Richer Sounds - Bath レビュー 

1,547
TrustScore 5段階評価の5

4.9

4A York Place, London Road, BA1 6AE Bath, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

When I enquired about availability, delivery, and warranty of a TCL 43 P7L tv the store manager said he would call me back with all the details, and he did !! This was contrary to the experience I h... もっと見る

企業が回答しました

5つ星のうち5の評価

A brilliant experience from start to finish. There Bath store had stock of the particular TV that we needed. The store manager, Tom, was super-helpful and also honoured the Richer Sounds price-beating... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent service from Tom and Fred at Richer Sounds in Bath. I had problems with a recently purchased DVD player and they ordered and tested a replacement, ready for collection, all within 48hrs,

企業が回答しました

5つ星のうち5の評価

My son and I visited the store after doing a bit of online research. Although our choices of HiFi separates we’re not in stock in the store, Tom gave us some great expert advice and steered us towards... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1547件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,547)

過去12か月のレビュー数: 25,159

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The advice and assistance provided by…

The advice and assistance provided by Richer Sounds staff and third-party installers were invaluable and much appreciated. I am delighted with both my new Yamaha A6A Receiver and LG EVO C5 TV. Thanks so much to you all!!

2026年5月4日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Good honest professional…

Good honest professional recommendations. Helped me into taxi with purchases but disappointed you cannot deliver to a boat with no address as other couriers do.

2026年5月2日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Great service from Hayden

Great service from Hayden. Took time to respond to my queries and advice was well placed and helpful.

2026年4月29日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Excellent service as usual

Excellent service and advice when purchasing a new TV. Product has exceeded our expectations. Have used Richer Sounds many times and will continue to do so.

2026年4月29日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Amazing customer experience as usual

Good price, discount applied for VIP membership after phone call to Customer Services as did not receive email voucher. George from Bath store dealt with order, excellent customer service. Product ordered at 3pm, arrived next day despite normal delivery quoted of 5 days. 6 year extended warranty option offered & accepted. I always buy my products from Richer Sounds.

2026年4月23日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Prompt response to initial email query…

Prompt response to initial email query and advice about a newly launched speaker.
I appreciated the opportunity to hear the product in a live situation and to discuss my particular use in person.
In the meantime, Tom had organised the item to be available and reserved for me so that I was able to take it away once I was satisfied it met my expectations.

2026年4月20日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Excellent service and price as usual

Excellent service and price as usual. Unfortunately the headphones I bought were faulty in that they constantly dropped their bluetooth connection despite being tried on 5 separate sources, But that's not Richer's fault. For a premium brand its Beyerdynamic that need to improve their quality control. However the collection and refund were exemplary and the staff really helpful. Actually having first bought from them 26 years ago I'm amazed that they can still maintain the standard of service that they do. I would have bought again rather than take a refund, it's just a shame, that around this price point, there are so few on ear options available which, in this case are what I really needed.

2026年4月18日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Excellent advice and service

I've had my LG tv and Sonos arc ultra for a few weeks, the excellent and patient service I received from Sean in the Bath store, has really paid off, I couldn't be more pleased with the result.
Thanks very much for all your help and advice

2026年3月22日
自発的なレビュー
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Ordered a portable projector last…

Ordered a portable projector last minute on Sunday afternoon. Needed it for Wednesday afternoon. Was called on Monday to say it was ready to collect. And on top of that had a six year guarantee. Can't fault the service and will definitely buy from richer sounds again

2026年4月19日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Excellent service

Excellent service. Tom took my requirements for a system, gave advice, calm up with a suitable suggestion, on my budget, and was able to supply goods the same day. Result is an excellent sounding system!

2026年4月13日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thank you for your wonderful feedback

5つ星のうち4の評価

I had good service mainly on-line but…

I had good service mainly on-line but with one visit to the Bath store. Over time the staff helped me refine what I was after and selected options for me. 5 Stars for that. The lower score is because we had an issue with the cabinet we bought at the same time as the TV and stereo and the top was out of shape. The store arranged a replacement. However the fitting and installation wasn't great. Due to the cabinet it took Lee and his mate much much longer than planed to put it in, which was costly, and then they had to come back and spend a lot more time taking it apart to replace the top. AT least this time Richer's paid. The TV and stereo looks great and sounds good. However I am not sure if things are working as they should and have little idea how to change things. I have had stereo's all my life but this out is very complex and I am not sure I understand and it all goes together.

2026年1月27日
5つ星のうち5の評価

I popped in to see if these guys sold…

I popped in to see if these guys sold Ethernet cables and Fred very kindly gave me one of their spares at no charge. Really really appreciated!

2026年4月21日
自発的なレビュー
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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