Richer Sounds - Bournemouth レビュー 

1,598
TrustScore 5段階評価の5

4.9

545 Christchurch Road, BH1 4AH Bournemouth, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop... もっと見る

企業が回答しました

5つ星のうち5の評価

Served by Lewis who was professional throughout and an absolute pleasure to deal with. Very knowledgeable and enthusiastic and even managed to upsell to me which is very rare. Would highly recommend... もっと見る

企業が回答しました

5つ星のうち5の評価

Aaron again was a 10/10 , showed interest and product knowledge. I decided to complete our Cinema project with a 120in screen and a 4K projector. Aaron came round measured up , made a recommendation a... もっと見る

企業が回答しました

5つ星のうち5の評価

I have had a great experience at your store whilst buying my tv. The gentleman was very polite and helpful. He explained everything well, applied the existent offer to the purchase and recommended th... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1598件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,598)

過去12か月のレビュー数: 24,313

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Fantastic experience at your…

Fantastic experience at your Bournemouth store. Both Paul and Oscar gave excellent advice on products and the new cd unit and speakers I picked up are pure class. I even had a follow up phone call to see how the products were going and to see if I was happy with them. Would highly recommend Richer sounds to anyone.

2026年5月2日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち4の評価

The staff at the Bournemouth branch were helpful

The staff at the Bournemouth branch were very helpful and between us we decided on a TV which was suitable

2026年5月2日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thank you for your very kind comments about the Bournemouth store colleagues, which we will of course pass on. Hopefully the next time you visit we will be able to obtain a five star rating from you.

Many thanks

The Richer Sounds team

5つ星のうち5の評価

Great personal service

Great personal service; great price

2026年4月27日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Our First Hifi Set , Great Experience With Richer Sounds Bournemouth

My wife and I were looking to buy our first hi-fi system. We didn’t have much knowledge about hi-fi equipment and initially only went in out of curiosity, without any intention of making a purchase.

However, a gentleman named Dan kindly took the time to let us demo several speakers without ever pressuring us or making us feel like we were inconveniencing him. Although we didn’t buy anything on our first visit, the experience definitely made us more enthusiastic about getting our own hi-fi setup.

After narrowing down several systems, we wanted to trial them properly. We contacted a few shops, but many made us feel as though we were wasting their time. That was not the case with Richer Sounds Bournemouth. Once again, Dan took the time to answer all of our questions and arranged for the systems we wanted to trial.

Along the way, there were a few hiccups with compatibility between some of the equipment, but this was certainly not the fault of Richer Sounds Bournemouth. Throughout the process, the team continued to answer our questions and help us troubleshoot the issues. After plenty of back and forth, we finally ended up with the system we wanted, and we are absolutely delighted with it.

Kudos to the Richer Sounds Bournemouth team, and special praise to Dan for his patience, professionalism, and excellent customer service!

2026年4月25日
自発的なレビュー
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Always superb

Over the last twenty years, and before that in London, whenever I have needed new HiFi separates I have gone straight to Richer Sounds in Bomo. Today, I went thinking I needed a new amp but Oscar was right on it and, instead, fitted me up with new banana plug leads which have revived the stereo and sound fresh and clear. They are absolutely ace, trustworthy and knowledgeable. I couldn’t recommend this store more.

2026年5月3日
自発的なレビュー
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Hifi improvements

Having just purchased a Marantz CD6007 my daughter on hearing it announced she wanted to upgrade her “hand me down” amp & speakers so after a little research we spoke to the Bournemouth branch who gave advice & she made her decision Arcam +5 & Dali Oberon 5’s in dark walnut (which was a must!) & they both sound & look! Amazing

2026年4月22日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Easy to order online.

Easy to order online.
Collection ready as specified.
Service good

2026年4月17日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Superb team

Superb team. All the staff, that I dealt with, were extremely helpful and friendly. I had a couple of problems and they were only to pleased to sort me out. Buying on line is all very well, but when you do have a problem, it is very reassuring knowing you can, either phone, or go down in person to the store to discuss the problem. Great stuff Richer Sounds!!!!

2026年4月12日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Great service

Great service, excellent advice, able to price match with no problem.
Thanks Paul and Lewis

2026年4月14日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Marantz CD Player

From the initial telephone engagement to ordering & paying: it all went very smoothly and without fuss. I had a clear view of what I wanted but was open to suggestions and after a few questions & answers the delivery date was confirmed and duly picked up as forecasted. Job done and I’m immersed in Zep: first time in a long time. Thanks to the Bournemouth shop.

2026年4月11日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Helpful and knowledgeable salesman no…

Helpful and knowledgeable salesman no pressure and all at very competitive price.
I could not of ask for more.

2026年4月6日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Best shop for HI-Fi

Helpful, friendly and knowledgeable staff.
The prices are good too!

2026年4月4日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Excellent service

I easily ordered what I needed online, was met by friendly staff at the shop who had the part I ordered ready for me. This is the third or fourth time I have used Richer sounds for high value items and have always been pleased with their service.

2026年3月1日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

LV OLED 65" TV

The staff (Oscar) was very knowledgeable, trying to meet our needs without influencing too much. The follow-up delivery and confirming emails were appreciated

2026年3月28日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Shopped in the Bournemouth store

Shopped in the Bournemouth store. I must say the service is second to none. They have a great understanding of the equipment they are selling and more importantly to me open and honest. I would recommend them again and again. I have suffered by big companies Costomer service before and started to think I may as well just buy from Amazon for the convenience . Richer sounds has made me realise that great Costomer service is still around and well worth going there to see them. I can some times be over critical with the Costomer services but honestly Richer Sounds deserves the five stars and more. I will be buying all my electrical equipment from there even though i live 2 hours away in Swindon . We all need to support these companies because they are hard to find!!!

2026年4月6日
自発的なレビュー
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Great price for a really good product

Great price for a really good product.

Good communication, delivered to store really quick, with friendly staff on collection.

2026年3月30日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

I'm amazed with my LG C5 OLED 55 inch I…

I'm amazed with my LG C5 OLED 55 inch I love my series X graphics and especially with my playstation 5 pro graphics are amazing and I thank richer sounds for delivering on time and making this possible I would definitely buy from richer sounds again you've made me a satisfied happy customer who would recommend you for future reference god bless kind regards Toby Owen leahy

2026年3月24日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Easily contactable and very helpful via…

Easily contactable and very helpful via phone (unusual nowadays). Very friendly , knowledgeable and full of good and useful advice. Great product selection and pricing. Will always be my first stop for A.V. products

2026年3月13日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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