Rhino ロゎ
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Rhino レビュヌ 

271
•
TrustScore 5段階評䟡の4.5

4.5

ラグビヌ甚品店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Superb! Fast delivery (despite courier), and excellent knowledgeable REAL person answering the phone calls! This is obviously a company that cares about their products; cares about their custom... もっず芋る

5぀星のうち5の評䟡

Ordered a tackle bag but needed it delivered on a specific day due to work commitments. Customer service were really helpful and arranged to dispatch so that it would arrive on the correct day. Then... もっず芋る

5぀星のうち5の評䟡

Great interaction with the team at Rhino - especially Taylor. Quality of product - this time recycled match balls was excellent. Players love the grip and feel of the balls, and good to be doing our b... もっず芋る

䌁業が回答したした

5぀星のうち3の評䟡

The goods were fine & delivered promptly but I was annoyed the Rhino water bottle that was promoted as part of any order over £100 if ordered by Tuesday 25th did not come. I’m told there was a box to... もっず芋る

䌁業が回答したした

䌁業情報

  1. ラグビヌ甚品店
  2. ラグビヌ
  3. スポヌツりェア補造業者

圓該䌁業による蚘述

Since 1980, Rhino has gone from the pioneering manufacturer of scrummaging machines, into one of the world’s leading rugby and team sport brands, used and trusted by elite athletes and teams worldwide. Alongside our world leading scrum machines, contact and breakdown equipment, we offer training and match balls, protection gear and team kit, as well as performance focused sportswear and leisurewear.

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4.5

優良

TrustScore 5段階評䟡の4.5

271件のレビュヌ

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この䌁業のTrustpilot 利甚方法

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4.5

すべおのレビュヌ

(271)

過去12か月のレビュヌ数: 32件

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5぀星のうち1の評䟡

The wrong amounts for the equipment wee


The wrong amounts for the equipment wee listed on the shipping invoice. So we're charged twice the value of the equipment in fees from customs because of the incorrect values. Customs considered it a deliberate attempt to avoid custom fees.

2023幎2月1日
Rhino ロゎ

Rhino からの回答

Hi Todd,

We are so sorry to hear this; this issue has never happened before so we appreciate you bringing it to our attention.

Usually, if there are any questions about a commercial invoice, DHL will contact us directly where we can provide them with further information or make amendments if necessary, however this typically happens prior to delivering to the customer. We are also taking a look into our internal shipping and invoicing processes, to prevent any similar situations happening in the future.

Again, we apologise for any inconveniences caused and appreciate your review.

Team Rhino

5぀星のうち3の評䟡

Everything is good quality however


Everything is good quality however might need to be more responsive as the ball pump stated that it should come with a needle to actually pump the ball however it didn't checked all over called and emailed with no response so i had to go out and buy a needle which is no problem just inconvenient if it weren't for the needle not coming with it it would be a 5 stars everything perfect just the needle lets it down, i think in the middle of 3 and 4 stars so 3.5 starts. Thanks

2023幎6月1日
Rhino ロゎ

Rhino からの回答

Hi Ali,

Thank you for the review. We are glad you like your products. Our apologies I can see internally we had requested another needle to be sent out to you, but clearly this did not happen so sincere apologies for this. We can send some more out to you if you wish, or we can reimburse you for the one you mentioned you bought. Please let us know. Thank you, and apologies once again.

5぀星のうち5の評䟡

Top quality service had a problem with


Top quality service had a problem with the delivery firm dropping off at wrong spot but they were really helpful and product is good

2023幎4月27日
Rhino ロゎ

Rhino からの回答

Thanks very much for taking the time to leave a review, Ben. We are so glad we could help resolve your delivery issue, and that you like the products received.

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