. クラりド コンピュヌティング サヌビス
  4. 䌁業間サヌビス
  5. 蚘録保管斜蚭

圓該䌁業による蚘述

Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.

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Trusted by Organisations Across the UK

Explore Information Management Solutions

4.6

優良

TrustScore 5段階評䟡の4.5

1712件のレビュヌ

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4.6

すべおのレビュヌ

(1,712)

過去12か月のレビュヌ数: 368件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Recommend

Recommend
Needed to find if information was still available after 30 years. Quick to respond and answered.

2026幎4月21日
Restore Information Management ロゎ

Restore Information Management からの回答

Hi Helen, many thanks for your review, we are very pleased to hear of this

5぀星のうち5の評䟡

Stu Kennedy - Restore Customer Care Team

This review is dedicated to Stu Kennedy, Account Manager, Central Customer Care Team.
We are currently undertaking a major project reviewing our archiving process, which has required the retrieval of extensive historical data and past cost information. After several unsuccessful attempts to find the right contact at Restore, 5 different phone numbers dialled, rang once, then cut off, and 3 different emails bouncing back, I submitted an enquiry via the website contact page—and I’m extremely glad I did, as Stu got in touch almost immediately.
I genuinely could not ask for a more efficient, friendly, or knowledgeable account manager. From the outset, Stu responded to my emails almost instantly, clearly explaining what he would do to help and providing realistic timescales for retrieving the information I needed—and these requests were far from straightforward. True to his word, he keeps me regularly updated, delivers exactly when he says he would, and is making the entire process smooth and stress-free.
Stu is an absolute pleasure to deal with and sets a gold standard for customer care. If every Customer Care professional I work with operated at even 50% of Stu’s level, I would be a very happy Facilities Manager indeed. Thank heavens he picked up my account. Thank you so much, Stu—your support is invaluable.

2026幎4月16日
自発的なレビュヌ
Restore Information Management ロゎ

Restore Information Management からの回答

Hi Emma, thank you very much for your gleaming review, i will make sure that Stu sees these very kind words, we are very pleased to read this

5぀星のうち5の評䟡

Excellent service

Response times to queries is excellent and problems are always resolved quickly and efficiently. Resolve provides us with a great service.

2026幎4月15日
Restore Information Management ロゎ

Restore Information Management からの回答

Thank you for your great review Angela. It is wonderful to hear Restore have provided you with the level of service we aim to achieve

5぀星のうち5の評䟡

Satisfied customer

Your representative was helpful and professional, great service!

2026幎4月14日
Restore Information Management ロゎ

Restore Information Management からの回答

Hi Melanie, thank you for your review, we are greatly pleased to hear of your satisfaction with the service provided to you

5぀星のうち5の評䟡

Easy to order files back from storage

Easy to order archive files back from storage by email, can request a specific delivery date, delivered on the correct day

2026幎4月8日
Restore Information Management ロゎ

Restore Information Management からの回答

Hi Suzanne, thank you very much for your review, we are pleased to hear of your positive experience with us

5぀星のうち4の評䟡

Customer Service

My contact is Glenn and I always find them really helpful. When Our company has asked for information on the boxes stored, Glenn is always efficient and prompt.

Well done Glenn

2026幎4月11日
Restore Information Management ロゎ

Restore Information Management からの回答

Hi Karen, thank you for your review, we are happy to hear that you are pleased with the service provided and will pass this on to Glenn

5぀星のうち5の評䟡

Great Service

Fast turnaround on my request

2026幎4月9日
Restore Information Management ロゎ

Restore Information Management からの回答

Hi Sue, thank you for your review, we are happy to hear that you are pleased with the service provided

5぀星のうち4の評䟡

On the whole ...

On the whole .... everything good. delivery on time. occasionally bit of a mix up with boxes & bar codes but is usually sorted straight away once i have spoken to customer care team.

2026幎3月31日
Restore Information Management ロゎ

Restore Information Management からの回答

Thank you for review Julie, your comments are greatly appreciated

5぀星のうち5の評䟡

Really rapid response!!!!

Rapid response to my enquiry...alternate options provided...extremely efficient!
Great work Henry.

2026幎3月31日
Restore Information Management ロゎ

Restore Information Management からの回答

Hi Jane, thank you for your review, we are happy to hear of your pleasant experience with us

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