Richer Sounds - Bath レビュー 

1,567
•
TrustScore 5段階評価の5

4.9

4A York Place, London Road, BA1 6AE Bath, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I ordered a loudspeaker on the phone - only one left! The person I spoke to was very helpful. When he had difficulty getting through to the store he sent an email to keep me informed. Having secured t... もっと見る

企業が回答しました

5つ星のうち5の評価

Our experience with dealing with Richer Sounds was nothing short of amazing, the sales assistant was so knowledgeable it made our decision very easy. Also a great product,

企業が回答しました

5つ星のうち5の評価

After many years away, relieved to find customer service standards have not slipped. Stock management systems could be improved; other than that, still a great company. Fast delivery, trouble-free ord... もっと見る

企業が回答しました

5つ星のうち5の評価

I recently purchased a Sonos soundbar on the recommendation of Which?, and I couldn’t be happier with both the product and the service from Richer Sounds. The manager of the Bath branch is particular... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1567件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,567)

過去12か月のレビュー数: 24,500件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great product

Our experience with dealing with Richer Sounds was nothing short of amazing, the sales assistant was so knowledgeable it made our decision very easy. Also a great product,

2026年10月3日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Friendly staff

Friendly staff, always very helpful and knowledgeable

2026年9月29日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Brilliant first visit to a Richer…

Brilliant first visit to a Richer Sounds shop.
Staff were very knowledgeable and helpful and gave good advice on what to buy.

2026年9月23日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

1st class stereo and staff.

We spent an excellent two hours picking our stereo and speakers. The help we received was professional, and friendly, and without pressure. The staff are well informed and good natured. It was a really positive experience. More so, it was fun.
The after service was very good too. After I'd struggled with something I didn't need to struggle with, was met with kind and supportive words.
The system were chose not only sounds great, but it looks great too. I'm still struggling a little with all the things it can do, and how to get them to do it, but I have no doubt I can seek support if I need to.

2026年9月18日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Helpful

I ordered a loudspeaker on the phone - only one left! The person I spoke to was very helpful. When he had difficulty getting through to the store he sent an email to keep me informed. Having secured the item he phoned and waited patiently while the payment went through- several processes were needed by the card provider- to ensure it cleared. I felt cared for throughout the process, treated as a valued person not just a number.

2026年9月20日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Highly recommend Richer Sounds

Having bought several items in the past, I knew that the quality, price and customer service is second to none, so when I was looking to purchase a Sonos Era 100 speaker went straight to Richer Sounds.

2026年9月18日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

The staff

The staff! Fred is a really nice and helpful guy who knew exactly how to sort out a problem we had.

2026年9月25日
自発的なレビュー
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

After many years away...

After many years away, relieved to find customer service standards have not slipped. Stock management systems could be improved; other than that, still a great company. Fast delivery, trouble-free ordering, helpful store staff, great prices, good range.

2026年9月1日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Sonos soundbar…

I recently purchased a Sonos soundbar on the recommendation of Which?, and I couldn’t be happier with both the product and the service from Richer Sounds.
The manager of the Bath branch is particularly helpful, knowledgeable and always happy to offer advice without being pushy. I’ve been really impressed with the service and, based on my experience, Richer Sounds is definitely my first port of call for this type of purchase. Highly recommended!

2026年3月30日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

As always best service in the Bisiness

As always, your service is impeccable your help and guidance was great after we couldn’t sort it out but you helped us get to the right place

2026年8月20日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

At Richer Sounds in Bath

At Richer Sounds in Bath, I had a sensible conversations with, initially Fred, then Tom prior to my TV purchase.
Thank you

2026年9月4日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

The staff were very helpful in…

The staff were very helpful in providing lots of good advice to help me in selecting the best equipment for my needs.Also a pleasant environment for browsing.

2026年9月2日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

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