I ordered a loudspeaker on the phone - only one left! The person I spoke to was very helpful. When he had difficulty getting through to the store he sent an email to keep me informed. Having secured t... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I ordered a loudspeaker on the phone - only one left! The person I spoke to was very helpful. When he had difficulty getting through to the store he sent an email to keep me informed. Having secured t... もっと見る
企業が回答しました
Our experience with dealing with Richer Sounds was nothing short of amazing, the sales assistant was so knowledgeable it made our decision very easy. Also a great product,
企業が回答しました
After many years away, relieved to find customer service standards have not slipped. Stock management systems could be improved; other than that, still a great company. Fast delivery, trouble-free ord... もっと見る
企業が回答しました
I recently purchased a Sonos soundbar on the recommendation of Which?, and I couldn’t be happier with both the product and the service from Richer Sounds. The manager of the Bath branch is particular... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
4A York Place, London Road, BA1 6AE, Bath, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Absolutely stellar experience shopping with Richer Sounds

Richer Sounds - Bath からの回答
Our experience with dealing with Richer Sounds was nothing short of amazing, the sales assistant was so knowledgeable it made our decision very easy. Also a great product,

Richer Sounds - Bath からの回答

Richer Sounds - Bath からの回答
Really good advice from Tom in Bath. Very helpful and presented all the options to us by email very quickly.

Richer Sounds - Bath からの回答
Brilliant first visit to a Richer Sounds shop.
Staff were very knowledgeable and helpful and gave good advice on what to buy.

Richer Sounds - Bath からの回答
We spent an excellent two hours picking our stereo and speakers. The help we received was professional, and friendly, and without pressure. The staff are well informed and good natured. It was a really positive experience. More so, it was fun.
The after service was very good too. After I'd struggled with something I didn't need to struggle with, was met with kind and supportive words.
The system were chose not only sounds great, but it looks great too. I'm still struggling a little with all the things it can do, and how to get them to do it, but I have no doubt I can seek support if I need to.

Richer Sounds - Bath からの回答
I ordered a loudspeaker on the phone - only one left! The person I spoke to was very helpful. When he had difficulty getting through to the store he sent an email to keep me informed. Having secured the item he phoned and waited patiently while the payment went through- several processes were needed by the card provider- to ensure it cleared. I felt cared for throughout the process, treated as a valued person not just a number.

Richer Sounds - Bath からの回答
Good advice from the shop. Promptand careful delivery Great product.

Richer Sounds - Bath からの回答
Having bought several items in the past, I knew that the quality, price and customer service is second to none, so when I was looking to purchase a Sonos Era 100 speaker went straight to Richer Sounds.

Richer Sounds - Bath からの回答
The staff! Fred is a really nice and helpful guy who knew exactly how to sort out a problem we had.

Richer Sounds - Bath からの回答
Helpful and very knowledgable staff combined with great pricing - what's not to love?

Richer Sounds - Bath からの回答
After many years away, relieved to find customer service standards have not slipped. Stock management systems could be improved; other than that, still a great company. Fast delivery, trouble-free ordering, helpful store staff, great prices, good range.

Richer Sounds - Bath からの回答
I recently purchased a Sonos soundbar on the recommendation of Which?, and I couldn’t be happier with both the product and the service from Richer Sounds.
The manager of the Bath branch is particularly helpful, knowledgeable and always happy to offer advice without being pushy. I’ve been really impressed with the service and, based on my experience, Richer Sounds is definitely my first port of call for this type of purchase. Highly recommended!

Richer Sounds - Bath からの回答
As always, your service is impeccable your help and guidance was great after we couldn’t sort it out but you helped us get to the right place

Richer Sounds - Bath からの回答
At Richer Sounds in Bath, I had a sensible conversations with, initially Fred, then Tom prior to my TV purchase.
Thank you

Richer Sounds - Bath からの回答
The staff were very helpful in providing lots of good advice to help me in selecting the best equipment for my needs.Also a pleasant environment for browsing.

Richer Sounds - Bath からの回答
Perfect combination of old fashion service from staff ( Sean) and modern technology, website etc

Richer Sounds - Bath からの回答
Friendly helpful and efficient staff who could offer good quality products at competitive prices.

Richer Sounds - Bath からの回答
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