I was quoted a great price over the phone and placed my order. My item arrived the next day and I had a call and email notification. I also asked to use/borrow a Richer Sounds Head alignment protra... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We purchased a TV at a very competitive price. All the emails were helpful and explanatory. I spoke to Sean over the phone reference collection and he was very helpful. My husband picked up the TV wit... もっと見る
企業が回答しました
Good price, discount applied for VIP membership after phone call to Customer Services as did not receive email voucher. George from Bath store dealt with order, excellent customer service. Product or... もっと見る
企業が回答しました
The advice and assistance provided by Richer Sounds staff and third-party installers were invaluable and much appreciated. I am delighted with both my new Yamaha A6A Receiver and LG EVO C5 TV. Thank... もっと見る
企業が回答しました
企業情報
当該企業による記述
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
連絡先
4A York Place, London Road, BA1 6AE, Bath, 英国
- 0333 900 0088
4.9
優良
1474件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent Experience.
I spoke to Sean on the phone who was superbly helpful. They managed to source my home cinema system and get it to me within 1 day over the Christmas period. And it sounds awesome. I will 100% do business with Richer Sounds in future.
2025年12月29日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Richer Sounds - Bath からの回答
Thanks for your kind review, we look forward to your next visit.
Richer Sounds Bath
Two great guys who were in no way pushy gave excellent service and knowledge
A lovely shopping experience
2025年12月27日
Richer Sounds - Bath からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
Richer Sounds - Bath からの回答
Thanks for your great feedback and for supporting local business.
Hayden was very knowledgeable and…
Hayden was very knowledgeable and helpful. Allowing me to test all options I considered and wanted to trial. I ended up coming in smack bang on the budget I hoped to spend and ended up buying something much better than I had thought I was going for thanks to trialling exdisplay items that were in shop and reduced.
2025年12月26日
Richer Sounds - Bath からの回答
Thanks for your great feedback and for supporting local business.
Great service from RICHER SOUNDS of…
Great service from RICHER SOUNDS of Bath. Pre ordered my item and it arrived the following day. Thoroughly recommended for all your audio equipment.
2025年12月22日
Richer Sounds - Bath からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Good Customer Experience.
I spoke to a chap in Bath,who dealt with my query regarding a claim on a 6 year guarantee. He assisted me to choose a new TV. Very knowledgeable and a pleasure to talk to. Thank you.
2025年12月23日
Richer Sounds - Bath からの回答
Thank you for your 5 star review, it’s lovely to read your comments.
They remain the best.
Superb advice and service as always. I’d not get my av gear from anywhere else.
2025年12月21日
Richer Sounds - Bath からの回答
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Our First TV for 5 years
Our First TV for 5 years. I was looking for something that was not ridiculously expensive but provided a decent picture. There was only one place to go and that was Richer Sounds.
I found the perfect TV, at a reasonable price and am now ready for the new Star Trek series: Star Trek Starfleet Academy.
The process for purchasing was simple and help in the store when I click and collected it was excellent.
Very pleased with the purchase and where I purchased from.
2025年12月18日
Richer Sounds - Bath からの回答
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Very pleased customer Thank you
having sent. Previously owned equipment for repair, which was unable to be repaired.
Advice given by sales staff was very good. No pressure to buy,
Advice was given & explained, Staff were very good all information was passed to me, my choices explained clearly.
Delivery was only few days all extra guaranties explained and I thought reasonable.
Please thank your staff for very good service
2025年12月13日
Richer Sounds - Bath からの回答
Thanks for your kind review, we look forward to your next visit.
Really friendly and helpful staff
Really friendly and helpful staff. Hayden was a font of knowledge and helped us to choose the right stereo for our home.
2025年12月11日
Richer Sounds - Bath からの回答
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Sean served me very well indeed.
Sean served me very well indeed. I wanted to swap one product for another and he arranged it without demur. He was courteous and efficient at all times. He is a credit to himself and Richer Sounds...!
2025年12月17日
自発的なレビュー
All as expected 👍
2025年12月9日
Richer Sounds - Bath からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Brilliant experience
The sales person was very knowledgeable and experienced on the questions that I asked him, very professional and well worth buying at Richer Sounds
2025年12月7日
Richer Sounds - Bath からの回答
Thanks for your kind review, we look forward to your next visit.
I've used Richer Sounds for years
I've used Richer Sounds for years, due to their consistent good prices and great customer service.
I rang to confirm they had stock and the item was ready to go when I arrived.
2025年12月5日
Richer Sounds - Bath からの回答
Thanks for your great feedback and for supporting local business.
Great Company
Helpful, polite, informative and good value for money. Would definitely recommend Richer Sounds!
2025年12月3日
Richer Sounds - Bath からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Excellent customer service
Customer service from the Bath shop exceeded my expectations. Knowledgeable staff gave helpful and reliable advice guiding me through my choice of HiFi equipment.
2025年12月3日
Richer Sounds - Bath からの回答
Thanks for your kind review, we look forward to your next visit.
Richer Sounds - Bath からの回答
Thank you for your wonderful feedback
Excellent service at Bath store
Excellent service at Bath store. Order was delivered quickly and on time.
2025年11月30日
Richer Sounds - Bath からの回答
Thanks for your kind review, we look forward to your next visit.
Easy to find what we wanted on the…
Easy to find what we wanted on the website, good value anyway but then in the sale. Arrived when they said it was going to and packaged really well.
2025年11月30日
Richer Sounds - Bath からの回答
Thanks for your great feedback and for supporting local business.
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